Reviews Summary

ExpertoSenvuelo.com has a 4.5 - star rating from 32 reviews, indicating a high level of customer satisfaction!

5 stars
26 Reviews
4 stars
1 review
3 stars
2 Reviews
2 stars
0 Reviews
1 stars
3 Reviews
Rating (1.0)

About company

Dedicated to creating cherished memories, this company serves a diverse clientele with an emphasis on delivering the best perspectives at an exceptional cost. With an extensive network and global experience, their mission is driven by the desires of clients, propelling them to explore the farthest reaches of the globe. Transforming fantasies into enduring realities, they advocate for annual travel within desired budgets to dream destinations. Constantly providing travel updates, deals, and information, their team of experts offers 24x7 assistance at the lowest charges, ensuring seamless guidance and support for all passengers and customers.

Key Details:                                                                  

  • Location: The company is headquartered in New York, United States.
  • Founders: -
  • Foundation Date: The company was established in the year 2021.

Customer reviews

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(3.0)
We received helpful support from Alex Green
by Diego

We received helpful support from Alex Green, who managed our case. He was always eager to assist and gave us several choices; he was friendly and understanding. 5 stars to Alex. The downside: we bought 9 tickets from the site after comparing prices (it seemed the best choice). After completing the purchase (and the credit card charge), we got a call saying 9 tickets were too many, and the airline only had 7 seats at that fare. We had to upgrade 2 seats to business class, which raised the total cost a lot. We were given other flight options with no refund possibility. Ultimately, we had to change our flight plans and pay nearly USD 900 more; it was either lose the entire amount (2787 USD) or adjust our plans and pay 30% more than initially. We felt quite deceived.

(5.0)
Exceptional Assistance from Daniel
by Gail Gonzales-Solomon

My experience was excellent, thanks to the outstanding support from Daniel, a well-mannered sales representative. After booking my ticket online, Daniel went above and beyond by providing thorough guidance and ensuring I understood each step of the process. He addressed all my queries with patience and expertise. His dedication and assistance made the entire experience seamless and reassuring. Kudos to Daniel for his exceptional service, turning what could be a complex process into a clear and enjoyable journey. Highly recommended!

(1.0)
My experience with this company has been
by Deysi Henkel

My experience with this company has been incredibly disappointing. I purchased a ticket for a Houston to Honduras flight, only to have it canceled without any communication. Despite the cancellation occurring in October 2023, they have yet to refund my money, and their customer service is nonexistent – no response to phone calls. The lack of transparency and apparent disregard for customer concerns lead me to question the legitimacy of this company.

(1.0)
EXTREMELY DISAPPOINTING! My encounter
by Pedro Rivera

EXTREMELY DISAPPOINTING! My encounter with this company was dreadful. Initially, I booked online at a reasonable rate, only to receive a call stating the price was unattainable. They coerced me into more expensive options, falsely claiming it included a trolley. Ended up shelling out $105 extra. Avoid at all costs! Do not fall for Camilo Lopez's deceitful tactics. Explore alternatives with reputable agencies for a hassle-free experience.

(5.0)
I found the airlines' incessant additional
by JHON

I found the airlines' incessant additional charges for bags, seats, food, and even printed boarding passes frustrating. However, my perspective changed when I discovered expertosenvuelos.com. The prompt response via WhatsApp chat, especially from associate Liam Castillo, instilled confidence with an unexpected offer that caught my attention. This alternative eased my previous grievances with airline billing practices.

(5.0)
Personalized Service in Native Language
by Eduardo Nascimento Vidal

Rovman's service stood out as he initiated contact in my native language, enhancing the overall experience. While initial contact in English could be beneficial for some, Rovman's understanding of diverse linguistic preferences created a personalized and helpful interaction. His ability to communicate in my native language made the conversation more comfortable and effective. Truly appreciated his thoughtful approach.

(5.0)
My opinion about the company
by Ana

My opinion about the company My experience with Javier was super incredible, very professional, very attentive to everything and very patient. He gave me excellent service. If I could have another rating I would give it 100 out of 100 because Javier has very good customer service. I will continue buying my flights here, the best ones

(5.0)
After assessing the feedback
by Alba

After assessing the feedback on trustpilot.com for expertosenavuelo.com, it appears that customers have encountered challenges with the company's services. Issues such as communication problems, delays, and difficulties in obtaining refunds have been highlighted. It is advisable for potential customers to carefully consider these experiences before

(5.0)
Good day. Appreciation for the commendable
by Anonymous

Good day. Appreciation for the commendable service extended by Mr. Octavio in handling our flight-related concerns. His attentiveness was noteworthy, and we were pleased with the assistance provided. Looking forward to engaging his services again for future flight bookings.

