Reviews Summary

ExpertoSenvuelo.com has a 4.5 - star rating from 39 reviews, indicating a high level of customer satisfaction!

5 stars
31 reviews
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3 reviews
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3 reviews
Rating (1.0)

About company

Dedicated to creating cherished memories, this company serves a diverse clientele with an emphasis on delivering the best perspectives at an exceptional cost. With an extensive network and global experience, their mission is driven by the desires of clients, propelling them to explore the farthest reaches of the globe. Transforming fantasies into enduring realities, they advocate for annual travel within desired budgets to dream destinations. Constantly providing travel updates, deals, and information, their team of experts offers 24x7 assistance at the lowest charges, ensuring seamless guidance and support for all passengers and customers.

Key Details:                                                                  

  • Location: The company is headquartered in New York, United States.
  • Founders: -
  • Foundation Date: The company was established in the year 2021.

Customer reviews

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avatar
(1.0)
EXTREMELY DISAPPOINTING! My encounter

EXTREMELY DISAPPOINTING! My encounter with this company was dreadful. Initially, I booked online at a reasonable rate, only to receive a call stating the price was unattainable. They coerced me into more expensive options, falsely claiming it included a trolley. Ended up shelling out $105 extra. Avoid at all costs! Do not fall for Camilo Lopez's deceitful tactics. Explore alternatives with reputable agencies for a hassle-free experience.

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(3.0)
We received helpful support from Alex Green

We received helpful support from Alex Green, who managed our case. He was always eager to assist and gave us several choices; he was friendly and understanding. 5 stars to Alex. The downside: we bought 9 tickets from the site after comparing prices (it seemed the best choice). After completing the purchase (and the credit card charge), we got a call saying 9 tickets were too many, and the airline only had 7 seats at that fare. We had to upgrade 2 seats to business class, which raised the total cost a lot. We were given other flight options with no refund possibility. Ultimately, we had to change our flight plans and pay nearly USD 900 more; it was either lose the entire amount (2787 USD) or adjust our plans and pay 30% more than initially. We felt quite deceived.

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(5.0)
Exceptional Assistance from Daniel

My experience was excellent, thanks to the outstanding support from Daniel, a well-mannered sales representative. After booking my ticket online, Daniel went above and beyond by providing thorough guidance and ensuring I understood each step of the process. He addressed all my queries with patience and expertise. His dedication and assistance made the entire experience seamless and reassuring. Kudos to Daniel for his exceptional service, turning what could be a complex process into a clear and enjoyable journey. Highly recommended!

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(1.0)
My experience with this company has been

My experience with this company has been incredibly disappointing. I purchased a ticket for a Houston to Honduras flight, only to have it canceled without any communication. Despite the cancellation occurring in October 2023, they have yet to refund my money, and their customer service is nonexistent – no response to phone calls. The lack of transparency and apparent disregard for customer concerns lead me to question the legitimacy of this company.

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(5.0)
Personalized Service in Native Language

Rovman's service stood out as he initiated contact in my native language, enhancing the overall experience. While initial contact in English could be beneficial for some, Rovman's understanding of diverse linguistic preferences created a personalized and helpful interaction. His ability to communicate in my native language made the conversation more comfortable and effective. Truly appreciated his thoughtful approach.

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(5.0)
I found the airlines' incessant additional

I found the airlines' incessant additional charges for bags, seats, food, and even printed boarding passes frustrating. However, my perspective changed when I discovered expertosenvuelos.com. The prompt response via WhatsApp chat, especially from associate Liam Castillo, instilled confidence with an unexpected offer that caught my attention. This alternative eased my previous grievances with airline billing practices.

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(5.0)
My opinion about the company

My opinion about the company My experience with Javier was super incredible, very professional, very attentive to everything and very patient. He gave me excellent service. If I could have another rating I would give it 100 out of 100 because Javier has very good customer service. I will continue buying my flights here, the best ones

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(5.0)
After assessing the feedback

After assessing the feedback on trustpilot.com for expertosenavuelo.com, it appears that customers have encountered challenges with the company's services. Issues such as communication problems, delays, and difficulties in obtaining refunds have been highlighted. It is advisable for potential customers to carefully consider these experiences before

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(5.0)
Good day. Appreciation for the commendable

Good day. Appreciation for the commendable service extended by Mr. Octavio in handling our flight-related concerns. His attentiveness was noteworthy, and we were pleased with the assistance provided. Looking forward to engaging his services again for future flight bookings.

