Reviews Summary

ThunderLaserUSA.com has a 5.0 - star rating from 5 reviews, indicating a high level of customer satisfaction!

5 stars
5 reviews
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Rating (1.0)

About company

Thunder Laser USA stands as the top destination for cutting-edge laser machines, engravers, and marking solutions. Renowned for continuous innovation, their laser engravers represent a fusion of remarkable value and exceptional customer support. As a leading provider in the industry, Thunder Laser USA offers a diverse range of state-of-the-art laser solutions, catering to various applications. Whether it's precision laser cutting or intricate engraving, customers can rely on the reliability and performance of Thunder Laser machines. The company's commitment to excellence positions it as the premier choice for those seeking advanced laser technology accompanied by unparalleled customer service.

Key Details:

  • Location: The company is headquartered in Quitman, United States.
  • Founders: ThunderLaserUSA.com was founded by Clay Luttrell.
  • Foundation Date: The company was established in the year 2010.

Customer reviews

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(5.0)
This company, they're really good.
by Amanda

This company, they're really good. I tend to be unsure, always changing my mind. But Rhonda, my sales rep, she's great. She answered all my questions, didn't rush me. The whole thing was smooth.

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(5.0)
Buying something like the Thunder Nova
by Anonymous

Buying something like the Thunder Nova is a big choice. I talked to Thunder Laser to ask questions and met their customer service rep Aubrey Gilbreath. I can't say enough good things about Mrs. Gilbreath. She made it really easy. I was totally surprised at how good their customer service is. Mrs. Gilbreath guided me through and answered all my questions. In the end, I knew I was making the right choice. I suggest asking for Mrs. Aubrey Gilbreath when you contact this company.

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(5.0)
My experience with the company
by Talia Smith

My experience with the company was absolutely outstanding! I encountered an issue on a Saturday, and to my surprise, the customer support team responded promptly within minutes. They guided me through a series of troubleshooting procedures, demonstrating remarkable expertise. Astonishingly, they managed to authorize warranty replacement parts to address my problem within just 30 minutes, despite it being outside their regular business hours. The efficiency and dedication displayed by their team truly impressed me, and I feel confident in their commitment to customer satisfaction.

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(5.0)
I had a significant issue
by Jessica Stevens

I had a significant issue with my rotary device when a child inadvertently tampered with switches I wasn't even aware existed. Upon reaching out to Thunder Laser via email, their response was instantaneous, and they promptly assisted me in resolving the challenging situation. Thunder Laser has consistently demonstrated a remarkable level of customer service, consistently addressing my concerns promptly and successfully resolving every issue I've encountered. Without a doubt, this has been the most extraordinary customer service experience I've ever encountered.

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(5.0)
Fantastic communication throughout
by Michael C

Fantastic communication throughout the entire process! Lightning-fast responses to my emails, showcasing an impressive dedication from the entire team to assist me in resolving the problem at hand. Their expertise and experience truly stood out as we collaborated to address the issue. The level of customer service was nothing short of excellent, maintaining a consistently high standard from the initiation to the resolution of the matter.

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