Kind agents, clear follow ups
They answered on the first ring, explained baggage and fare class plainly, then emailed the rules for reference. A small date change took longer, but it was handled respectfully.
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United States, 35 Journal Square Suite 406, Jersey City, 07306
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Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.
Travel Agency
Travel Centre US is 85 out of 200 best companies in Travel Agency on RealReviews.io
As the sibling of Travel Center UK, Travel Centre stands as a testament to the 36-year legacy of their parent company, Moresand, a highly esteemed UK travel agency. Collaborating with diverse international airlines, they offer impartial advice to enhance your journey. The brand specializes in high-quality travel products and meticulously planned getaways tailored to various budgets. Beyond this, Travel Centre takes pride in providing customers with coveted in-house discounts and exclusive promotions. With a commitment to connecting travelers from the USA to the global landscape, their ultimate goal is to facilitate seamless and enriching travel experiences worldwide.
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Marta Louis
1 reviews
Kind agents, clear follow ups
They answered on the first ring, explained baggage and fare class plainly, then emailed the rules for reference. A small date change took longer, but it was handled respectfully.
Nathan L.
1 reviews
Deal hunters with real patience
I called about a multi-city family trip and the agent actually cared enough to tweak dates until the price dropped. Felt heard, not rushed. You do trade speed for savings, but I was happy to wait an hour for that fare.
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Margaret T.
1 reviews
Great value, watch deadlines
Felt confident once the agent confirmed seats. Quote expiry windows are short, so I was a bit rushed. Trip went smoothly and I’m satisfied with the quality vs price.
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Anthony
1 reviews
Thoughtful trip planning help
I emailed my rough dates and wish list. The agent suggested an itinerary, adjusted hotels based on accessibility needs, and honored a promo. Payment plan was easy. E-tickets arrived quickly and everything matched. Genuine care and clear communication throughout.
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Marie River
1 reviews
Schedule change fixed fast
Got rebooked within the hour after an airline shift. Clear explanation and no extra fees. Appreciated the calm approach.
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archid
1 reviews
Good service, mind the rules
Felt informed about change fees and cancellation timelines, which made me more confident. Slight frustration with a long hold time, but the final itinerary worked perfectly.
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Enrique
1 reviews
Straightforward booking flow
Signup was quick, search returned clear options, and the policy links showed cancellation windows before checkout. Took a minute to find seat class notes, then all good.
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Nathan
1 reviews
Patient guidance for flights
I was nervous booking a multi-city trip with a toddler. The agent walked me through baggage and change rules without rushing, and emailed the fare conditions so I could recheck later. Felt looked after.
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Moreno
1 reviews
Clear rules, smooth checkout
Felt reassured by the transparent fare conditions and baggage notes. Booking took minutes and confirmations were tidy.
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Emilis H.
1 reviews
Straightforward booking flow
Input my route, got several flight options fast, and the fare rules were right there. Checkout was clean, no weird add-ons. The confirmation email landed instantly with baggage info and contact numbers. Felt easy from start to finish.
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Verdoro
1 reviews
Patient phone assistance
Agent walked me through change penalties and refundable vs non-refundable in calm detail. No rush, clear answers, and my date change was processed correctly.
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Lana Dente
1 reviews
Good rates, read rules
I felt cautious but satisfied. Price beat airline by a bit, yet refund terms were strict. Reading the fare rules upfront made me confident enough to book.
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Eric Liang
1 reviews
Saved our red-eye scramble
At 11 pm, I found a last-minute fare and booked in five minutes. The confirmation hit instantly, and my panic just dissolved. I actually slept.
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Lana Dente
1 reviews
Helpful hands during booking
Booked a multi-city trip and felt genuinely reassured. Agent double-checked baggage rules, taxes showed upfront, and confirmations landed fast. Confident before and after.
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Pat Peterson
1 reviews
United States
Great communication with our Travel Agent.
Bianca Fox truly puts in the work to make sure customers are happy! We asked her to check an extra activity we thought about in Rome. She worked hard to get some tough-to-find tickets. We couldn’t do it ourselves, but we liked her follow-up! Our trip to Italy was amazing, and we felt like Travel Centre really cared about us!
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Alan Itzkowitz
1 reviews
United States
Eric was really helpful.
Eric was really helpful. He organized a trip with flights, hotels, tours and transfers, and we were very happy with everything. Everything went smothly.
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Raven P.
1 reviews
United States
William has helped me plan so many of my fancy trips
William has helped me plan so many of my fancy trips over the last few years. I honestly couldn’t have organized them alone !! Right now I’m not totally sure I didn’t enroll in the trial but I think around 95%, because I used to forget these things and now I try hard to avoid trials. If I do, which is rare, I always make a calendar note to cancel it. Even if I did with hint, I said I didn’t and they gave me a refund without making me prove anything, which was nice. They handled it very respectfully and for that I’m gratefull. I might even think about getting a sub soon when money allows.
