Reviews Summary

Hydrow.com has a 3.9 - star rating from 7 reviews, indicating a low level of customer satisfaction!

5 stars
3 Reviews
4 stars
2 Reviews
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1 review
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0 Reviews
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1 review
Rating (1.0)

About company

Hydrow's groundbreaking Live Outdoor Reality (LOR) technology redefines the rowing experience. It provides real-time, world-class rowing instruction while seamlessly immersing users in the sights, sounds, and physical sensations of on-water rowing. This innovation allows individuals to enjoy the closest thing to an authentic on-river experience from the comfort of their home. Hydrow's state-of-the-art features transform indoor rowing into an engaging and dynamic activity, effectively bridging the gap between home fitness and the great outdoors. With Hydrow, you can access the benefits of outdoor rowing without ever leaving your home.

Key Details:

  • Location: The company is headquartered in Boston, Massachusetts, United States.
  • Founders: Hydrow.com was founded by Bruce Smith.
  • Foundation Date: The company was established in the year 2017.

Customer reviews

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(3.0)
Regrettably, my Pro's box was VERY damaged
by Bitterr

Regrettably, my Pro's box was VERY damaged when it arrived, not upright as it should be, and had been "stabbed" with a forklift. I had to send it back and wait again for a replacement. Customer Team was helpful but some were hard to understand. The rower wouldn't connect at first but after some resetting, it's been working flawlessly. I wish I could've started rowing a month ago.

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(5.0)
The company is real good.
by Anonymous

The company is real good. Their machine is strong and easy to learn. Workouts got lotsa variety so even beginners ain't too stressed out. The trainers are just amazing.

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(5.0)
Impressed with the company's transparent
by G J S Wallis

Impressed with the company's transparent delivery information. The delivery team met their commitments punctually. Assembly instructions, accompanied by a clear video, were beneficial. Appreciative of the overall experience. Thank you!

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(4.0)
I love my machine that I've
by shel

I love my machine that I've had for three years. However, I've had to replace six wheels on the seat in those three years. Hydrow will tell you that you have to buy a new seat ($115) every time a wheel breaks because they don't sell the $2 wheel. I found the replacement, and it works. However, a nut on the seat also broke. It's probably a $1 part, but I have not located a match. Again, Hydrow says I need to buy a new seat. They can't sell a washer/nut. Meanwhile, faucet companies will mail a missing set screw, no problem. So, beware that small replacement parts are neither offered nor identified by Hydrow, and they will break, which will cost you big time.

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(1.0)
Unfortunately, the Hydrow machine
by Michael

Unfortunately, the Hydrow machine I received was in a less than desirable condition – it was dirty, and I noticed minor imperfections, including broken pieces.

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(5.0)
So far, everything is going well,
by Shahzad Parveen

So far, everything is going well, and we all love it. The short rows make it particularly manageable, even for those with busy schedules. The rowing experience is very smooth, and the instructions provided are excellent.

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(4.0)
Hydrow has been a game-changer for me
by Jo

Hydrow has been a game-changer for me. I've incorporated it into my daily routine, and I can't get enough of the workouts. The trainers are fantastic, and they make those 20, 30, or 60-minute rowing sessions fly by. I was never into rowing until now, primarily because I needed a low-impact alternative to save my joints. This has turned out to be the most comprehensive full-body workout I've ever experienced. I'm extremely satisfied with my Hydrow rower, and it's made a significant difference in my fitness journey.

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