UK Stairparts Ltd Reviews

Sturdy rails, clean finish

Felt confident installing these oak rails. Edges are smooth, fixings lined up, and the final look is polished. Happy to recommend for renovations.

DIY staircase made doable

Account setup was instant and the diagrams helped me match baserails and spindles. A mild learning curve on newel sizes, but the spec tables cleared it up. Delivery packed rails securely and everything aligned on site.

Measurements matched perfectly

Site navigation was simple and the diagrams helped a ton. I measured once using their guide and the handrail and spindles fit like a glove.

Project support that helped

I submitted a parts list and they confirmed compatibility. Delivery was well packed. One cap arrived scuffed, replaced promptly. What stood out was the clear advice on spacing that aligned with UK regs.

I ordered a few spindles to check

I ordered a few spindles to check if they would fit my staircase. They arrived quickly and were packed well. The quality is good, and I will surely place another order.

Uk stair parts made sure I got my

Uk stair parts made sure I got my order on time for the contract. The product's quality is one of the best I've used.

Delivery was fast but unfortunatly DHL

Delivery was fast but unfortunatly DHL messed up and sent it to the wrong adress. Dave from Stair Parts helped a lot. Lucky a nice person nearby brought the package back from their vacation. Dave kept checking with me and was ready to send another if the first one didn't come. Thanks Dave.

UK Stair Parts has been great for years.

UK Stair Parts has been great for years. Their service is excellent, with friendly staff and fast delivery. Thanks!

The company delivered on time

The company delivered on time, and the packaging was very good. However, I would suggest that the 32mm infill strips should be trimmed down to 30mm to allow for better fitting.

Got my Pigsear stair rail in sapelle

Got my Pigsear stair rail in sapelle, and delivery was spot on within the promised timeframe. The quality? Top-notch! But, gotta be real, took a star off the rating. The profile wasn't exactly what I expected – the bottom edge curled in a rounded shape to the wall, while the photo showed a 90-degree square edge. Little different than advertised, but hey, desperate times (just came out of the hospital) called for desperate measures.

Ordered some bannisters, spindles

Ordered some bannisters, spindles, and rails online, and let me tell ya, this company rocks! They give me a ring, saying the parts are set for Tuesday delivery. I'm like, "How 'bout Friday, though?" And guess what? No problemo! They show up, all snug in layers of cardboard.

Man, I gotta say, the service from

Man, I gotta say, the service from these folks is top-notch, and their products are on a whole other level. Had to snag some extra parts from B&Q in a rush, and let me tell you, it's like comparing night and day.