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Gelato.com Reviews - 203

3.7

74

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Summary

Gelato.com has a 3.7 - star rating from 203 reviews, indicating a low level of customer satisfaction!

  • 5 stars

    65%

    128 reviews

    128 reviews

  • 4 stars

    3%

    8 reviews

    8 reviews

  • 3 stars

    2%

    5 reviews

    5 reviews

  • 2 stars

    4%

    9 reviews

    9 reviews

  • 1 stars

    26%

    53 reviews

    53 reviews

  • Reviews from other countries:

  • J

    Jorge

    1 reviews

    United States

    Smoothly everything's been running

    I recently tried Gelato to streamline my shop, and wow, what a game-changer! The website was super easy to navigate, and hooking it up with my Shopify store was a breeze. It felt like everything just clicked into place. My customers have been getting their orders exactly when they expect them, and the quality? Top-notch, really. They even mentioned the packaging looked pretty professional. It's such a relief not having to worry about any glitches or delays. I can focus on other parts of my business now, knowing that the logistics are handled. Overall, it's been a really positive shift for my store, and I couldn't be happier with how smoothly everything's been running.

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  • M

    Michael De Florio

    1 reviews

    Australia

    Running my Etsy shop with

    Running my Etsy shop with Gelato has been quite a journey. The integration process was seamless, making it easy to get my products up and running. The quality of the items is top-notch, giving off a premium vibe that my customers love, and the delivery speed is quick, thanks to their worldwide network. I faced a tiny hiccup in the beginning, but their customer service was on point—super fast and really helpful. It’s clear they truly care about their partners and customers alike. While no platform is without its quirks, Gelato stands out as the most dependable print-on-demand service I’ve used. Great choice for anyone serious about scaling their online business!

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  • F

    F.P

    1 reviews

    Netherlands

    I stumbled upon this print-on-demand

    I stumbled upon this print-on-demand site and, honestly, it's been a game-changer for my small business. The customer service is just top-notch; they actually care and make everything so easy to navigate. I run a manual POD business, where every order is unique and custom, and this platform fits perfectly with my needs. It’s not just about the ease of use, but the way they handle complex customizations is impressive. They truly seem to get what a small business needs and that makes a huge difference. It feels like they’re there to support you every step of the way. Definitely recommend for anyone in the POD world looking for reliability and excellent service.

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  • A

    AtelierMosaics Design

    1 reviews

    United Kingdom

    Gelato's been a game-changer for me!

    I gotta say, Gelato's been a game-changer for me! Ever since I started using them, things have just clicked. Ordering's a breeze, and the print quality? Top-notch, seriously. Plus, shipping worldwide has been seamless—no hiccups or delays, which is huge. But what really stands out is their support team. Those folks are just amazing; always on the ball, ready to jump in and assist with whatever comes up. You shoot them a question, and bam, they're back with a helpful answer. It's rare to find such dedication nowadays. Working with Gelato feels like a partnership, not just a service. Can't thank them enough for making things so smooth and stress-free!

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  • L

    Lee

    1 reviews

    United Kingdom

    I've just dipped my toes

    I've just dipped my toes into the world of digital print-on-demand, and let me tell you, using Gelato has been quite the ride! I managed to sell a few posters on Etsy, and Gelato made it super simple. The platform is user-friendly, and the variety of products available is impressive. Prices are pretty reasonable too, which is a huge bonus. Everything's been working like a charm, no hiccups or headaches. It's been a really positive experience, and I'm pretty thrilled about how smoothly everything's going. If you're thinking of getting into print-on-demand, Gelato might just be the perfect partner. It's definitely been a 5-star journey for me so far!

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  • C

    Carol Lew

    1 reviews

    United States

    I've been using Gelato for

    I've been using Gelato for my online art shop, and it's been pretty great. They handle all my print orders and ship them worldwide, which is awesome because it doesn't break the bank. My customers seem happy with the quality; no one's complained so far, which is a relief. Plus, the production is super quick, so I don't have to wait around forever. It's been smooth sailing without any hiccups. It’s like having a reliable partner in the background, making sure everything runs smoothly. If you're looking for a solid way to get your art out there without a ton of hassle, Gelato's a good bet. Keeps things stress-free, and I can focus on creating.

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  • S

    SPICEE.SHOPPE

    1 reviews

    Canada

    Totally recommend!

