Biberk.com

I got my liability

I got my liability insurance sorted out, and let me tell you, Matthew was a lifesaver. You know how insurance stuff can get all tangled up? Well, Matthew made it seem like a breeze. He patiently walked me through everything, explaining each service in detail. By the end of our chat, I felt so confident that I decided to bump up my coverage amount right there. It wasn’t just about getting a policy; it was about understanding what I was actually signing up for. It’s nice to deal with someone who actually cares about what they're doing. If you ever need insurance, Matthew’s your guy!

Man, let me tell you

Man, let me tell you about my experience with Justin Oliver. This guy knows his stuff. I mean, right from the start, he was all ears, really listening to what I needed. No question was too big or too small, and he explained everything like I was the only customer in the world. It wasn't just about getting the job done; it felt like he genuinely cared about making the whole thing easy for me. Justin's professionalism stood out, and his attention to detail was something else. Honestly, it's rare to find someone so dedicated and thorough these days. If only every customer service experience could be like this. Cheers to Justin for making it all so smooth!

Let me tell you about

Let me tell you about my recent experience. You know how frustrating it can be dealing with customer service, right? Well, I’ve been through it all—being hung up on, no callbacks, left on hold forever, and never getting to speak to a proper agent. But then I got in touch with Bradley Welsh. This guy was like a breath of fresh air. Super helpful, really knew his stuff, and, most importantly, he was patient. He actually listened to what I needed and took the time to sort everything out. Honestly, it was a relief to finally talk to someone who genuinely wanted to help. Bradley really turned things around for me.

Nice experience

I had an experience with BiBerk that really stood out. I was in a bit of a jam trying to find the right insurance for my business. It felt like everyone else was trying to pull a fast one on me, but then I connected with Matt at BiBerk. He was super helpful and really understood what I needed. He walked me through the options and made sure I got a policy that fit perfectly. It's not every day you find someone who actually listens and doesn't just try to sell you the most expensive thing. BiBerk and Matt were a breath of fresh air in a market full of sketchy deals. I'm really grateful for their honest approach.

When I reached out to

When I reached out to biBERK, I ended up chatting with Shay G. Let me tell you, she was a real gem. She knew her stuff and was super patient with me. I had tons of questions, and Shay took her time to explain everything step by step. Her calm voice and helpful attitude really made a stressful call way more manageable for me. It's not every day you find someone so dedicated to making sure things go smoothly. Shay was attentive and courteous, making the whole experience a breeze. I'm really thankful for her help and I know who I'll be contacting if I need assistance again. Shay's got it all covered!

Definitely a recommend from me!

I had the pleasure of setting up an insurance plan for our business with Justin Oliver, and let me tell you, it was a breeze. Justin was not just professional but also super friendly and patient with all my questions. He explained everything in a way that made sense and didn't rush me through the process. It felt more like chatting with a friend than dealing with business. The whole thing was smooth and stress-free, which is rare when it comes to insurance. If you need someone who's got your back and makes the process easy, Justin's your guy. Definitely a recommend from me!

I called the insurance company

I called the insurance company the other day, trying to sort out some coverage for my business. I ended up talking to Jennifer C., and let me tell you, she was a breath of fresh air. She quickly got what I needed, came up with a policy that fit perfectly, and even sorted out the payment in no time. Then, boom, all the info was in my inbox, ready to go. Jennifer was super friendly and knew her stuff, which is more than I can say for other places I've dealt with before. It was a huge relief to finally have such a smooth, hassle-free experience.

You know how sometimes you

You know how sometimes you just click with someone? That was Justin at biBerk. We were shopping around, gathering quotes from a few places, and Justin just stood out. Not only was he super knowledgeable about everything, but he was also genuinely friendly and honest. It was like chatting with a friend who really knows their stuff. The other companies? They were alright, but Justin made us feel like we'd found the right match. He helped us understand what we needed without any pressure. It felt like a breath of fresh air in a world that's often all about the hard sell. Thanks to Justin, we felt confident in our choice.

