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Category:

Travel Agency

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Travel Centre US is 88 out of 189 best companies in Travel Agency on RealReviews.io

Customer reviews

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Summary

Travel Centre US has a 4.7 - star rating from 60 reviews, indicating a high level of customer satisfaction!

  • 5 stars

    89%

    52 reviews

    52 reviews

  • 4 stars

    6%

    4 reviews

    4 reviews

  • 3 stars

    1%

    1 reviews

    1 reviews

  • 2 stars

    1%

    1 reviews

    1 reviews

  • 1 stars

    3%

    2 reviews

    2 reviews

  • A

    Awilda

    1 reviews

    This company got everything we needed

    This company got everything we needed for a full trip to Iceland. It covered: flight tickets, airport/hotel rides, hotel with breakfast, tours and a great sales rep, Mr. William Gray. He was organized and explained all we needed for a successful trip. We enjoyed our trip. Thnx a lot!

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  • T

    Tarra

    1 reviews

    Booking with this company for a birthday

    Booking with this company for a birthday trip to the Maldives turned into a frustrating ordeal. The lack of informative responses, a sudden change in travel plans, and confusion upon arrival created a sense of being left to navigate the journey alone. The representative failed to provide crucial details, resulting in unexpected costs and a prolonged waiting time at the Male airport. This experience reinforced the hesitancy to rely on travel agents, and I would strongly discourage others from choosing this particular service. Proceed with caution.

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  • M

    Melissa

    1 reviews

    United States

    I found Travel Centre through social media and

    I found Travel Centre through social media and decided to give them a try. I didn’t have any prior experience with the company. After reading some reviews and doing a bit of research, we decided to book our trip to Iceland. Bianca helped us plan everything. She really put together a great package! The boutique hotel, Oddson Midtown, was charming and cozy. All the tours were well-planned, with a full day tour followed by a half day tour the next day. We also had a full day free to do our own thing. Everything went so smoothly! I do wish we had one more day to see more things. I highly recommend this agency and Bianca as your advisor. She was really understanding when we had some issues with our dates. In the end, it worked out just fine. We’ll definitely be booking all our future trips with Bianca and Travel Centre. Thanks for a wonderful trip! Melissa Chonillo & Paula Lascano

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  • O

    OLGA.

    1 reviews

    United States

    My family and friends are very happy to have William

    My family and friends are very happy to have William organizing our group trip to Thailand, Malaysia, Singapore, and Bali in November 2025. Right from the start, William showed great professionalism, careful attention, plenty of patience, and a real love for making our plans work. He has been super quick to answer our questions and take into account our wishes, and very detailed in setting up all the travel details for our trip. Planning a group trip is not easy, we travel a lot and we know that, but William has made it seem simple. His clear communication and active help have made us sure we’re in good hands. We really value his hard work and are excited to enjoy the trip he prepared for us. Thanks so much, William, we’re grateful for every detail, and big thanks for your great help—we are looking forward to an amazing trip!

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  • T

    Tony Shah

    1 reviews

    Devin Carter provided excellent service

    Devin Carter provided excellent service in planning our trip to Vietnam, Cambodia, and South Korea. His professionalism and patience were notable as he guided us through the itinerary. Devin demonstrated a strong understanding of the travel options and communicated them effectively. He was always available and responded promptly to our queries. We are pleased with Devin's assistance and will certainly seek his help for future trips. We highly suggest him to others. Thanks, Devin, for ensuring a smooth booking process. We're eager for our upcoming adventure!

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  • J

    Jossie

    1 reviews

    United States

    This is my first time using Travel Centre.

    This is my first time using Travel Centre. I came across it in an ad on social media, and I was unsure at first, but after looking at the reviews, I decided to go ahead and book my trip. From the very beginning, I received fast and great customer service from Devin. He helped organize everything, explained each detail, answered all my questions, and went beyond what I asked for. After the initial payment, I got the flight tickets. My trip goes until September, so I will give another update about my experience later.

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  • J

    Judith Vazquez

    1 reviews

    United States

    This is my first time using a travel agency for booking

    This is my first time using a travel agency for booking a multi-country trip. The process was really smooth thanks to the great help I got from Drake Henderson. He first understood what I wanted and then helped me plan a trip that worked for me, customizing it since I am traveling alone. He made sure to cover every detail and made sure I didn’t have any worries or questions. I haven’t gone on my trip yet, but I can say I’d recommend this agency just from the service I received over the phone.