    Starting my first venture into print-on-demand, I was kinda worried about the whole setup thing being a total headache. But using Gelato has been a breeze. Their platform is super easy to get and works great with Shopify, which is a big help as I build my SP!CEE.SHOPPE site. Even as a newbie, I found everything pretty simple to figure out. I hit a snag with one product’s quality, but Gelato’s customer service was on it right away and sent a replacement the next day. Still working on launching my site, but so far, I’m feeling really good about choosing Gelato. The whole experience has been smooth and supportive. Totally recommend!

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  • L

    Logan

    1 reviews

    United States

    I was having a bit

    I was having a bit of a rough time with a product issue, and I ended up chatting with this incredible support rep, Magdalena. She was just awesome! Really patient and super professional. Even when things got a bit complicated, she didn’t give up and kept working through it with me. It felt like she was right there, ready to help with whatever came up. I was really impressed by how accommodating she was, making sure every little detail was sorted. Plus, chatting with her was so easy and convenient, which made the whole experience even better. Honestly, it was probably one of the best customer support interactions I’ve had in ages!

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  • C

    Cody Bell

    1 reviews

    Canada

    Starting an Etsy shop to

    Starting an Etsy shop to showcase my art has been quite a journey! I'm thrilled with how things are going. The sample products I ordered turned out great and my prints have been getting amazing feedback. Customers seem to really appreciate the quality, which is honestly such a relief. The design studio is pretty straightforward and easy to navigate, which makes the whole process smoother. Also, the shipping is pretty quick, so items reach buyers without much delay. It's awesome seeing my art being appreciated and I'm excited to keep creating and sharing more pieces. Overall, the experience has been very positive and encouraging.

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  • a

    andrew robinson

    1 reviews

    United Kingdom

    I've been using Gelato for

    I've been using Gelato for the past six months, and it's been quite the experience. They offer a wide variety of products at really decent prices. Delivery is usually spot on, hardly ever late. I did have one hiccup a while back, but it was taken care of quickly, no fuss. It's refreshing to actually talk to a real person when you have a problem, you know? Their product range keeps expanding, which is great because it means they're really paying attention to what customers want. And sometimes, the prices drop even further, which is always a pleasant surprise. Overall, I've been pretty happy with their service and offerings.

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  • G

    Germa Marquez

    1 reviews

    Germany

    It’s been pretty smooth sailing

    I’ve been working with Gelato for about a year now, using them as my go-to for print-on-demand services. Honestly, it’s been pretty smooth sailing. They’re super quick with their deliveries and don’t mess around when it comes to efficiency. The best part? My customers are always thrilled with the quality of the prints they receive. It’s such a relief to have a partner that keeps things hassle-free and maintains a high standard. I’ve tried a few other services before, but Gelato definitely stands out in terms of reliability and quality. If you’re looking for a solid partner for print-on-demand, I’d say give them a shot.

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  • A

    Aaron Rose

    1 reviews

    Cyprus

    You know when you just

    You know when you just have one of those experiences that makes you feel all warm and fuzzy about a company? That's exactly what happened when I interacted with Paulina from customer support. She's not just going through the motions like some robot; she's genuinely there for you. You can tell she cares, and she’s got this knack for solving problems like a pro. It’s refreshing to talk to someone who actually listens and doesn’t rush you off the line. If only more people in customer support were like her, the world would be a better place. Honestly, she’s the reason I’d stick with this company. More Paulinas, please!

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  • D

    Derk van der Tuin

    1 reviews

    Australia

    Gelato is pretty awesome

    I gotta say, Gelato is pretty awesome. The best thing about them is their print-on-demand partners are everywhere, literally all over the world. When international customers place orders, it's such a relief because it saves a ton on shipping costs and avoids those pesky custom fees. Plus, no waiting around for customs to clear. It's super convenient to have a local production partner, so the product gets made right there. This means lower costs and faster shipping times since there's no need for international shipping. It's seriously a game-changer for getting products to customers quickly and affordably.

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  • J

    Jibrael Shah

    1 reviews

    United Kingdom

    I gotta tell ya, using

    I gotta tell ya, using Gelato has been a total game changer for me. It's super easy to navigate, almost like it reads your mind. Hooking up my store was a breeze, and I was up and running in no time. The insights and analytics it offers are just what I needed to make smarter decisions. Now, let's talk about the products—they’re top-notch. My customers have been raving about the quality, and honestly, I can see why. Plus, the delivery is spot on, always on time, which is a huge deal for keeping my customers happy. If you're on the fence about trying it, I'd say go for it. It's been a win-win all around!