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(1.0)
Scam

This website is a scam. They offer you a “base” fare and then try to add additional charges. The price advertised is not the price that you will pay! According to them, the price advertised is what you pay to reserve the flight. Ridiculous!!!

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(5.0)
Highly recomend.

Highly recomend. I got a last minute flite ticket with them n they offered exactly wat I need it. The agent Raul Sánchez kept a good comunication at all times, he was effective n speaks a good Spanish. I wil use them again in the future.

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(5.0)
I'm really pleased with the

I'm really pleased with the service provided by Elena. She helped me a lot and gave me all the information I needed on time. She mentioned all the details and also gave me alternative options which were very helpful. Thank you, Elena.

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(5.0)
I had a fine time since after I booked

I had a fine time since after I booked online and couldn’t continue, I contacted the agency and messaged with Lucia Sanchez. That agent stayed online with me, helped, and booked a new flight for me. I felt pleased. Cheers

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(5.0)
THE SERVICE WAS GREAT, WHERE THE ADVISOR

THE SERVICE WAS GREAT, WHERE THE ADVISOR ANTONIO LOPEZ GAVE ME A FANTASTIC SUPPORT AND CONSTANT FOLLOW-UP FOR THE PURCHASE OF MY TICKETS, I WOULD ALWAYS RECOMMEND THIS SITE BECAUSE THEY PROVIDE A GREAT CUSTOMER HELPPING.

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(5.0)
Initially, I found it a bit perplexing

Initially, I found it a bit perplexing, but eventually, everything smoothed out. All functions are in order, and I can suggest it as a satisfactory agency with commendable services.

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(5.0)
I've been quite impressd with the company's

I've been quite impressd with the company's efficiency and effort to help. They did their bst to accommodate me and fix my concerns. They're the best travel agent I've come across.

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(5.0)
I think Marco Hernandez is a great sales rep.

I think Marco Hernandez is a great sales rep. He was really patient and nice during our talk. His explanations were on time and easy to understand. I'd tell my friends about him.

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(3.0)
Buying the ticket had too many steps.

Buying the ticket had too many steps. Taxes weren't in the prices they advertised. Once you pay, you can't cancel if taxes come up. Antonio Lopez gave good service, though.

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(5.0)
The assistance we received from Daniel Fernandez

The assistance we received from Daniel Fernandez was detailed and cleared up all our questions. He is a highly competent professional, and I strongly endorse his services.

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(5.0)
Pedro Mendoza

Excelente servicio. Muy buena atención altamente recome dado. Muy buen seguimiento.Excelente servicio. Muy buena atención altamente recome dado. Muy buen seguimiento.

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(5.0)
Mrs. Elisa Garcia was very nice and helpful.

Mrs. Elisa Garcia was very nice and helpful. She was patient and friendly as she guided us through buying our flight tickets. She also helped us find the best deal.

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(5.0)
They really assisted me a lot in booking a flight.

They really assisted me a lot in booking a flight. They are very efficient, patient and guide you all the way. Octavio helped me and sorted everything. :) Thanks

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(5.0)
Service is very good and a special thanks to Ray

Service is very good and a special thanks to Ray Romero for his help and his patiance. He is really the person you should ask for the service that you want 👌

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(4.0)
The agent Rico Martinez was really friendly

The agent Rico Martinez was really friendly and the service was good. He guided me step by step through the entire process of buying my ticket.

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(4.0)
The staff is really nice

The staff is really nice and they make sure your trip goes smoothly. Especially Reynaldo López, the agent, he answered all my questions.

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(5.0)
Great srvices, I am quite happy with Blanca Torres

Great srvices, I am quite happy with Blanca Torres, she provided me with good care, simple transaction. I will shop again in the future.

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(5.0)
Rio López was very nice and helpful.

Rio López was very nice and helpful. He answered all my questions and doubts. His service was excellent and he communicated pleasantly.

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(5.0)
I was well taken care of by Noe Divit and Sara.

I was well taken care of by Noe Divit and Sara. It took a bit more time than I thought. In the end, everything turned out fine.

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(5.0)
The service provided by Mr. Antônio

The service provided by Mr. Antônio Lopes was excelent. He helped me with all the dificulties I had. The price was very good.

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(5.0)
Thanks Arturo Diego for his help with my booking.

Thanks Arturo Diego for his help with my booking. He was always attentive and eager to address my questions. Good service!

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