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  • U

    Uma Sharan

    1 reviews

    United States

    Eric was very helpful with all my questions for our trip to Thailand

    Eric was very helpful with all my questions for our trip to Thailand, Malaysia, Singapore and Bali. He changed the plan based on what we liked and explained the details of the tours clearly. Because of him our trrp went well, and everything from pickups to drop offs happend on time. We didn’t face any problems at all. I will for sure go with this Travel Agent again. Thanks a lot Eric for all your support, we couldn’t have done it without you.

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  • B

    Betsy

    1 reviews

    Fransis is an great agent...very

    Fransis is an great agent...very proffesional and helpful. He organized a group of 16 people for a trip to Thailand, Malaysia, Singapore and Bali in only 3 days!!...it was amazing working with him. Very trustworthy person. His patience is the best value, he spent lot of time dealing all by phone. I really like this agent!! Congrats Travel Center, we are so excited to see what is included in this trip!!!

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  • J

    Jael Santana

    1 reviews

    United States

    I am quite satisfied with the booking

    I am quite satisfied with the booking for my trip to Southeast Asia. Mr. Devin Carter's support stands out. He is very attentive and takes his time with the client, explaining details clearly from the start and always finding good choices. There is no denying that he has great customer service and genuinely wants to see his client pleased. He is polite, professional, and definitely worth recommending.

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  • D

    Daniel

    1 reviews

    ChromeBurner is decent.

    ChromeBurner is decent. I ordered a Neotec helmet and got it around a week later. I thought international shipping would take longer, but it arrived like most local deliveries. The product was good, though it came with the Euro style chin strap I was looking for. Shipping was quick, the prices were reasonable, and the product quality was nice. I might consider buying from them again in the future.

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  • J

    Janith

    1 reviews

    Japan

    I’m Janith from Japan, and I had a wonderful time booking my mother’s air ticket

    I’m Janith from Japan, and I had a wonderful time booking my mother’s air ticket with Mr. Drake. He found me a great price and took care of everything quickly. The whole process went smoothly and saved me both time and money. He also made sure to meet all my needs on time, which I really appreciated. I would definitely recommend Mr. Drake for booking tickets. Thanks again for the great service!

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  • S

    Samntha Dixon

    1 reviews

    Upon discovering our original travel

    Upon discovering our original travel agent's unresponsiveness, I was initially uneasy. However, our new agent, William Gray, swiftly addressed the situation. Taking charge efficiently, he not only finalized our Dubai and Bali trip but also initiated plans for a 2025 girls' trip to Italy. The transition was seamless, and William's proactive approach instilled confidence in our travel arrangements.

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  • S

    Stacey

    1 reviews

    My Angent William has always showed me great customer service

    My Angent William has always showed me great customer service and for that I am thankful for Travel Centre USA and its well trained agents. I look forward to having a wonderful vacation each year because of how stress free it is on me. I just book and my agent handles the rest in ensuring I get the vacation I need without hesitaton. I'm already looking forward to next year's trip!

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  • M

    MD

    1 reviews

    I recently collaborated with Bianca Fox to

    I recently collaborated with Bianca Fox to arrange a trip to Iceland, and it was great! She addressed all our queries and made the whole booking process smooth. We definitely suggest Bianca for anyone organizing a getaway! I haven't traveled yet, but Bianca has been really helpful and patient with my many questions. I'll revise my review once I've been to Iceland.

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  • L

    Luis

    1 reviews

    United States

    Eric Miles assisted me with my trip to Vietnam

    Eric Miles assisted me with my trip to Vietnam & Seam Reap last October 2024. The planning was done properly, flights, hotels, and tours were all arranged well. Everything went smooth. Now Eric is helping me organize my trip to Bali, Indonesia, Singapore, & Kuala Lumpur, Malaysia in February 2025. Eric is very patient and always willing to help.

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  • C

    Chuck B.

    1 reviews

    United States

    William was the greatest agent I’ve worked with.

    William was the greatest agent I’ve worked with. He guided us through every single step. William explained the whole trip in detail. I had a few problems with the payment app. He helped me finish it with so much patience. The app wasn’t the problem, it was just me. If our trip is as smooth as the booking, we are in for an amazing Iceland adventure.

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  • J

    Joanne

    1 reviews

    United Kingdom

    I’ve been working with Kyle Miller at Travel

    I’ve been working with Kyle Miller at Travel Centre UK and I’m happy with the service. He responded quickly and did everything as requested. He has arranged a great holiday on paper, all booked and ready in no time. Although my trip is not until October 2025, I am very satisfied with the help I’ve gotten so far. Thanks a lot, Kyle miller! X x

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  • M

    Mahendra Parmar

    1 reviews

    I recently had a great experience with Devin

    I recently had a great experience with Devin when booking my tickets to India. Devin was very patient and nice, answering all my questions and addressing my needs. Their professionalism and friendly attitude made the whole process easy and pleasant. I strongly suggest Devin to anyone needing excellent customer service. Thanks a lot.

