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Category:

Travel Agency

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

Travel Centre US is 98 out of 196 best companies in Travel Agency on RealReviews.io

Customer reviews

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Summary

Travel Centre US has a 4.7 - star rating from 61 reviews, indicating a high level of customer satisfaction!

  • 5 stars

    89%

    53 reviews

    53 reviews

  • 4 stars

    6%

    4 reviews

    4 reviews

  • 3 stars

    1%

    1 reviews

    1 reviews

  • 2 stars

    1%

    1 reviews

    1 reviews

  • 1 stars

    3%

    2 reviews

    2 reviews

  • A

    Adrienne

    1 reviews

    I haven't traveled yet, but so far it's been A++ for customer service.

    I haven't traveled yet, but so far it's been A++ for customer service. William has been very helpful and patient with my many questions. I will update my review after I travel, but I don't expect to change my opinion.

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  • C

    Charmaine

    1 reviews

    I bombarded her with

    I bombarded her with questions, and she handled them like a champ – super patient. We tag-teamed to create a schedule that suits me, and she made sorting out the payment plan a breeze. Pumped for our upcoming trip!

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  • R

    Rokita Sharpe

    1 reviews

    United States

    Affordable and smooth travels across 3 countries in one trip

    Affordable and smooth travels across 3 countries in one trip. Everything went just like I hoped! Customer service was good, and Devin Carter, I really appreciate your hard work and support before and after my trip.

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  • L

    Lara

    1 reviews

    William's been great!

    William's been great! He's super helpful in arranging my trip to Iceland later this year. He's easy to reach and responds fast to any questions we have. He's truly made booking a tour simple and flexible. Thanks!

    0 comments

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  • N

    Nun

    1 reviews

    I received excellent treatment

    I received excellent treatment from the company, with a considerable amount of attention and kindness. Mr. Mario, in particular, demonstrated a high level of professionalism in his interactions with me.

    0 comments

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  • L

    Lameel Halls

    1 reviews

    United States

    Working with William at Star Travel is always

    Working with William at Star Travel is always a pleasant and professional experience. I’ve booked 3 trips with him and will keep coming back for more in the future. Thank you very much for everything!

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  • A

    Anonymous

    1 reviews

    United States

    Nixon was very helpful, flexible

    Nixon was very helpful, flexible, fast with choices, and kept us updated. Came highly recomended and has shown why, so far in our experience. It’s been great working with Nixon and Travel Centre US!

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  • J

    Judy James

    1 reviews

    United States

    I have been working with Davian for a few weeks

    I have been working with Davian for a few weeks now and he has gone far beyond what I thought. Also, very happy with the help he gave. Will surely book again and also tell friends and family.

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  • S

    Shawn

    1 reviews

    Collaborating with Travis Cooper

    Collaborating with Travis Cooper to plan our latest vacation was easy and he calmed my worries about any sudden adjustments we might have to make. Eager to work with Travel Center once more.

    0 comments

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  • A

    Anonymous

    1 reviews

    Australia

    William assisted me in booking my flight from Perth to Colombo

    William assisted me in booking my flight from Perth to Colombo, offering the choice to reserve with a deposit and pay the rest in instalments. Smooth booking experience. I highly recommend!

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  • J

    Jo Frasco

    1 reviews

    Francis did a great job assisting me with every detail

    Francis did a great job assisting me with every detail of my bookings and itineraries. He was very helpful and made everything easy to understand. I’m really looking forward to this trip!

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  • L

    Latoshia Johnson

    1 reviews

    United States

    Eric M. is really detailed, helpful, fast

    Eric M. is really detailed, helpful, fast, caring and knows his stuff!! He has always been and will continue to be our main person for our trips!! His customer service is awesome too!

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  • E

    Edna

    1 reviews

    The crew was really nice and pro.

    The crew was really nice and pro. Eric was super, really patient, and set up a wonderful anniversary trip for our 20 years together. Thanks a lot, we're really looking forward to it!

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  • A

    Anonymous

    1 reviews

    Erick was really helpfull.

    Erick was really helpfull. He was always on top. He kept in touch before, during and after the tour. It was the best tour ever! We enjoyed Japan. I highly suggest Travel Centre.

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  • A

    Angela

    1 reviews

    I’m working with Drake

    I’m working with Drake…He goes above and beyond!!! He’s is very accommodating, detailed, thorough, informed, and patient!! It is an absolute pleasure to work with him!!

    0 comments

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  • S

    Smith

    1 reviews

    Willam Gray is super smart and quick.

    Willam Gray is super smart and quick. He has ideas and solutions for everything. The planning for our trip was in good hands with Willam.

