Reviews Summary

AcmeTools.com has a 1.1 - star rating from 9 reviews, indicating a low level of customer satisfaction!

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8 Reviews
Rating (1.0)

About company

This online tool store is a top destination for those seeking high-quality power tools, woodworking tools, and cordless tools from renowned brands like Milwaukee, DeWalt, Makita, and more. They offer the convenience of free shipping on orders over $199, making it easier for customers to acquire the tools they need. Their extensive product range covers a wide array of tools suitable for both professionals and hobbyists, ensuring they cater to a diverse clientele. With a strong focus on providing top-tier tools, this store is a valuable resource for individuals looking to tackle various projects with reliable and efficient equipment.

Key Details:

  • Location: The company is headquartered in Grand Forks, North Dakota, United States.
  • Founders: AcmeTools.com was founded by George Kuhlman.
  • Foundation Date: The company was established in the year 1948.

Customer reviews

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(1.0)
Ordered, money gone from card,
by Furio

Ordered, money gone from card, couldn't check order or contact them. After a month and a half, sure it's a scam. Never again!

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(1.0)
The company's conduct is disgraceful.
by Anonymous

The company's conduct is disgraceful. They shamelessly took my money, provided a bogus tracking number, and failed to deliver the product. It's a regrettable experience that highlights their lack of integrity and customer care.

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(2.0)
While stumbling upon Acme Tools
by Barbara Jnickwalt

While stumbling upon Acme Tools during my online hunt, I snagged a couple of highly-rated Milwaukee Tools from the Big Red Tool Sale. The product description hinted at a complimentary battery and charger, highlighted in green. To sweeten the deal, my computer extension applied a $10 discount during checkout. Imagine my disappointment upon receiving the tools – no free battery and charger. A call to Acme revealed that my coupon voided the special offer. Lesson learned: always scrutinize a company's coupon policies before making a purchase. This experience leaves me hesitant about future dealings with Acme Tools.

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(1.0)
Disappointed with my experience. After
by Jun Yang

Disappointed with my experience. After a delayed response to my inquiry about a missing order, they assured me it was on its way. Upon delivery, I discovered the Gearwrench hood light was clearly used and returned. Unpleasant surprise and not what I expected for the price I paid. Communication and quality control need improvement.

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(1.0)
Purchased a heated jacket in
by Dan Richie

Purchased a heated jacket in November. Experienced delays and excuses until January 20th when they admitted it hadn't been shipped. This is my first and last order with them. I'll stick with Granger, even if it means paying more for quality. Disappointed with the unreliable service.

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(1.0)
Company's online ordering experience
by Jes

Company's online ordering experience left me deeply disappointed. Despite updating my profile with the correct address, the shipping information mysteriously reverted to an old address during checkout. Result? A $600 order of Milwaukee tools vanished, delivered to an out-of-state location. A second attempt led to another letdown, receiving only one of two promised bonus tools. To claim the missing tool, they demanded a second charge and a lengthy refund process. After 18 loyal years with Acme, this level of service is unacceptable and a stark departure from their usual standard.

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(1.0)
Beware of this company—engaging with
by David Fletcher

Beware of this company—engaging with them is a recipe for trouble. After providing my credit card details for a DeWalt order, they falsely claimed it had shipped. Despite my immediate cancellation request, they persistently charged $500 without delivering the promised tools. Their deceitful tactics include citing backorders and phantom cancellations. Avoid these dishonest practices and steer clear of this dubious business.

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(1.0)
My phone interview with this company was the worst I've ever had
by David

My phone interview with this company was the worst I've ever had. The interviewer intentionally insulted me multiple times, leaving me at a loss for words. Their behavior was utterly unprofessional, and it has made me absolutely certain that I will never seek a job with this company or make any purchases from them.

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(1.0)
I ordered an Ego power head with an edger attachment bundle
by PK

My experience with this company was highly frustrating. I ordered an Ego power head with an edger attachment bundle, which was supposed to include a string trimmer attachment. However, upon checking out, the string trimmer was missing from the order invoice. When I contacted them with proof that the bundle was advertised on their website, they refused to send the missing attachment and denied its existence on their site. This experience left me questioning their competence and honesty. I would caution others not to trust them, as they either lack proper organization or are intentionally misleading customers.

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