Reviews Summary

Aiper.com has a 3.2 - star rating from 6 reviews, indicating a low level of customer satisfaction!

5 stars
2 reviews
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1 review
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1 review
Rating (1.0)

About company

Aiper is a company driven by a heartwarming story of a father's love for his son. In 2017, a customer and friend named Jason shared a letter about his son's accident while using a corded pool cleaner. This incident inspired Aiper to innovate and create a cordless robotic pool cleaner focused on safety and simplicity. Their product is compact, lightweight, and powered by safe batteries, making pool cleaning more convenient and secure. Aiper's commitment to personal touch and innovation ensures that its products, like the cordless robotic pool cleaner, bring joy and safety to people's lives, transforming everyday tasks into enjoyable experiences.

Key Details:

  • Location: The company is headquartered in Atlanta, Georgia, United States.
  • Founders: Aiper.com was founded by Richard Wang.
  • Foundation Date: The company was established in the year 2017.

Customer reviews

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(3.0)
It's been 3 weeks since
by Jerry

It's been 3 weeks since I ordered the Aiper Scuba S1 pro Cordless Robotic Pool cleaner. No word on shipping yet. I got it to clean my pool. If it doesn't ship soon, I'll have to look for something else.

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(2.0)
My experience with this company has
by Mike

My experience with this company has been nothing but troublesome from the start. Getting in touch with customer service is a challenge, and even when you manage to reach them, their assistance is lacking. I am thoroughly dissatisfied. My advice would be to steer clear of this product. It's worth investing a bit more for better quality elsewhere.

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(3.0)
The filter door is difficult
by Brian F

The filter door is difficult to close, and it doesn't clean the dust from the floor or stairs very well.

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(1.0)
This product turned out to be a complete
by Tomas

This product turned out to be a complete letdown. It functioned only on its maiden use, and thereafter, it simply ceased to operate. Despite being fully charged, as indicated by the green light, pressing the power button yielded no results. The overall experience has been disappointing and falls short of what one would reasonably anticipate from such a device.

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(5.0)
We're in the midst of a fiberglass
by Klinton B

We're in the midst of a fiberglass pool installation, and we don't have a cover yet. To keep it clean from mud, leaves, fiberglass shavings, and all that messy stuff, I've been using my new Aiper Seagull Pro. This cleaner has more suction and longer run time than I expected. I'm especially impressed with the fine mesh basket – it prevents all the yucky stuff from getting back into the pool.

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(5.0)
I was researching pool sweeps and came across
by Carlos L

I was researching pool sweeps and came across Aiper, a brand I wasn't familiar with. I checked their website and found information that was super easy to understand. I also checked Consumer Reports, and it turns out this model was rated the best among those they tested. So, I decided to order my first Aiper, and I got exactly what I read about in just three days. The whole process was straightforward and hassle-free.

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FAQ
  1. Where is Aiper manufactured?

    Aiper products are manufactured in China, which is a common practice among tech and smart devices companies. Aiper also has plans to establish an additional manufacturing facility in South Asia in the near future.

  2. How long does it take for Aiper to charge?

    The Aiper Seagull SE has a charging time of 2.5 hours, and it provides up to 90 minutes of cleaning performance. During charging, a blue light flashes slowly, and when charging is completed, a solid blue light indicates so.

  3. How do I contact Aiper?

    Aiper can be reached by phone at +1(866)850-0666, with support available from Monday to Sunday, 9 AM to 9 PM EST. Additionally, inquiries or communication can be directed via email to [email protected] or [email protected].

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