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  • V

    Valentino Ristevski

    1 reviews

    Sweden

    Just awesome! ❤️

    I gotta tell ya, I was blown away by how smooth everything went. You know, it’s kinda rare these days to find a service where you don’t hit a snag. But with Gelato, everything just clicked. It's like they’ve got this magic touch! The support team? Absolutely top-notch. They made things so easy and were super friendly. It's like they really get what you need before you even know it yourself. I’m seriously impressed with how everything works seamlessly, no matter where you are. Gelato's got it all figured out, and I'm loving it. If you're looking for a hassle-free experience, this is the place to be.

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  • D

    Dahlia

    1 reviews

    Canada

    I've always wanted to see

    I've always wanted to see my art on actual products, and diving into the world of POD has been quite the adventure. The website is pretty straightforward, making it a breeze to learn the ropes. It's got a ton of product choices, which is great for showcasing different designs. What really caught my attention is how they print and ship from the nearest country to the customer. This little detail not only speeds up delivery but also cuts down shipping costs, which is a big win in my book. I'm really looking forward to them adding more products. It's been exciting seeing my creations come to life!

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  • J

    Jerome

    1 reviews

    United Kingdom

    Being new to POD and

    Being new to POD and printing, I found some super helpful articles that made things pretty clear. But I had one nagging question that I just couldn’t figure out online. I decided to reach out to support and got to talk to Paulina. She really took the time to get what I was asking, broke everything down so it was easy for a newbie like me to understand, and made me feel like my issue really mattered. With her clear guidance and step-by-step help, I got the problem sorted. Big shoutout to Paulina for the awesome customer service! Hoping all my future interactions with Gelato are just as great.

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  • D

    Daniel Newell

    1 reviews

    United Kingdom

    Pretty impressed

    I recently ordered some T-shirts and was pretty impressed with how fast they arrived. The quality was top-notch, just what I was hoping for. There was this little spelling error, though, and I couldn't quite figure out how it happened. Anyway, I reached out to their support team, and they were super quick to sort it out. Everything was fixed well before I needed them, which was a huge relief. The whole experience left me really satisfied, and I’d definitely suggest checking them out if you're in the market for print-on-demand stuff. They really know how to take care of their customers.

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  • J

    Jules

    1 reviews

    France

    I started using this platform

    I started using this platform and gotta say, it's pretty awesome. The design is super sleek and user-friendly. They really know how to treat their customers well, no matter how small you start. The FAQ section is really helpful, and the ChatBot actually knows what it's talking about. Plus, when you need a real human, their customer support is fantastic. What’s really cool is they're always working to improve themselves. You can see the effort they put into growing and updating their services and app. It's great to be with a company that’s always evolving and looking to get better.

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  • R

    Rach

    1 reviews

    Australia

    Using Gelato has been a

    Using Gelato has been a breeze for me. The help bot is actually super handy, always ready with the answers I need right when I need them. I haven't had any issues with shipping or fulfillment times either; they're pretty reliable, sometimes even faster than I thought they'd be. The interface is neat and straightforward, making it easy to navigate. Plus, everything just clicks with my Etsy store, no fuss at all. It's like Gelato was made to fit in perfectly with what I've already got going. It's been a smooth ride so far, and I'm really enjoying how everything's working out.

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  • W

    Wayne Howarth

    1 reviews

    United Kingdom

    I've been selling my artwork

    I've been selling my artwork on Etsy here in the UK and I use Gelato for all my printing needs - from Wall Art to T-Shirts and Ceramic Mugs. Honestly, everything runs smoothly. Just recently, on February 18th, someone ordered some wall art via Etsy. Gelato got the order right away and, by February 20th, the customer in Switzerland had already received it. Super quick! And this happens every time I place an order with them. The best part? I don't have to do a thing, and the money from the sales just shows up in my bank account. It's pretty amazing how efficient Gelato is.

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  • J

    Jeremy Bitner

    1 reviews

    United States

    I hopped onto chat support

    I hopped onto chat support expecting the usual bot runaround, but Divine turned my day around. She just got straight to the point, pinpointed my issue without wasting time, and had it fixed in a jiffy. And, as if that wasn't enough, she answered another question I had about my dashboard. Usually, these chats feel like hitting a wall, but Divine made it feel like I was talking to a real human who actually cared. Now, I’m not dreading reaching out if anything goes wrong with Gelato again. Divine, you’re a rockstar! Thanks a ton for making it such a smooth experience!

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  • V

    Vaea Dang

    1 reviews

    United States

    I decided to order some

    I decided to order some samples of my own designs on various products – posters, an enamel mug, and a notebook – just to see how they’d turn out. Mainly wanted to check the quality, shipping times, and packaging. Let me tell you, I was super impressed with everything. Each item looked fantastic and it was pretty exciting to see my artwork on these products. The enamel mug, though, was the standout for me. It feels solid and the print came out really well. Now I know my customers are getting something good when they order. Overall, very happy with the experience!

