Gelato.com Reviews - 203

I recently had my first

I recently had my first go with Gelato and Mariedith was a lifesaver. I had tons of questions, almost like an interrogation, but she handled it like a pro. Her patience was out of this world. Every question I threw at her, she answered without a fuss and made me feel totally confident about using the platform. She even sent me links to videos for extra help. Honestly, I couldn’t have asked for a better guide through the process. Big thanks to Mariedith for being there and making everything so smooth. Health, Wealth, and Joy!

Had an issue with my

Had an issue with my orders that were about to be produced, so I decided to reach out to live chat support. Got connected to a real person pretty fast, which was a relief. Explained my mess-up, and the guy on the other end, Gerard, was super helpful. He not only fixed my orders but also walked me through how to avoid the same mistake in the future. In just 20 minutes, everything was sorted. Honestly, the whole experience was way smoother than I expected. Big shoutout to Gerard – that guy deserves all the praise!

I'd totally recommend it

I gotta tell you about my experience with Gelato's customer support. Honestly, they were just awesome. Super quick to respond and really knew their stuff. I had an issue, and they sorted it out faster than I expected. Every time I talked to them, they were professional but also made me feel like they genuinely cared. It's not often you find support that's both efficient and friendly. I'm seriously impressed with how they handle things. If anyone's thinking about using their services, I'd totally recommend it.

I recently had an issue

I recently had an issue with my order and reached out to Gelato's support team. Gerard was the one who helped me. He really took the time to understand my problem and provided a clear and detailed response. It felt like he genuinely cared about resolving the issue, and that made all the difference. Experiences like this really build my trust in Gelato. It’s not just about the products, but also the way they handle customer concerns. Thanks to Gerard, I'm more confident in sticking with Gelato in the future.

Man, you won't believe the

Man, you won't believe the experience I had with Gelato's 24-hour chat service. The representative was super patient, stayed on with me late until we figured out the difference between the two paper grades I was testing. I was kinda lost, but they totally helped me out. The quality of the products? Absolutely top-notch. And the service? Just as great. Felt like they genuinely cared about getting everything right for me. Seriously, if you need good products and awesome support, Gelato’s got you covered.

When I started my POD

When I started my POD business, Gelato became my go-to tool. Setting up hundreds of products and publishing them to my Shopify store was a breeze. It's like magic, just a few clicks and everything's there. It really saved me so much time and made my life easier. The whole process was smooth and effortless, I barely had to do anything. Now, I can't imagine running my store without it. It's been such a game-changer for my business, allowing me to focus on creating instead of worrying about logistics.

As an artist who dabbles

As an artist who dabbles in selling my work, finding a good place for prints is key. Recently tried out Gelato for a print and gotta say, I was pretty impressed. The print quality? Spot on, really brought out the colors in my painting. Prices were also quite reasonable, probably cheaper than other places I've looked at. Shipping was decent too, got my print right on time. Overall, it's been a solid experience with Gelato, and I'll definitely be ordering more prints from them in the future.

Using Gelato has been a

Using Gelato has been a game changer for me. Usually, dealing with tech issues on platforms is super frustrating, but with Gelato, it's been smooth sailing. Their support team actually responds quickly and gets things sorted out fast. Because of them, I've been able to make money from my products without worrying about quality. It’s such a relief knowing that I can trust what they deliver. The whole experience feels much more personal and reliable. If only more companies were like this!

I reached out with a

I reached out with a few questions and was pleasantly surprised by the quick response. The person I spoke with was super helpful, unlike those chatbots that take ages and still don’t get you what you need. This guy gave me the info I needed within minutes. He was also really polite and seemed to genuinely enjoy his job, which made a big difference in how I see the brand. The whole experience was smooth and positive, totally changed my perception of customer service here. Thanks a lot!

I had a bit of

I had a bit of a hiccup with an order from my Etsy shop and didn't know how to fix it. Decided to hop onto Gelato's live chat and hope for the best. Bernie was on the other end, and wow, they sorted everything out in just a few minutes. I couldn't believe how quickly they fixed the issue. It was such a weight off my shoulders. Honestly, having that kind of speedy support made all the difference. Definitely feel more confident running my shop now knowing help is just a chat away.

I had some trouble with

I had some trouble with my account and couldn't sync my recent Etsy sales. I ended up talking to Christian for about an hour. Honestly, he was amazing. Super patient and really thorough, he made sure everything was sorted out. You know, exactly what you hope for when reaching out to customer service. I was so relieved he was available to help me out. He totally saved my day and made the whole experience way less stressful. Gelato's lucky to have someone like him on their team!

Been with Gelato for years,

Been with Gelato for years, then I decided to open a Shopify store. Honestly, didn't expect it to be so smooth. The integration part was a breeze, almost felt like magic. Sales just started rolling in without a hitch. Had to reach out to customer support a couple of times, and they were super helpful, like they actually cared. It's not always you get that kind of service. Overall, feels like the perfect combo for my small business. Gelato and Shopify together just make sense.

I had such a good

I had such a good time with Gelato's support team. They are there for you all the time, any hour of the day. They're genuinely helpful and nice, always ready to assist. They really go out of their way to make things simple and smooth for you. It's like they’re always thinking one step ahead, making sure you don’t hit any bumps. I’m really grateful for all the help and support they’ve given me. They definitely make everything less stressful. Big thumbs up to the Gelato team!

I think it's awesome and would totally tell a friend to try it too!

I've been using Gelato for a few years and it's been pretty great. The platform makes handling print-on-demand stuff a breeze. But, what I love the most is their customer support. They are always there when you need them, super helpful, and really work hard to fix any problems you might have. Whether you're just starting out or have been selling for a while, Gelato's got what you need to do well. I think it's awesome and would totally tell a friend to try it too!