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  • M

    MARITA NOEL

    1 reviews

    United States

    I am an older woman, careful with online stuff.

    I am an older woman, careful with online stuff. I found travel centre us on facebook. I phoned the number and got a quick call back. My travel agent is Drake, and he is great. He takes time for me, tells me all I need to know, and acts very profesional. The booking was simple to do. Drake took care of it all and knew what i needed.

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  • L

    Lea

    1 reviews

    United States

    Our travel agent Francis White responded

    Our travel agent Francis White responded quickly to our calls. He provided us with 10 different travel dates and prices in less than 30 minutes, just as we asked. We are pleased with the service we received. Booking this vacation was quite smooth, and the all-inclusive package is a great way to travel.

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  • E

    Ellisa D.

    1 reviews

    United States

    William was really good, patient, and supportive.

    William was really good, patient, and supportive. When I wasn't happy with the first resorts he showed, he looked up some other options and sent them to me. I ended up liking one and he added it to my trip. I'm happy that all the excursions are included. Can't wait for my 40th birthday vacation!

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  • Y

    Yolinda Bengco

    1 reviews

    United States

    I want to thank Devin Carter for helping me with all

    I want to thank Devin Carter for helping me with all I needed for my trip. He replys fast with the details, and explains things in a smart and easy way. It made me feel calm and sure about my plans, because everything was easy to get and clear. Big thanks to you, Devin, Travel Centre US.

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  • A

    Alexis Gonzales

    1 reviews

    United States

    Derek is very supportive, understanding, and caring!

    Derek is very supportive, understanding, and caring! I feel lucky to have him as my travel agent! He responds to all my inquiries and makes me feel relaxed! It's a real joy to work with him! He genuinely looks out for me! Honest and dependable! Thank you so much!

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  • P

    Patrick Conley

    1 reviews

    United States

    Drake Henderson and Travelcentre

    Drake Henderson and Travelcentre really made our trip enjoyable. We went to Japan in April, and everything went smoothly! We're even planning another trip for October 2025. The staff was always kind, helpful, and very professional! Thanks a lot to everyone.

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  • V

    Vrunda Dhole

    1 reviews

    Devin was really helpful in getting the travel plans sorted out.

    Devin was really helpful in getting the travel plans sorted out. It probably wasn't an easy job since everything had to be changed due to our date request. We're grateful for all the time he spent on it. He took me through all the plans and tour details.

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  • L

    Loisann Uperesa

    1 reviews

    Good service from Devon and the team.

    Good service from Devon and the team. They were always ready to help, despite the time difference, and responded to all my inquiries... even those I hadn't thought of. I would suggest them for future travel plans and encourage others to try them as well.

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  • X

    Xiomara

    1 reviews

    I'm happy we found Travel Center US.

    I'm happy we found Travel Center US. My agent Eric Miles was great with our Europe trip. He did everything professionally and fast. He's my new travel guy now, always there when I need him. Thanks for everything. Can't wait for more trips!

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  • V

    Valerie

    1 reviews

    Since this is my first time visiting Iceland

    Since this is my first time visiting Iceland, I chose Travel Centre US to assist me with the details. My agent, William, did a great job guiding me through all the steps. I can't wait for my trip next June! Thank you very much!

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  • A

    Anonymous

    1 reviews

    I haven't traveled yet, but the booking

    I haven't traveled yet, but the booking process with them was great. Eric Miles really helped us with all our needs and created a wonderful family trip package. We can’t wait to make another dream happen! Thanks a lot!!!

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Rating on other websites

  • Trustpilot

    4.9

Business information

Own this company?

Claim & Respond

Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers

Category:

Travel Agency

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

Travel Centre US is 88 out of 189 best companies in Travel Agency on RealReviews.io

About Travel Centre US

As the sibling of Travel Center UK, Travel Centre stands as a testament to the 36-year legacy of their parent company, Moresand, a highly esteemed UK travel agency. Collaborating with diverse international airlines, they offer impartial advice to enhance your journey. The brand specializes in high-quality travel products and meticulously planned getaways tailored to various budgets. Beyond this, Travel Centre takes pride in providing customers with coveted in-house discounts and exclusive promotions. With a commitment to connecting travelers from the USA to the global landscape, their ultimate goal is to facilitate seamless and enriching travel experiences worldwide.

Key Details:

  • Location: The company is headquartered in Jersey City, United States.
  • Founders: Travel Centre US is the sister company of Travel Center UK.
  • Foundation Date: The company was established in the year 2021.
  • Translation language
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