I spent weeks trying to

I spent weeks trying to get in touch with different companies, all promising to call me back, but never actually doing it. Then, I contacted biBerk and got connected with Matthew Thompson. He was super helpful and promised to follow up within 24 hours—and he did! He reached out both by phone and email, which was really reassuring. In just a day, I had the coverage I needed. Matt was not only knowledgeable but also really approachable. It was such a relief to finally find someone who did what they promised. If you're tired of waiting around for callbacks, I'd definitely recommend reaching out to biBerk and asking for Matt.

Beware!

Let me tell you about my experience with biBERK Insurance. It's been a bit of a rollercoaster, to say the least. Initially, their sales team was relentless with calls until I finally gave in and bought a policy. But the moment I needed help—just 15 minutes after signing up—I was passed off to support. And let me tell you, getting through to them is like pulling teeth. I’ve spent hours on hold during office hours, all for something as simple as adding an additional insured. When I finally reached someone, they messed up the names despite me spelling them out clearly. Calling back? A nightmare, with call queues as long as position 99. Thinking email would be quicker, I tried that, but no luck—just silence. Their "support" is a black hole, and any savings on premiums are quickly overshadowed by the time and stress involved. It's really affecting my business. Honestly, this is not what I expected from a company linked to Warren Buffett. If you're considering biBERK for your insurance needs, I'd say think twice.

Let me tell you about

Let me tell you about my experience with biBerk. I recently worked with this guy, Matthew Thompson, and he was just great. Really knows his stuff when it comes to insurance policies. I had a bunch of questions, and he took the time to explain everything without rushing me. Felt like I was chatting with a friend, not some pushy salesman. The whole process of getting insured was easy, didn’t hit any bumps along the way. If you’re on the hunt for some solid small business insurance, I'd say check out biBerk and see if you can get Matthew. He’s someone who really knows how to make things simple and stress-free.

I was browsing online, looking

I was browsing online, looking for the perfect gift, and stumbled upon this company. I wasn't really expecting much, but then I connected with Justin Oliver, their online agent. Let me tell you, he was a breath of fresh air. Unlike the usual dull and robotic customer service, Justin was genuinely engaging and super helpful. He had this friendly vibe that just made the whole shopping experience enjoyable. I felt like I was chatting with a friend rather than dealing with a salesperson. His professionalism mixed with that warm nature really stood out, and it made my decision to buy from them a no-brainer. It's rare to find such personable service these days. Thanks, Justin, for making it all so easy!

I just have to give

I just have to give a shoutout to Matthew Thompson. He really made my day with the way he handled my new policy. From the moment we started talking, he was patient and super helpful, explaining everything I needed to know. It's not every day you find someone who genuinely cares about making sure you understand all the details. He put in the effort to break things down, and I honestly felt like I was in good hands. Matthew was professional but also really approachable, which made the whole experience much easier for me. So, if you're ever in need of someone who truly knows their stuff and is willing to go the extra mile, Matthew’s your guy.

I had this insurance quote

I had this insurance quote hanging around, and decided to give the company a ring to sort things out. Greg wasn't around, but Justin took over, and let me tell you, he was on top of it. The whole thing was a breeze; he got my policy rolling in no time. I was pretty impressed with how quick and smooth the process went. Justin made sure everything was handled securely, too, which was a big relief. It's not every day you come across service like that. Hats off to Justin for making it all so easy!

Biberk polices have variable rates that they can increase at anytime they choose.

I purchased Biberk professional liability insurance. After 3 years with the company and zero claims, they came back and said I had to back pay them 5x as much as the original premiums I paid. It is not clear at all when purchasing the insurance, but their rates are variable and they can increase them at any time (even after the coverage period is over and the policy has been canceled). This policy structure is hidden and vaguely described in the documents they make you sign. It is an unfair and underhanded practice. It's like buying a hamburger for $15, and then after you eat it the resterarunt comes back and says, actually we want $75 for that burger.

Karen Gray Excellent Advisor

Karen Gary is professional, knowledgeable, polite, and kind. She explained each section of my policy. Having this policy gives me a peace of mind. I didn't realize that I needed this type of policy and Karen helped me understand why it's important to have. She provided me excellent customer service. to me!

Justin helped us with our Worker's Comp.

Justin helped us with our Worker's Comp. questions in a very caring and professional way. His clear advice and the choices he provided made us feel more at ease as a new company with a lot of concerns. We now trust him and will stay in touch with him as our insurance advisor. THANKS Justin.

