Reviews Summary

Travel Centre US has a 4.6 - star rating from 43 reviews, indicating a high level of customer satisfaction!

5 stars
36 reviews
4 stars
3 reviews
3 stars
1 review
2 stars
1 review
1 stars
2 reviews
Rating (1.0)

About company

As the sibling of Travel Center UK, Travel Centre stands as a testament to the 36-year legacy of their parent company, Moresand, a highly esteemed UK travel agency. Collaborating with diverse international airlines, they offer impartial advice to enhance your journey. The brand specializes in high-quality travel products and meticulously planned getaways tailored to various budgets. Beyond this, Travel Centre takes pride in providing customers with coveted in-house discounts and exclusive promotions. With a commitment to connecting travelers from the USA to the global landscape, their ultimate goal is to facilitate seamless and enriching travel experiences worldwide.

Key Details:

  • Location: The company is headquartered in Jersey City, United States.
  • Founders: Travel Centre US is the sister company of Travel Center UK.
  • Foundation Date: The company was established in the year 2021.
  • Translation language

Customer reviews

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(5.0)
This company got everything we needed This company got everything we needed

This company got everything we needed for a full trip to Iceland. It covered: flight tickets, airport/hotel rides, hotel with breakfast, tours and a great sales rep, Mr. William Gray. He was organized and explained all we needed for a successful trip. We enjoyed our trip. Thnx a lot!

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(2.0)
Booking with this company for a birthday Booking with this company for a birthday

Booking with this company for a birthday trip to the Maldives turned into a frustrating ordeal. The lack of informative responses, a sudden change in travel plans, and confusion upon arrival created a sense of being left to navigate the journey alone. The representative failed to provide crucial details, resulting in unexpected costs and a prolonged waiting time at the Male airport. This experience reinforced the hesitancy to rely on travel agents, and I would strongly discourage others from choosing this particular service. Proceed with caution.

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(5.0)
Devin Carter provided excellent service Devin Carter provided excellent service

Devin Carter provided excellent service in planning our trip to Vietnam, Cambodia, and South Korea. His professionalism and patience were notable as he guided us through the itinerary. Devin demonstrated a strong understanding of the travel options and communicated them effectively. He was always available and responded promptly to our queries. We are pleased with Devin's assistance and will certainly seek his help for future trips. We highly suggest him to others. Thanks, Devin, for ensuring a smooth booking process. We're eager for our upcoming adventure!

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(5.0)
This is my first time using a travel agency for booking This is my first time using a travel agency for booking

This is my first time using a travel agency for booking a multi-country trip. The process was really smooth thanks to the great help I got from Drake Henderson. He first understood what I wanted and then helped me plan a trip that worked for me, customizing it since I am traveling alone. He made sure to cover every detail and made sure I didn’t have any worries or questions. I haven’t gone on my trip yet, but I can say I’d recommend this agency just from the service I received over the phone.

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(5.0)
Fransis is an great agent...very Fransis is an great agent...very

Fransis is an great agent...very proffesional and helpful. He organized a group of 16 people for a trip to Thailand, Malaysia, Singapore and Bali in only 3 days!!...it was amazing working with him. Very trustworthy person. His patience is the best value, he spent lot of time dealing all by phone. I really like this agent!! Congrats Travel Center, we are so excited to see what is included in this trip!!!

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(5.0)
I am quite satisfied with the booking I am quite satisfied with the booking

I am quite satisfied with the booking for my trip to Southeast Asia. Mr. Devin Carter's support stands out. He is very attentive and takes his time with the client, explaining details clearly from the start and always finding good choices. There is no denying that he has great customer service and genuinely wants to see his client pleased. He is polite, professional, and definitely worth recommending.

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(5.0)
ChromeBurner is decent. ChromeBurner is decent.

ChromeBurner is decent. I ordered a Neotec helmet and got it around a week later. I thought international shipping would take longer, but it arrived like most local deliveries. The product was good, though it came with the Euro style chin strap I was looking for. Shipping was quick, the prices were reasonable, and the product quality was nice. I might consider buying from them again in the future.

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(5.0)
Upon discovering our original travel Upon discovering our original travel

Upon discovering our original travel agent's unresponsiveness, I was initially uneasy. However, our new agent, William Gray, swiftly addressed the situation. Taking charge efficiently, he not only finalized our Dubai and Bali trip but also initiated plans for a 2025 girls' trip to Italy. The transition was seamless, and William's proactive approach instilled confidence in our travel arrangements.

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(5.0)
My Angent William has always showed me great customer service My Angent William has always showed me great customer service

My Angent William has always showed me great customer service and for that I am thankful for Travel Centre USA and its well trained agents. I look forward to having a wonderful vacation each year because of how stress free it is on me. I just book and my agent handles the rest in ensuring I get the vacation I need without hesitaton. I'm already looking forward to next year's trip!

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(5.0)
I recently collaborated with Bianca Fox to I recently collaborated with Bianca Fox to

I recently collaborated with Bianca Fox to arrange a trip to Iceland, and it was great! She addressed all our queries and made the whole booking process smooth. We definitely suggest Bianca for anyone organizing a getaway! I haven't traveled yet, but Bianca has been really helpful and patient with my many questions. I'll revise my review once I've been to Iceland.