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  • A

    Anonymous

    1 reviews

    United States

    William was really professional and clear when

    William was really professional and clear when going over the details of my trip. He truly helped calm my worries about the planning.

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  • R

    R.L. and Kay M

    1 reviews

    United States

    Had the same person from last year and he helped

    Had the same person from last year and he helped with our trips again, made things simple and got it all done. So thanks William☺️

    0 comments

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  • F

    Faye

    1 reviews

    We enjoyed the places

    We enjoyed the places that we visited.Your company is great and easy to communicate with specially where there is a problem..

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  • S

    Shenae

    1 reviews

    This is my first time using Travel Centre.

    This is my first time using Travel Centre. William is the agent and he made everything simple and his comunication is great!

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  • A

    Anonymous

    1 reviews

    The representative was very patient and

    The representative was very patient and described the package with good understanding, answering all the questions I asked.

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  • R

    Rose Bono

    1 reviews

    United States

    William did a great job helping us plan our vacation.

    William did a great job helping us plan our vacation. He was very kind and patient. Thanks a lot for all your support.

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  • L

    Lou Cutter

    1 reviews

    Devin be a good coordinator and so patient!

    Devin be a good coordinator and so patient! Communication about our trip to Iceland in October was great throughout.

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  • A

    Anonymous

    1 reviews

    Bianca Fox was very patients

    Bianca Fox was very patients and kind so spoken and went thru the hole thing step by step with such Grase.

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  • K

    Krysti P

    1 reviews

    Travel Centre US offers an extensive

    Travel Centre US offers an extensive array of options that can be a bit overwhelming. Fortunately, Travel Advisor Eric Miles provided invaluable assistance, guiding me through choices and making daily adjustments to suit my preferences. Despite their commendable service, it's disappointing that they don't provide travel insurance, leaving a potential gap in comprehensive vacation planning. I would have rated them higher if this essential aspect was included, as life's uncertainties warrant such considerations.

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  • G

    Gleydi

    1 reviews

    My encounter with booking a travel

    My encounter with booking a travel package to Asia through Nixon was great. He patiently addressed all my inquiries and provided additional helpful information. He readily accommodated my requests to alter flights and tours I wasn't comfortable with.

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  • A

    Anonymous

    1 reviews

    United States

    The agent William Gray was supportive and polite

    The agent William Gray was supportive and polite with answering all my questions and concerns. He walked me through each part of the process and was quick in giving me the required information/paperwork needed for my journey.

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  • I

    ISABEL

    1 reviews

    William Gray is really great at assisting

    William Gray is really great at assisting us with the booking information for our vacation next year. Thank you!!

    0 comments

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  • J

    Jarrett Cummins

    1 reviews

    The room size left much to be

    The room size left much to be desired, prompting an upgrade necessity. Additionally, disappointment ensued as one of my excursions faced cancellation, despite the subsequent refund. Yearning for the missed adventure added a touch of dissatisfaction to the overall experience.

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  • B

    Beth T

    1 reviews

    Having encountered negative feedback

    Having encountered negative feedback about the recently launched resort we had reservations for, my spouse and I opted to switch resorts. Despite several attempts to seek alternative options from our agent Roger, we eventually canceled and rebooked independently. While we had prepaid our flights months prior through Travel Centre, complications arose when asked to settle the balance. Roger's departure left us in a communication limbo, with unresolved issues persisting for over 3 weeks. The current team's sketchy communication and lack of follow-through, coupled with questionable practices like charging discrepancies based on fluctuating flight prices, paint a concerning picture of this company's reliability.

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Rating on other websites

  • Trustpilot

    4.9

Business information

Own this company?

Claim & Respond

Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers

Category:

Travel Agency

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

Travel Centre US is 98 out of 196 best companies in Travel Agency on RealReviews.io

About Travel Centre US

As the sibling of Travel Center UK, Travel Centre stands as a testament to the 36-year legacy of their parent company, Moresand, a highly esteemed UK travel agency. Collaborating with diverse international airlines, they offer impartial advice to enhance your journey. The brand specializes in high-quality travel products and meticulously planned getaways tailored to various budgets. Beyond this, Travel Centre takes pride in providing customers with coveted in-house discounts and exclusive promotions. With a commitment to connecting travelers from the USA to the global landscape, their ultimate goal is to facilitate seamless and enriching travel experiences worldwide.

Key Details:

  • Location: The company is headquartered in Jersey City, United States.
  • Founders: Travel Centre US is the sister company of Travel Center UK.
  • Foundation Date: The company was established in the year 2021.
  • Translation language
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