Read 6 Real Customer Reviews of SnowJoe.com

Reviews Summary

SnowJoe.com has a 2.8 - star rating from 6 reviews, indicating a low level of customer satisfaction!

5 stars

2 Reviews

4 stars

1 review

3 stars

0 Reviews

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1 stars

3 Reviews

About company

Snow Joe®, along with its garden and outdoor brands, automotive brand Auto Joe™, and generator brand Power Joe™, began as a direct-to-consumer company with a focus on developing and providing high-quality yet budget-friendly lawn and garden tools. By expertly combining cutting-edge eCommerce technology with innovative tools, the "Joe" family of brands swiftly delivers tools to customers when they need them, particularly during weather emergencies. Initially centered on offering intelligent winter solutions, Snow Joe has become a dominant player in electric and cordless snowblowers and electric pressure washers. Today, they offer a comprehensive range of problem-solving tools for maintaining a beautiful home, yard, and garden throughout the year, from snow removal equipment to mowers, trimmers, and more. Choose Joe® and Get Equipped® with the right tools for any outdoor task.

Key Details:

Location: The company is headquartered in Hoboken, United States.
Founders: SnowJoe was founded by Joseph Cohen.
Foundation Date: The company was established in the year 2004.

Customer reviews

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(5.0)

I collaborated with Christine Bancog

by Anonymous May 1, 2024

I collaborated with Christine Bancog from Customer Support and she was fantastic. No hesitaton with a return and companys should take a page from their service. Definitely recomend. Thank you.

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(4.0)

Big shout out to Christine

by Finis April 13, 2024

Big shout out to Christine Bancog for makin' my customer service experience stress-free! She knew her stuff and helped me out real quick! She's a great rep for the Company!

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(1.0)

Terrible items. The thing stopped

by Coleman March 8, 2024

Terrible items. The thing stopped working on day one. They said I'd get my money back, but now they're offering only store credit or a new one. The replacement has been unavailable for more than a month, and they want me to send back the original unit, even though they said it couldn't be fixed and didn't mention needing it. I tossed the original unit, not knowing they'd want it for a refund. Went through a bunch of tests twice before they decided it couldn't be fixed. Can't talk to the bosses, they only call you back. This company seems really sketchy.

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(1.0)

This company owes almost 100k

by NAVJOT March 6, 2024

This company owes almost 100k to people who worked really hard. JS Freight transported goods for them tirelessly. Snow Joe messed up their business. I strongly advise everyone to steer clear of this company. A lawsuit has been filed, and I hope these dishonest individuals face consequences.

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(5.0)

Good customer service

by Don October 28, 2023

Good customer service. I forgot to enter my first order discount code, and they wound up giving me a credit for it. The merchandise seems to be of good quality. I haven't used them yet because we don't have any snow. Quick shipping.

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(1.0)

I ordered three lightweight hoses.

by Jerry W October 27, 2023

I ordered three lightweight hoses. Every one started leaking after a few weeks of usage. I got them replaced under warranty, but those all failed too. I asked for a complete refund, and it was a frustrating process going back and forth with support. Eventually, I agreed to receive a different hose type and got three of those. These hoses are stronger, but my wife HATES them. They are hard to handle and, yes, they do kink.

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