Reviews Summary

BulletproofZone.com has a 3.8 - star rating from 11 reviews, indicating a low level of customer satisfaction!

5 stars
7 Reviews
4 stars
1 review
3 stars
0 Reviews
2 stars
0 Reviews
1 stars
3 Reviews
Rating (1.0)

About company

Bulletproof Zone has established itself as a top-tier retailer in the U.S., specializing in tactical gear, body armor, bulletproof clothing, backpacks, and various ballistic equipment. They offer a diverse range of products, making it a convenient one-stop shop for all your protective gear needs. With a history spanning over 5 years, they have cultivated partnerships with some of the industry's leading brands, covering plate carriers, armor plates, bulletproof vests, backpacks, and clothing. Bulletproof Zone empowers customers to compare high-quality products, enabling them to make well-informed decisions regarding their safety investments. Moreover, their collaborations extend to government agencies, law enforcement, military, emergency response units, and private contractors, providing access to discounted and bulk-rate protective gear for service personnel.

Key Details:

  • Location: The company is headquartered in Honolulu, United States.
  • Founders: BulletproofZone's CEO is Mr. Kevin Lim.
  • Foundation Date: The company was established in the year 2017.

Customer reviews

Sort by:
  • Sort by:
  • Most relevant
  • By date
  • By rating
(5.0)
Bulletproof Zone has lots of really
by John S

Bulletproof Zone has lots of really good quality products for protection if the worst ever happens. I needed to change the size of my helmet and customer service quickly emailed me back and is making the size change, which is appreciated.

Respond as company
(4.0)
Bulletproof Zone was simple to deal with.
by Jackie S

Bulletproof Zone was simple to deal with. Florence ensured that order #BPZ-60699 went smoothly, and we got the replacement shell for our Deputy's bulletproof vest, which got damaged during training. I sent one email, and they acted promptly. I suggest buying your law enforcement supplies from them.

Respond as company
(5.0)
Floreva helped me out really well.
by Walt S

Floreva helped me out really well. My order #BPZ-76395 had a small problem, but they fixed it fast. Floreva replied to my emails quickly and explained everything clearly.

Respond as company
(1.0)
Months have gone by, and I'm
by Jarad

Months have gone by, and I'm still left in the dark about my order. Despite this, they wasted no time charging me for it.

Respond as company
(5.0)
My son made an unauthorized purchase
by Asa

My son made an unauthorized purchase on my phone, and canceling it within 24 hours initially resulted in a dismissive response. However, following my discontent expressed to the customer service team, they eventually offered a refund with a 10% restocking fee. After further objection, the management team reevaluated and granted a full refund, which somewhat improved my opinion of the company.

Respond as company
(5.0)
This company consistently delivers
by Anonymous

This company consistently delivers a vast array of reliable products, making it my preferred choice for gear. I've made several purchases over the past year without encountering any problems. The continuous updates on order status and their meticulous packing ensure items arrive undamaged, though the robust packaging approach raises some concern about the handling. Nonetheless, they seem to prioritize the careful execution of outbound orders.

Respond as company
(5.0)
Prompt delivery, quality products,
by Ethan Weir

Prompt delivery, quality products, and responsive customer support make this company stand out. When I raised concerns, they addressed them swiftly and accurately. Impressive overall.

Respond as company
(1.0)
Shipping and tracking are incredibly
by Rob H

Shipping and tracking are incredibly disappointing. I placed an order for four backpack inserts two weeks ago, and not only has the product not been shipped, but there's also been zero communication from Bulletproof Zone. With my deployment approaching, it seems highly unlikely that I'll receive my order in time.

Respond as company
(5.0)
Ordering from the website was a
by CLAIR KERSTETTER

Ordering from the website was a straightforward experience. The site provided useful information on measuring for a proper fit and offered diverse payment options. Now, my anticipation lies in discovering the delivery duration and product quality.

Respond as company
(5.0)
After initially posting a
by Chris

After initially posting a less-than-glowing review, I decided to reach out to the company. To my surprise, I discovered that the shipping delay was my own fault for not reading the fine print. Ava from customer service went above and beyond, getting my new vest to me exceptionally fast. I am truly impressed, and this company has become my new go-to for gear. Highly recommended!

Respond as company
(1.0)
Placed an order on October
by David G

Placed an order on October 14th, only received half of it, and was charged for the full order. The plates arrived, but they were delivered to the wrong address, and there's still no sign of the plate carriers. Despite claims from the company that they shipped them, there's no tracking number available. Dealing with this company has been a complete nightmare - lost items, headaches, and no one willing to take responsibility. If you want to avoid troubles, consider going local for your needs. This experience with the company has been beyond frustrating, and it's been over a month with no resolution.

Respond as company

Didn't find what you were looking for?

Feel free to ask your questions, and our team will be delighted to provide answers.

Similar companies