Reviews Summary

UK Stairparts Ltd has a 4.8 - star rating from 8 reviews, indicating a high level of customer satisfaction!

5 stars
6 reviews
4 stars
2 reviews
3 stars
0 reviews
2 stars
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1 stars
0 reviews
Rating (1.0)

About company

Renowned for generations, this family business offers the epitome of hardwood stair parts and floors, ensuring unparalleled quality. Elevate your space with the finest Engineered Oak flooring, meticulously crafted for enduring excellence. Unbeatable prices accompany the assurance of top-tier materials, providing value that exceeds expectations. With a legacy of excellence, customers trust in the longevity and beauty of these hardwood offerings. Transform your home with confidence, choosing from a curated selection that combines tradition and modern craftsmanship.

Key Details:

  • Location: The company is headquartered in Basildon, United Kingdom.
  • Founders: Mr Darren Peter Chapman and Mr David Mark Chapman Directors of UK Stairparts Ltd.
  • Foundation Date: The company was established in the year 2002.

Customer reviews

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(4.0)
Got my Pigsear stair rail in sapelle

Got my Pigsear stair rail in sapelle, and delivery was spot on within the promised timeframe. The quality? Top-notch! But, gotta be real, took a star off the rating. The profile wasn't exactly what I expected – the bottom edge curled in a rounded shape to the wall, while the photo showed a 90-degree square edge. Little different than advertised, but hey, desperate times (just came out of the hospital) called for desperate measures.

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(5.0)
Delivery was fast but unfortunatly DHL

Delivery was fast but unfortunatly DHL messed up and sent it to the wrong adress. Dave from Stair Parts helped a lot. Lucky a nice person nearby brought the package back from their vacation. Dave kept checking with me and was ready to send another if the first one didn't come. Thanks Dave.

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(5.0)
Ordered some bannisters, spindles

Ordered some bannisters, spindles, and rails online, and let me tell ya, this company rocks! They give me a ring, saying the parts are set for Tuesday delivery. I'm like, "How 'bout Friday, though?" And guess what? No problemo! They show up, all snug in layers of cardboard.

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(5.0)
Man, I gotta say, the service from

Man, I gotta say, the service from these folks is top-notch, and their products are on a whole other level. Had to snag some extra parts from B&Q in a rush, and let me tell you, it's like comparing night and day.

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(4.0)
The company delivered on time

The company delivered on time, and the packaging was very good. However, I would suggest that the 32mm infill strips should be trimmed down to 30mm to allow for better fitting.

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(5.0)
I ordered a few spindles to check

I ordered a few spindles to check if they would fit my staircase. They arrived quickly and were packed well. The quality is good, and I will surely place another order.

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(5.0)
Uk stair parts made sure I got my

Uk stair parts made sure I got my order on time for the contract. The product's quality is one of the best I've used.

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(5.0)
UK Stair Parts has been great for years.

UK Stair Parts has been great for years. Their service is excellent, with friendly staff and fast delivery. Thanks!

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