I recently started using Gelato

I recently started using Gelato for my Etsy shop, and it's been awesome. Ran into a hiccup over the weekend, and chatted with Mark from customer service. He had to escalate it to the tech team. By Monday lunchtime, my account was fixed, and Mark shot me an email to confirm everything was sorted. Super impressed with how quick they were. The product itself is fantastic for what I need, and having reliable support is a huge plus. Definitely sticking with Gelato!

I've been using Gelato for

I've been using Gelato for my print-on-demand store and it's been a game changer! Had to reach out to their support team a few times, and they're absolutely amazing. Super helpful, they really know their stuff and always come back with a solution quickly. The platform itself is user-friendly and has made managing my store way easier. Switched over recently and couldn't be happier with the decision. If you're on the fence, give it a go – you won't regret it!

I've been using Gelato for

I've been using Gelato for a while now, and honestly, it's been great. The prints come out perfect every time, and they arrive super quickly. The prices are pretty reasonable too, which is a big plus. I did run into a small issue once, but the customer support team was awesome—really friendly and quick to help me out. Overall, I'm really satisfied with Gelato and would definitely recommend it to anyone looking for high-quality prints and reliable service.

Wow, I recently tried out

Wow, I recently tried out Gelato for some prints and it was such a smooth ride from start to finish. Navigating their website was a breeze, everything's super clear and making use of the save template feature was a game changer. I mean, who doesn't love the ease of just hitting reorder? Prices? Really fair for the quality you get. Delivery was quick too, which is always a plus. I’m definitely sticking with Gelato for my future prints. Highly recommend!

Definitely gonna order more from them in the future

I recently ordered some of the new Giclee fine art prints and wow, the quality is amazing. They look so good up on my walls. Had a bit of trouble with the delivery though, it got damaged on the way. But Gelato's customer service was super quick to sort it out and gave me a refund without any hassle. Really impressed by how responsive they were. It's not often you get this kind of service these days. Definitely gonna order more from them in the future.

Definitely recommend them

I recently tried Gelato and it was awesome! From checking out the dashboard to chatting with customer service, everything went smoothly. Ordering merchandise was super easy, and the delivery was surprisingly fast. Plus, the Eco Hoodies I got are top quality, really comfy and stylish. The whole experience was just spot-on. If you're looking for great service and products, Gelato is the way to go. I'd definitely recommend them to everyone I know.

I was really worried about

I was really worried about the design quality and had tons of questions about the embroidery. So I reached out to Gelato support, and wow, they got back to me in less than an hour! They answered all my questions and addressed my concerns. They even placed a reorder to make sure everything would be perfect. Honestly, it was such a relief. Now I’m super happy with the whole experience. Gelato's support team really came through for me!

Man, I was really stuck

Man, I was really stuck with this problem all day, and then I hopped on a live chat with Giselle. She was super quick, and in like 15 minutes, she had everything sorted out. It was such a relief. I love that there's an option for live chat; it saved me so much time and hassle. Instead of banging my head against the wall, I got back to what I actually needed to do. Thanks a ton for the help, Giselle! You totally made my day easier.

I ordered a few things

I ordered a few things online and one item was out of stock in the color I wanted. Paulina got in touch to let me know it was canceled and honestly, she was super helpful. She replied really fast and told me when the item might be back. She even made the whole thing feel less annoying with her friendly attitude. It's rare to get such good service nowadays, so I felt lucky. Thanks, Paulina, for making it less of a hassle!

I've had a pretty good

I've had a pretty good time working with Gelato. There were some issues, mostly because of third-party apps causing trouble in my shop. But Gelato's team was super helpful in figuring out what went wrong and how to fix it, way more supportive than the third-party app folks. Once I got the hang of using the platform, their support was always on point. I'd definitely suggest Gelato to anyone doing Print on Demand.

I had to reach out

I had to reach out to customer support with a few questions, and honestly, the response was super quick. The rep gave me really clear and detailed answers, which made things a lot easier. Plus, navigating the platform is a breeze, especially when it comes to integrating with Shopify. Everything just works smoothly together. Big thanks to Gelato for making things so seamless! Can't wait to keep working together.

I had a bit of

I had a bit of a hiccup with my order and reached out to customer service. Gerard got back to me super fast. He genuinely seemed to care about what was going on and jumped right into fixing the issue. He was professional but also really efficient, which I appreciated a lot. It's rare to find customer service that's both quick and attentive these days. Thanks, Gerard, for making it a smooth experience!

I can't praise them enough!

I can't praise them enough! They've really gone the extra mile for me multiple times, even offering compensation for problems that weren't really their fault. I've had almost no issues, and their team is super helpful. Shipping is fast, the quality is top-notch, and their prices are really competitive—sometimes they even drop! Honestly, I let them handle all my printing needs now. Great job, guys!

I've gotta say, the customer

I've gotta say, the customer service here is top-notch. Whenever I hit a snag or can't figure something out, their team is right there to help. It makes a huge difference for my business. The agents are super helpful and always resolve my issues quickly. It's such a relief knowing I can count on them to sort things out when I need it. Honestly, the support I've received has been game-changing.

Using Gelato has been a

Using Gelato has been a game-changer for me. Navigating their website is a breeze, and the design tools are just spot on for creating top-notch designs. Honestly, syncing my site took no time at all—like, seconds. It’s great how everything just works without any hassle. I’d totally tell anyone who needs a solid, budget-friendly printing and fulfillment service to give Gelato a shot.

I was completely lost.

Man, I was completely lost. This whole thing was so confusing, I couldn't find anything or figure out what to do next. I was on the brink of just giving up. Then Mariedith came along, and wow, she was incredibly patient. She took the time to walk me through different options and scenarios until I finally understood. Thanks to her, I'm willing to give it another shot.