Cheerble.com

Clear troubleshooting steps

Asked about a blinking light pattern. Support replied with a quick guide and it fixed the issue. Courteous and quick.

Unboxed and play started fast

Quick start guide was easy. Tapped to change modes and my dog chased it right away. Charging with USB-C was simple.

Cool idea, battery could last longer

My high energy pup drains it fast on play days. Still, the build feels solid and the pause cycles help.

Fun toy, responsive team

Order arrived in a few days. One unit was DOA and support replaced it quickly. What stood out was how much the LED cues helped me understand the modes.

Cat pounced, I laughed

The moment it rolled under the chair, my cat shot after it. Hilarious chase. Worth the price for that alone.

Cat finally plays alone

Wicked Ball paired fast and the modes were easy to switch. The E-TPU shell bounces off furniture and my cat bats it around like a goalie. Battery lasts a couple sessions. The videos in the help center were super clear.

Quick replacement, zero hassle

My first unit wouldn’t charge. Support asked for a short video and shipped a new one the next day. Friendly and fast, no runaround.

Great customer service.

Great customer service. I first got the Wicked Air Ball, but sadly my dog started unscrewing it right away. I let the customer service know, and the rep suggested I try the Wicked PE ball instead, which doesn’t come apart. They sent the replacement quickly. The PE ball is solid, and my dog loves it!

I bought the Cheerble Wicked Air recently

I bought the Cheerble Wicked Air recently, and both my dog and I were excited to try it out. However, after just 5 minutes of play, the ball came apart. I fixed it, but within a few more minutes, the ball fell apart again, and this time the dog had the motor/battery in her mouth. I quickly took it away from her and threw everything out. If she had swallowed that battery, it could’ve been dangerous. I would not suggest this product.

The Wicked Ball SE is a great size for my

The Wicked Ball SE is a great size for my 25-pound dog. It’s amusing to watch my dog play with the ball and run around.

I got the Wicked Ball version of their product

I got the Wicked Ball version of their product thinking it would roll like the rest, but it only bounces. I contacted customer service, and they told me the one I needed was the Wicked Air. They even offered to send me one for free in return for a review. Based on Customer Service 5/5.