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  • R

    Rachel Porter

    1 reviews

    United States

    I’ve been dabbling in art

    I’ve been dabbling in art for a while and tested out a bunch of print services, but Gelato really stands out. Their paper prints are top-notch, and the fact that they ship worldwide is a big plus. The pricing is pretty reasonable too, which is great when you’re ordering a lot. What really impressed me was the flexibility they offer; it fits perfectly with my needs. I've told a bunch of my art friends to give it a try, and they’ve all been as happy as I am. If you’re an artist looking for a reliable printing service, Gelato’s definitely worth checking out.

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  • y

    yahyaoui nabil

    1 reviews

    Tunisia

    Using Gelato's POD platform has

    Using Gelato's POD platform has been a game-changer for me. It's super user-friendly, and I didn't have to spend hours figuring things out. Uploading my designs and customizing products is a breeze. The best part? It connects with so many marketplaces, which saves tons of time. Plus, their global printing network means my stuff gets printed and shipped quickly, and the quality is top-notch. If you're thinking about starting or growing your print-on-demand business, this is definitely the way to go. It's just made everything so much easier for me.

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  • A

    Adeline Halvorson

    1 reviews

    Canada

    I've been using Gelato for

    I've been using Gelato for a while now, and it's been a pretty smooth ride. Their customer service is top-notch; whenever I run into a hiccup, they're quick to help out. My customers seem to really dig the products, and the fast delivery times keep them coming back for more. Navigating their website is a breeze, and it syncs up nicely with my Shopify store, making my life a whole lot easier. It’s just nice to have a service that gets both my needs and my customers’. Gelato’s really become a go-to for my business, and I’m glad I gave them a shot.

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  • H

    Heather M

    1 reviews

    United States

    This is definitely the place to go

    I recently tried out this print on demand shop, and honestly, it's super easy to use. The automated personalization options are incredible, made designing my custom items a breeze. I had a couple of questions and reached out to their customer service. They were really quick to respond through their chat feature, and the reps were so helpful. Everything just works so smoothly, it's like they thought of everything to make it simple for the customer. If you need to create something unique without the hassle, this is definitely the place to go.

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  • M

    MISS A N SISWICK

    1 reviews

    United States

    I've been using Gelato for

    I've been using Gelato for my business and it's been a game-changer. The platform is super easy to navigate, making my life so much easier. I did have a tiny hiccup with a print once, but their customer service handled it so quickly, I was blown away. Seriously, their support team is incredible. The way they resolved my issue just shows how dedicated they are to their customers. I can't imagine taking my business anywhere else because Gelato just gets it right every time. Highly recommend for anyone needing reliable print services.

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  • B

    Benoit Jansen-Reynaud

    1 reviews

    France

    I've been using Gelato for

    I've been using Gelato for a while now, and it's honestly been a game-changer for me. The product quality always amazes me, and I love how it connects me with customers all over the world. Uploading my designs and getting them delivered has been such a smooth process, it's almost too easy. Sometimes, I can't believe how hassle-free everything is. It's perfect for anyone who's into print-on-demand, whether you're a creator or just someone looking for unique stuff. Seriously, if you need a reliable service, Gelato's the way to go.

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  • M

    Matthew Pierce

    1 reviews

    United States

    I recently started using Gelato

    I recently started using Gelato for my print-on-demand business, and it's been a game-changer. Setting everything up was a breeze, even for someone like me who's not very tech-savvy. The support team? They're fantastic and super helpful. What I love most is the huge range of products I can offer to my customers. From t-shirts to mugs, there's just so much to choose from. It’s really boosted my sales because I can offer something for everyone. If you’re thinking about starting a POD business, Gelato is definitely worth a look.

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Rating on other websites

About Gelato.com

Gelato is a software company that transforms the printing industry through a global network of printing partners in 33 countries. They focus on integrating technology to improve efficiency and offer services like reliable billing and automated customer support. Optimalprint, their primary venture, operates in 23 countries and has refined their production workflow technology. Gelato's mission is to provide smarter, faster, and greener printing solutions, reducing transportation distances and carbon emissions.

Key Details about Gelato:

  • Location: Gelato is headquartered in Oslo, Norway.
  • Founders: Founded by Henrik Müller-Hansen.
  • Foundation Date: Gelato was established in 2007.
  • Translation language

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