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Barbara E.
1 reviews
United States
Our travel agent was Eric.
Our travel agent was Eric. He was very kind, patient, and quick to respond while helping us plan our trip. He helped us understand every little detail. This 25-day trip is our biggest adventure so far, and we had lots of questions. We felt really cared for. About the trial, I'm not totally sure I didn't sign up, but I think 95% I didn’t, since I usually forget and now I’m careful. If I do, I make a calendar note to cancel it. Even if I did with hint, I told them I didn’t and they gave a refund without showing data, which they could have. They handled it very classy, and I’m grateful. I might get a sub soon once I’m ready financially.
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Anonymous
1 reviews
United States
William was really professional and clear when
William was really professional and clear when going over the details of my trip. He truly helped calm my worries about the planning.
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Judy James
1 reviews
United States
I have been working with Davian for a few weeks
I have been working with Davian for a few weeks now and he has gone far beyond what I thought. Also, very happy with the help he gave. Will surely book again and also tell friends and family.
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Uma Sharan
1 reviews
United States
Eric was very helpful with all my questions for our trip to Thailand
Eric was very helpful with all my questions for our trip to Thailand, Malaysia, Singapore and Bali. He changed the plan based on what we liked and explained the details of the tours clearly. Because of him our trrp went well, and everything from pickups to drop offs happend on time. We didn’t face any problems at all. I will for sure go with this Travel Agent again. Thanks a lot Eric for all your support, we couldn’t have done it without you.
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MARITA NOEL
1 reviews
United States
I am an older woman, careful with online stuff.
I am an older woman, careful with online stuff. I found travel centre us on facebook. I phoned the number and got a quick call back. My travel agent is Drake, and he is great. He takes time for me, tells me all I need to know, and acts very profesional. The booking was simple to do. Drake took care of it all and knew what i needed.
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OLGA.
1 reviews
United States
My family and friends are very happy to have William
My family and friends are very happy to have William organizing our group trip to Thailand, Malaysia, Singapore, and Bali in November 2025. Right from the start, William showed great professionalism, careful attention, plenty of patience, and a real love for making our plans work. He has been super quick to answer our questions and take into account our wishes, and very detailed in setting up all the travel details for our trip. Planning a group trip is not easy, we travel a lot and we know that, but William has made it seem simple. His clear communication and active help have made us sure we’re in good hands. We really value his hard work and are excited to enjoy the trip he prepared for us. Thanks so much, William, we’re grateful for every detail, and big thanks for your great help—we are looking forward to an amazing trip!
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Rose Bono
1 reviews
United States
William did a great job helping us plan our vacation.
William did a great job helping us plan our vacation. He was very kind and patient. Thanks a lot for all your support.
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R.L. and Kay M
1 reviews
United States
Had the same person from last year and he helped
Had the same person from last year and he helped with our trips again, made things simple and got it all done. So thanks William☺️
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Rokita Sharpe
1 reviews
United States
Affordable and smooth travels across 3 countries in one trip
Affordable and smooth travels across 3 countries in one trip. Everything went just like I hoped! Customer service was good, and Devin Carter, I really appreciate your hard work and support before and after my trip.
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Chuck B.
1 reviews
United States
William was the greatest agent I’ve worked with.
William was the greatest agent I’ve worked with. He guided us through every single step. William explained the whole trip in detail. I had a few problems with the payment app. He helped me finish it with so much patience. The app wasn’t the problem, it was just me. If our trip is as smooth as the booking, we are in for an amazing Iceland adventure.
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Yolinda Bengco
1 reviews
United States
I want to thank Devin Carter for helping me with all
I want to thank Devin Carter for helping me with all I needed for my trip. He replys fast with the details, and explains things in a smart and easy way. It made me feel calm and sure about my plans, because everything was easy to get and clear. Big thanks to you, Devin, Travel Centre US.
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Alexis Gonzales
1 reviews
United States
Derek is very supportive, understanding, and caring!
Derek is very supportive, understanding, and caring! I feel lucky to have him as my travel agent! He responds to all my inquiries and makes me feel relaxed! It's a real joy to work with him! He genuinely looks out for me! Honest and dependable! Thank you so much!
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Anonymous
1 reviews
Australia
William assisted me in booking my flight from Perth to Colombo
William assisted me in booking my flight from Perth to Colombo, offering the choice to reserve with a deposit and pay the rest in instalments. Smooth booking experience. I highly recommend!
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Replying to Marta Louis
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