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Flexcar.com Reviews - 96

3.8

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Vehicle Rental

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Flexcar.com is 10 out of 23 best companies in Vehicle Rental on RealReviews.io

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Summary

Flexcar.com has a 3.8 - star rating from 96 reviews, indicating a low level of customer satisfaction!

  • 5 stars

    51%

    47 reviews

    47 reviews

  • 4 stars

    20%

    20 reviews

    20 reviews

  • 3 stars

    8%

    8 reviews

    8 reviews

  • 2 stars

    6%

    6 reviews

    6 reviews

  • 1 stars

    15%

    15 reviews

    15 reviews

  • G

    Greg T

    1 reviews

    I had a really bad experience

    I had a really bad experience with Flexcar. They insisted on credit cards, not debit cards. I don't get it – as long as you have a job, direct deposit, and make payments, it should be fine to use a debit card. When I first applied, it allowed me to use my Chime Credit Card, and it let me add my card. But then, someone stole my credit card, so I had to order a new one. Now, it won't accept my card. So I never got the chance to book a vehicle. It's frustrating because I'm shelling out thousands with Enterprise. I thought I could save some bucks. OMG

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  • J

    Jessie

    1 reviews

    Between 11 and 11:15 am today

    Between 11 and 11:15 am today, I had a concerning encounter with a Flexcar driver. Their white truck was speeding excessively on 285 South, going over 90 MPH. This reckless driving nearly caused me to crash into an 18-wheeler while I had my kids in the car. I reported the incident to the police, providing whatever details I could gather, including the observation that the driver seemed to have long blonde hair. It was a dangerous situation that could have had serious consequences.

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  • b

    brian

    1 reviews

    I returned the car as

    I returned the car as requested, but they claimed it wasn't returned and even reported it as stolen. The harassment I faced was absolutely ridiculous. Even when they had possession of the car, they told me they had it. I won't be dealing with them again, and I wouldn't recommend them to family or friends.

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  • S

    STAN

    1 reviews

    United States

    This is scam

    I rented a car to be picked up in Krakow Poland. When I arrived my car was rented out to somebody else. Prices were tripple if I wanted to rent another one. I lost my deposit. They would not refund it. This company is a scam.

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  • R

    Ripped off

    2 reviews

    Run from them

    They are not transparent with their fees, charge your card whenever they want, and did not do a proper walk around and document damage when I took possession of the vehicle.

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  • Reviews from other countries:

  • A

    Anonymous

    1 reviews

    Germany

    Vorsicht!

    Ich hatte ein Kompaktwagen mit manueller Schaltung gebucht und eine Bestätigung dafür erhalten. Als ich jedoch schließlich am Flex Car-Schalter ankam, teilte mir der Mietwagenmitarbeiter auf Englisch mit, dass das von mir reservierte Auto trotz der Bestätigung nicht verfügbar sei. Er bemerkte, dass ich in Eile war und keine andere Wahl hatte, also bestand er darauf, dass ich ein Auto aus einer höheren Kategorie nehme – mit einem zusätzlichen Aufpreis von 51 €. Ich empfinde dieses Verhalten als äußerst unprofessionell und betrügerisch.

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Rating on other websites

  • Trustpilot

    3.7

  • Indeed

    3.8

  • Glassdoor

    2.9

Business information

Own this company?

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Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers
Category:

Vehicle Rental

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

Flexcar.com is 10 out of 23 best companies in Vehicle Rental on RealReviews.io

About Flexcar.com

Flexcar is revolutionizing car ownership with its innovative car subscription service, starting at just $275 per month plus mileage. Members enjoy a comprehensive package that includes insurance, maintenance, roadside assistance, and more, all conveniently bundled into a single payment. This disruptive model significantly reduces costs, saving drivers up to 90% upfront and 10-20% on monthly car expenses compared to traditional ownership. Members have the flexibility to cancel anytime without penalties, swap cars as their needs evolve, and adjust mileage plans according to actual usage. With all-inclusive insurance, maintenance, and roadside assistance, peace of mind is guaranteed.  Experience the freedom and convenience of driving on your own terms with Flexcar, the smart and hassle-free car ownership solution.

Key Details:

  • Location: The company is headquartered in Boston, Massachusetts, United States.
  • Founders: Flexcar.com was founded by Konstantinos Davaris, George Desyllas.
  • Foundation Date: The company was established in the year 2020.
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