Mr. Oliver was well-prepared and answered

Mr. Oliver was well-prepared and answered all my questions quickly. He made me feel at ease and I decided to sign up because of his professionalism.

Allison did a great job of helping me with everything

Allison did a great job of helping me with everything I needed. She provided lots of useful information, and I would suggest anyone looking for business insurance to contact her. I would give more stars if I could, and I really appreciate all her assistance!

I recently worked with BiBerk for my car insurance

I recently worked with BiBerk for my car insurance, and I must say the experience was great. Vince W., the rep who helped me, did a superb job. He was knowledgeable, patient, and went the extra mile to meet my needs. Vince W. took time to explain everything, answered all my questions. His professionalism and dedication to service made the whole process smooth and easy. I recommend BiBerk, especially if you work with Vince W. The mix of good rates and fine customer service makes BiBerk a good pick for car insurance.

I work for a construction company.

I work for a construction company. We always need COIs for different management groups. Amanda Holl is there to help. She is quick and professional. Her patience with our tough customer is amzing.

I've had the pleasure of working

I've had the pleasure of working with Paul Gornell over this past year and it's been a great experience. He truly cares about everyone he serves and his sense of humor is a cool bonus!

Justin Oliver was great.

This was my first time buying business liability insurance and I didn't know a thing about it. Justin Oliver was great. He answered all my questions, and helped me understand the kinds of situations where the insurance might be useful. I did get a quote from another company that had a higher price and was way more complicated. Thank you Justin!

Avoid this company. Awful customer

Avoid this company. Awful customer service. My gear has suffered for over 2 months, no technician has shown up, and no one bothers to reply. Waiting times are unbearable. Customer service is terrible. They don't fulfill claims; they just keep taking your money every month.

biBERK disappoints in prioritizing small

biBERK disappoints in prioritizing small business owners, with a sluggish 3-day certification process during licensing. For solo entrepreneurs, these delays translate to financial losses. In contrast, ACI's rapid turnaround, less than 1 hour for any quantity of certificates, fosters seamless operations. Choosing biBERK may hinder expansion, evidenced by missed job opportunities. ACI, ensuring swift support, empowers entrepreneurs to bid on projects across diverse locations, without the hindrance that biBERK poses. Even my bond company outpaces biBERK, efficiently completing all required new bonds in just 2 hours. Shifted all my business to ACI for reliable efficiency.

I wouldn't recommend this Insurance

I wouldn't recommend this Insurance company. Dealing with them has been a hassle. While their customer service representatives are polite, reaching them is a pain due to long queues. Initially, they appeared responsive during sign-up for a commercial auto policy, but addressing concerns proved futile. The lack of notification to the California DMV about Proof of Insurance led to penalties for vehicle registration reinstatement. Despite their reputation, Berkshire Hathaway's performance in this business segment falls short, and I regret not considering negative reviews before enrolling.

It's astonishing that despite numerous

It's astonishing that despite numerous shared negative experiences, this company maintains a high rating, possibly investing heavily in SEO. My year-long association with them for an E&O policy turned sour when a surprise audit was demanded on my firm's revenues, never disclosed initially. I explicitly requested coverage for a specific business segment, which the advisor approved. However, a year later, I was informed that this was against their policy. Canceling the policy exposed their unprofessionalism, as my account was handed over to rude and inappropriate collection attorneys, who even contacted my wife's employer. Such conduct is utterly unacceptable and warrants caution for potential clients.

Experienced a car accident four

Experienced a car accident four months back. Not my fault, but struggling to get the adjuster to respond to calls or emails. Service has been frustratingly terrible. Suggest looking elsewhere for a better experience.

The service was highly disappointing

The service was highly disappointing, marked by subpar performance and dismal communication. I cannot endorse this company to anyone based on my negative experience.

Appalling experience with this company!

Appalling experience with this company! Assured post-policy purchase that I could obtain an employee-listed certificate of insurance. Following a hefty $5,000 payment, the fourth representative revealed it wasn't possible—a crucial deal-breaker for our work. This vital information was concealed pre-purchase, leading to a regrettable policy acquisition. A colossal waste of time and a major inconvenience.