Gelato.com

I'm in the process of launching a PoD brand and exploring different options. I've tried both Printful and Gelato. Today, I received my test garments from Gelato, and honestly, I was disappointed with the quality. I ordered a t-shirt and hoodie featuring a simple thistle design. The garments arrived loosely packed in a paper bag, without individual wrapping, and they were excessively creased. The actual embroidery didn't match the previews, and when I reached out to customer support, they insisted that the packaging and embroidery quality were intentional. I can't help but feel skeptical about the authenticity of some reviews. If you're starting a PoD brand, it might be worth considering other options or investing in a trial to make your own judgment.

It appears there is a significant lack of quality control with Gelato. Despite their "production hubs" in 30 countries worldwide, there's limited transparency regarding their partners. The care and quality control of their shipped products seem to be lacking, leading to numerous damaged prints and frames being sent to customers. This results in a substantial amount of time spent processing refunds and returns. Until recently, the frames were of low quality, and many arrived broken during transit. Additionally, packaging appears to be minimal, contributing to damage during delivery. Unframed prints also present issues, arriving with scratches or creases. It's frustrating that such a promising app and website are paired with inadequate quality control.

I stumbled upon Gelato a few weeks back, and after checking out their videos and participating in a free course on its functionality, I'm prepared to embark on my entrepreneurial journey with my inaugural fully online business 😍. The assistance I've received in addressing my inquiries has been quite beneficial, instilling confidence that I'll receive support throughout the entire process. I'm eager and anticipate a prosperous future alongside dependable long-term collaborators.

Gelato is a complete toolset for creators. Quick and efficient, it is the Swiss army knife of POD platforms. Plus, they offer great customer service, as seen in my recent experience with an agent who tried her best to answer all my questions in depth and help me understand the steps to make my store grow faster. I am very happy with their patience and willingness to share details and strategies!

Gelato's customer service is really good. After a problem with a print, they quickly sent the job to another print shop and the result was perfect. You only know how good a company is when something goes wrong, and Gelato did a great job. The web interface keeps getting better, and it seems like they really listen to their customers' feedback.

The Gelato support team was really helpful when there was an issue with a wrong address, causing a large order to be lost by Evri. Even though I tried my best to sort things out with Evri without success, Gelato took over and got everything sorted. The best part is you can speak to real people. I would suggest Gelato to anyone!

I recently tried Gelato for my print-on-demand needs, and the experience was quite good. I began using Gelato not long ago. They offer a clear and useful Dashboard that helps users navigate the process. I need a bit more time to get to know all the features better to use the site more efectively.

I'm really happy with the service. The order process, processing time, and getting the goods at home are very quick. The fabric quality (shirt) is very good, and the print on the shirt is also very good quality. That's why I gave 10 stars.

I think you just got one shot to make a good start. My first buy came on time, and the stuff was decent. The pics were clear, just like I wanted. Overall, my first go with Gelato was ace. Good job!

Gelato is really good for beginners! It's easy and works well. Gelato helped me move my stuff from Etsy to Wix. I tell everyone about Gelato! My book is selling now, awesome!

Their website is really user-friendly, it's so easy to find what you're looking for. Plus, they've got awesome YouTube vids explaining everything in case you get stuck.

Christine was quick, courteous, and efficient! That's exactly what one needs, but it's unfortunately quite uncommon. It was a lucky chance to work with her today.

In my opinon, Galoto is a good company for artists. The software is easy to use, but the store could look better if we could add our own mockups.

I was a bit nervous to start, but once I began adding products, I realized it's quite a simple process. There are so many things to add now!

Support team is great. As a new user of their software, they are always nice and reply to all my questions.