(1.0)
Scam
by Anonymous

This website is a scam. They offer you a “base” fare and then try to add additional charges. The price advertised is not the price that you will pay! According to them, the price advertised is what you pay to reserve the flight. Ridiculous!!!

(5.0)
Highly recomend.
by Fabie

Highly recomend. I got a last minute flite ticket with them n they offered exactly wat I need it. The agent Raul Sánchez kept a good comunication at all times, he was effective n speaks a good Spanish. I wil use them again in the future.

(5.0)
I'm really pleased with the
by Bassam

I'm really pleased with the service provided by Elena. She helped me a lot and gave me all the information I needed on time. She mentioned all the details and also gave me alternative options which were very helpful. Thank you, Elena.

(5.0)
I had a fine time since after I booked
by Mark

I had a fine time since after I booked online and couldn’t continue, I contacted the agency and messaged with Lucia Sanchez. That agent stayed online with me, helped, and booked a new flight for me. I felt pleased. Cheers

(5.0)
Initially, I found it a bit perplexing
by Anonymous

Initially, I found it a bit perplexing, but eventually, everything smoothed out. All functions are in order, and I can suggest it as a satisfactory agency with commendable services.

(5.0)
I've been quite impressd with the company's
by Ana

I've been quite impressd with the company's efficiency and effort to help. They did their bst to accommodate me and fix my concerns. They're the best travel agent I've come across.

(5.0)
I think Marco Hernandez is a great sales rep.
by Suetann

I think Marco Hernandez is a great sales rep. He was really patient and nice during our talk. His explanations were on time and easy to understand. I'd tell my friends about him.

(3.0)
Buying the ticket had too many steps.
by Guillermo

Buying the ticket had too many steps. Taxes weren't in the prices they advertised. Once you pay, you can't cancel if taxes come up. Antonio Lopez gave good service, though.

(5.0)
Pedro Mendoza
by Luis

Excelente servicio. Muy buena atención altamente recome dado. Muy buen seguimiento.Excelente servicio. Muy buena atención altamente recome dado. Muy buen seguimiento.

(5.0)
Mrs. Elisa Garcia was very nice and helpful.
by Edward

Mrs. Elisa Garcia was very nice and helpful. She was patient and friendly as she guided us through buying our flight tickets. She also helped us find the best deal.

(5.0)
They really assisted me a lot in booking a flight.
by Mayra B

They really assisted me a lot in booking a flight. They are very efficient, patient and guide you all the way. Octavio helped me and sorted everything. :) Thanks

(4.0)
The staff is really nice
by William B

The staff is really nice and they make sure your trip goes smoothly. Especially Reynaldo López, the agent, he answered all my questions.

(5.0)
Great srvices, I am quite happy with Blanca Torres
by Mario

Great srvices, I am quite happy with Blanca Torres, she provided me with good care, simple transaction. I will shop again in the future.

(5.0)
Rio López was very nice and helpful.
by Anonymous

Rio López was very nice and helpful. He answered all my questions and doubts. His service was excellent and he communicated pleasantly.

(5.0)
I was well taken care of by Noe Divit and Sara.
by Irela

I was well taken care of by Noe Divit and Sara. It took a bit more time than I thought. In the end, everything turned out fine.

(5.0)
The service provided by Mr. Antônio
by Anonymous

The service provided by Mr. Antônio Lopes was excelent. He helped me with all the dificulties I had. The price was very good.

(5.0)
Mrs. Elena Martinez was great, she didn’t
by Nancy

Mrs. Elena Martinez was great, she didn’t give up on us which I really liked. Her customer service skills were fantastic.

(5.0)
Thiago Sanchez
by Marcelo

Muy buena atención y amabilidad . Buena experiencia. Muy agradecido por su dedicación. Voy a contratar nuevamente

(5.0)
The Service is great
by Anonymous

The Service is great. Elisa was very patient and efficient. Thank you! I will definitely use your services again.

(5.0)
Dennys
by Angel

They have provided me with good service regarding my flight and have been attentive to notify me of all referrals.

(5.0)
Best service for travel
by Robert

Good service by the agent She was quick to respond and provide me with the best option available at the time.

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