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(5.0)
Eric Miles assisted me with my trip to Vietnam Eric Miles assisted me with my trip to Vietnam

Eric Miles assisted me with my trip to Vietnam & Seam Reap last October 2024. The planning was done properly, flights, hotels, and tours were all arranged well. Everything went smooth. Now Eric is helping me organize my trip to Bali, Indonesia, Singapore, & Kuala Lumpur, Malaysia in February 2025. Eric is very patient and always willing to help.

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(5.0)
I’ve been working with Kyle Miller at Travel I’ve been working with Kyle Miller at Travel

I’ve been working with Kyle Miller at Travel Centre UK and I’m happy with the service. He responded quickly and did everything as requested. He has arranged a great holiday on paper, all booked and ready in no time. Although my trip is not until October 2025, I am very satisfied with the help I’ve gotten so far. Thanks a lot, Kyle miller! X x

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(5.0)
I recently had a great experience with Devin I recently had a great experience with Devin

I recently had a great experience with Devin when booking my tickets to India. Devin was very patient and nice, answering all my questions and addressing my needs. Their professionalism and friendly attitude made the whole process easy and pleasant. I strongly suggest Devin to anyone needing excellent customer service. Thanks a lot.

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(5.0)
Our travel agent Francis White responded Our travel agent Francis White responded

Our travel agent Francis White responded quickly to our calls. He provided us with 10 different travel dates and prices in less than 30 minutes, just as we asked. We are pleased with the service we received. Booking this vacation was quite smooth, and the all-inclusive package is a great way to travel.

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(5.0)
Drake Henderson and Travelcentre Drake Henderson and Travelcentre

Drake Henderson and Travelcentre really made our trip enjoyable. We went to Japan in April, and everything went smoothly! We're even planning another trip for October 2025. The staff was always kind, helpful, and very professional! Thanks a lot to everyone.

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(5.0)
Devin was really helpful in getting the travel plans sorted out. Devin was really helpful in getting the travel plans sorted out.

Devin was really helpful in getting the travel plans sorted out. It probably wasn't an easy job since everything had to be changed due to our date request. We're grateful for all the time he spent on it. He took me through all the plans and tour details.

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(5.0)
Good service from Devon and the team. Good service from Devon and the team.

Good service from Devon and the team. They were always ready to help, despite the time difference, and responded to all my inquiries... even those I hadn't thought of. I would suggest them for future travel plans and encourage others to try them as well.

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(5.0)
I'm happy we found Travel Center US. I'm happy we found Travel Center US.

I'm happy we found Travel Center US. My agent Eric Miles was great with our Europe trip. He did everything professionally and fast. He's my new travel guy now, always there when I need him. Thanks for everything. Can't wait for more trips!

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(5.0)
Since this is my first time visiting Iceland Since this is my first time visiting Iceland

Since this is my first time visiting Iceland, I chose Travel Centre US to assist me with the details. My agent, William, did a great job guiding me through all the steps. I can't wait for my trip next June! Thank you very much!

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(5.0)
I haven't traveled yet, but the booking I haven't traveled yet, but the booking

I haven't traveled yet, but the booking process with them was great. Eric Miles really helped us with all our needs and created a wonderful family trip package. We can’t wait to make another dream happen! Thanks a lot!!!

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(5.0)
I haven't traveled yet, but so far it's been A++ for customer service. I haven't traveled yet, but so far it's been A++ for customer service.

I haven't traveled yet, but so far it's been A++ for customer service. William has been very helpful and patient with my many questions. I will update my review after I travel, but I don't expect to change my opinion.

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(5.0)
I bombarded her with I bombarded her with

I bombarded her with questions, and she handled them like a champ – super patient. We tag-teamed to create a schedule that suits me, and she made sorting out the payment plan a breeze. Pumped for our upcoming trip!

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(5.0)
William's been great! William's been great!

William's been great! He's super helpful in arranging my trip to Iceland later this year. He's easy to reach and responds fast to any questions we have. He's truly made booking a tour simple and flexible. Thanks!

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(5.0)
I received excellent treatment I received excellent treatment

I received excellent treatment from the company, with a considerable amount of attention and kindness. Mr. Mario, in particular, demonstrated a high level of professionalism in his interactions with me.

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(5.0)
Working with William at Star Travel is always Working with William at Star Travel is always

Working with William at Star Travel is always a pleasant and professional experience. I’ve booked 3 trips with him and will keep coming back for more in the future. Thank you very much for everything!

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(5.0)
Nixon was very helpful, flexible Nixon was very helpful, flexible

Nixon was very helpful, flexible, fast with choices, and kept us updated. Came highly recomended and has shown why, so far in our experience. It’s been great working with Nixon and Travel Centre US!

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(5.0)
Collaborating with Travis Cooper Collaborating with Travis Cooper

Collaborating with Travis Cooper to plan our latest vacation was easy and he calmed my worries about any sudden adjustments we might have to make. Eager to work with Travel Center once more.

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(5.0)
Francis did a great job assisting me with every detail Francis did a great job assisting me with every detail

Francis did a great job assisting me with every detail of my bookings and itineraries. He was very helpful and made everything easy to understand. I’m really looking forward to this trip!

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(5.0)
The crew was really nice and pro. The crew was really nice and pro.

The crew was really nice and pro. Eric was super, really patient, and set up a wonderful anniversary trip for our 20 years together. Thanks a lot, we're really looking forward to it!

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(5.0)
Erick was really helpfull. Erick was really helpfull.

Erick was really helpfull. He was always on top. He kept in touch before, during and after the tour. It was the best tour ever! We enjoyed Japan. I highly suggest Travel Centre.

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