Travel Centre US

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I haven't traveled yet, but so far it's been A++ for customer service.

I haven't traveled yet, but so far it's been A++ for customer service. William has been very helpful and patient with my many questions. I will update my review after I travel, but I don't expect to change my opinion.

I bombarded her with

I bombarded her with questions, and she handled them like a champ – super patient. We tag-teamed to create a schedule that suits me, and she made sorting out the payment plan a breeze. Pumped for our upcoming trip!

Affordable and smooth travels across 3 countries in one trip

Affordable and smooth travels across 3 countries in one trip. Everything went just like I hoped! Customer service was good, and Devin Carter, I really appreciate your hard work and support before and after my trip.

William's been great!

William's been great! He's super helpful in arranging my trip to Iceland later this year. He's easy to reach and responds fast to any questions we have. He's truly made booking a tour simple and flexible. Thanks!

I received excellent treatment

I received excellent treatment from the company, with a considerable amount of attention and kindness. Mr. Mario, in particular, demonstrated a high level of professionalism in his interactions with me.

Working with William at Star Travel is always

Working with William at Star Travel is always a pleasant and professional experience. I’ve booked 3 trips with him and will keep coming back for more in the future. Thank you very much for everything!

Nixon was very helpful, flexible

Nixon was very helpful, flexible, fast with choices, and kept us updated. Came highly recomended and has shown why, so far in our experience. It’s been great working with Nixon and Travel Centre US!

I have been working with Davian for a few weeks

I have been working with Davian for a few weeks now and he has gone far beyond what I thought. Also, very happy with the help he gave. Will surely book again and also tell friends and family.

Collaborating with Travis Cooper

Collaborating with Travis Cooper to plan our latest vacation was easy and he calmed my worries about any sudden adjustments we might have to make. Eager to work with Travel Center once more.

William assisted me in booking my flight from Perth to Colombo

William assisted me in booking my flight from Perth to Colombo, offering the choice to reserve with a deposit and pay the rest in instalments. Smooth booking experience. I highly recommend!

Francis did a great job assisting me with every detail

Francis did a great job assisting me with every detail of my bookings and itineraries. He was very helpful and made everything easy to understand. I’m really looking forward to this trip!

Eric M. is really detailed, helpful, fast

Eric M. is really detailed, helpful, fast, caring and knows his stuff!! He has always been and will continue to be our main person for our trips!! His customer service is awesome too!

The crew was really nice and pro.

The crew was really nice and pro. Eric was super, really patient, and set up a wonderful anniversary trip for our 20 years together. Thanks a lot, we're really looking forward to it!

Erick was really helpfull.

Erick was really helpfull. He was always on top. He kept in touch before, during and after the tour. It was the best tour ever! We enjoyed Japan. I highly suggest Travel Centre.

I’m working with Drake

I’m working with Drake…He goes above and beyond!!! He’s is very accommodating, detailed, thorough, informed, and patient!! It is an absolute pleasure to work with him!!

Willam Gray is super smart and quick.

Willam Gray is super smart and quick. He has ideas and solutions for everything. The planning for our trip was in good hands with Willam.

William was really professional and clear when

William was really professional and clear when going over the details of my trip. He truly helped calm my worries about the planning.

Had the same person from last year and he helped

Had the same person from last year and he helped with our trips again, made things simple and got it all done. So thanks William☺️

We enjoyed the places

We enjoyed the places that we visited.Your company is great and easy to communicate with specially where there is a problem..

This is my first time using Travel Centre.

This is my first time using Travel Centre. William is the agent and he made everything simple and his comunication is great!

The representative was very patient and

The representative was very patient and described the package with good understanding, answering all the questions I asked.

William did a great job helping us plan our vacation.

William did a great job helping us plan our vacation. He was very kind and patient. Thanks a lot for all your support.

Devin be a good coordinator and so patient!

Devin be a good coordinator and so patient! Communication about our trip to Iceland in October was great throughout.

Bianca Fox was very patients

Bianca Fox was very patients and kind so spoken and went thru the hole thing step by step with such Grase.

Travel Centre US offers an extensive

Travel Centre US offers an extensive array of options that can be a bit overwhelming. Fortunately, Travel Advisor Eric Miles provided invaluable assistance, guiding me through choices and making daily adjustments to suit my preferences. Despite their commendable service, it's disappointing that they don't provide travel insurance, leaving a potential gap in comprehensive vacation planning. I would have rated them higher if this essential aspect was included, as life's uncertainties warrant such considerations.

My encounter with booking a travel

My encounter with booking a travel package to Asia through Nixon was great. He patiently addressed all my inquiries and provided additional helpful information. He readily accommodated my requests to alter flights and tours I wasn't comfortable with.

The agent William Gray was supportive and polite

The agent William Gray was supportive and polite with answering all my questions and concerns. He walked me through each part of the process and was quick in giving me the required information/paperwork needed for my journey.

William Gray is really great at assisting

William Gray is really great at assisting us with the booking information for our vacation next year. Thank you!!

The room size left much to be

The room size left much to be desired, prompting an upgrade necessity. Additionally, disappointment ensued as one of my excursions faced cancellation, despite the subsequent refund. Yearning for the missed adventure added a touch of dissatisfaction to the overall experience.

Having encountered negative feedback

Having encountered negative feedback about the recently launched resort we had reservations for, my spouse and I opted to switch resorts. Despite several attempts to seek alternative options from our agent Roger, we eventually canceled and rebooked independently. While we had prepaid our flights months prior through Travel Centre, complications arose when asked to settle the balance. Roger's departure left us in a communication limbo, with unresolved issues persisting for over 3 weeks. The current team's sketchy communication and lack of follow-through, coupled with questionable practices like charging discrepancies based on fluctuating flight prices, paint a concerning picture of this company's reliability.