Reviews Summary

TravoPort.com has a 2.9 - star rating from 67 reviews, indicating a low level of customer satisfaction!

5 stars
26 reviews
4 stars
6 reviews
3 stars
1 review
2 stars
0 reviews
1 stars
34 reviews
Rating (1.0)

About company

Travoport stands out as a reputable travel website renowned for providing affordable airline tickets. Offering an extensive range of appealing flight ticket options, Travoport's platform empowers users to easily select low-cost travel options for both domestic and international trips. Leveraging digital connections with numerous websites, including Faredomain.com, Travoport ensures a seamless process to check and present clients with cost-effective travel solutions. With a commitment to delivering excellent service, Travoport has become a trusted resource for travelers seeking budget-friendly and convenient flight options. The platform's strategic partnerships enhance the overall travel planning experience for its diverse clientele.

Key Details:                                                                  

  • Location: The company is headquartered in Miami, Florida, United States.
  • Founders: -
  • Foundation Date: The company was established in the year 2023.

Customer reviews

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(3.0)
Caught off guard and left in the lurch!

Caught off guard and left in the lurch! Picture this: I had an early morning booking for June 27, 2024, only to receive a call saying my $198 ticket would now cost $269. No honor, no consideration. Thankfully, Mr. Clay stepped in, but the damage was done. Booking through this site again? Not a chance.

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(5.0)
Meet Cody, the flight booking wizard who turned our travel woes into smooth sailing!

Meet Cody, the flight booking wizard who turned our travel woes into smooth sailing! From start to finish, he's a superstar. Need a deal? He's got you covered with the best in town. His attention to detail? Impeccable. You won't believe how stress-free booking can be until you've experienced Cody's magic firsthand. Don't settle for less—next time you fly, make sure Cody's on your side. Your hassle-free travel awaits!

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(5.0)
Looking for hassle-free travel planning?

Looking for hassle-free travel planning? Look no further. Travoport.com blew me away with their user-friendly website and top-notch customer service. Their agents know their stuff—they found me incredible deals on flights and hotels, saving me a small fortune. Thanks to Travoport.com, my trip was not just good, but unforgettable. If you're planning your next adventure, trust me, Travoport.com is the way to go. Don't miss out on the best deals and seamless booking experience!

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(1.0)
Beware: Travoport-A Nightmare of Deceptive Practices

In the vast sea of travel agencies, Travelport emerges as a dark, deceptive vortex, luring unsuspecting travelers into a web of deceit. My recent experience with them was nothing short of a nightmare, a cautionary tale for anyone considering their services.Their website boasts tantalizingly low prices, a siren song that beckons travelers towards their downfall. After purchasing what seemed like a reasonable ticket, the true colors of Travoport began to unravel. Almost immediately, I received a call pressuring me to upgrade my ticket, claiming that basic amenities like luggage were now luxuries reserved for those willing to shell out additional cash.Refusing their extortionate demands, I found myself plunged into a Kafkaesque ordeal. Suddenly, my ticket was relegated to standby status, a ploy to extract even more money from me. When I dared to question their tactics and requested to speak with a manager, the charade continued, with false claims of ticket unavailability and exorbitant price hikes.Only through the intervention of a friend within American Airlines did Travoport begrudgingly relent, begrudgingly admitting their deceitful game. It was abundantly clear: they had no intention of honoring their advertised prices, opting instead to manipulate and coerce customers into paying more.If you value your sanity and wish to spare yourself the agony of dealing with Travoport's Machiavellian schemes, heed my warning: steer clear. Choose any other travel agency for peace of mind and a hassle-free journey. Travoport deserves nothing more than a solitary star, a dismal reflection of their shameful practices.

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(1.0)
SCAM SCAM SCAM

I left a 1 star because 0 stars is not available. DO NOT PURCHASE FROM THIS SITE. SCAM SCAM SCAM! They bait and switch tickets, make you add services and then tell you that it was clearly marked when in fact it is not! I spoke with Luisa Rodriguez, Cody M and another gentleman who all refused to refund my money after I declined the add ons not mentioned when booking. I was extremely frustrated with their lack of customer service (specifically Luisa) and their inability to refund my money after literally only 2 hours from purchase. Additionally, the Consumer Act and FCC act prohibits businesses like this from keeping your money. Please look into the Travo Port Scam online. Visit and file a claim with the BBB. Their practices are criminal. Do not feel like you are hopeless and thieves just get away with your money. Also look at your banking statements for numbers to carriers and speak with them regarding this business and how they can help. Don’t think the airlines won’t help. They will. https://www.bbb.org/us/fl/miami/profile/online-travel-agency/travo-port-llc-0633-92031482/complaints

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(1.0)
Travoport Fraud: overcharge and change date of travel

I booked a flight and about an hour later received a phone call. I was told there were restrictions such that I could bring nothing with me on the plane, not a purse, nothing, no carry on. If I wanted to bring something on plane cost went from 282 to over 535. Then the agent said flight on date I wanted not available and change date 4 days earlier. The agent Charlie, told me credit card had already been charged and all I could do was accept. While still on phone with Charlie I called my credit card company on skype. Took a while to get someone from credit card company who could deal with this. I put the phone down and talked with credit card company. Apparently Travoport charged my card 4 times $282. Had to cancel my card and now dispute is with the fraud department. I received an email from Charlie Williams. The email stated "Please review the flight details below, for the passengers mentioned below, to confirm the accuracy thereof. By responding to this email, you knowingly and voluntarily authorize us to charge your MASTER CARD ending in XXXXXXX0000 for Amount USD 535.18. I did not respond to email with changed flight date and almost twice the original cost. I did not respond to the email so I did not authorize the payment. Yet there are four charges of $282 on my card.

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(1.0)
Awful experience

I was looking for a ticket from Newark NJ to Jacksonville Fl. I found some tickets ranging from 240$ to much higher. The TravoPort offered a ticket United Airlines 158.00$. that sound very good and I bought it. I received an email but stated you don’t have a ticket and … they called me many times and after threatening that you lose your 158.00$ if you don’t purchase a ticket from us. Finally, they sold me a ticket for 415.68$.

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(1.0)
Good for nothing

TOTAL SCAM COMPANY, LIARS TAKES YOUR CREDIT CARD INFO. MAKES UNAUTHORIZED TRANSACTIONS. POOR CUSTOMER CARE AGENT. THEY SHUD BE PUNISHED BY US GOVT

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(1.0)
TOTAL SCAM!!

TOTAL SCAM!! They use the bait and switch scam on pricing!! You book at the price shown on their site, you get an email saying that you'll get another email once it's confirmed/paid and tickets issued. They call later and say that the tickets are heavily restricted - no online check-in no carry-on, and you have to check-in for the connecting flight (this was bizarre). I was surprised anyone called, until I realized they were calling to get more money from me. I told them I saw none of those restrictions when I booked. Of course they say it's there and I just missed it. BUT......all this could be fixed for $1000 US more though!! Lol. I was also told repeatedly that I couldn't cancel despite the fact that the second email wasn't sent to confirm the tickets. I called my credit card company and told them about the attempted fraud and to not process any charges from them. I also cancelled that card. These people are pathetic. Save yourselves the money and hassle and stay far far away from travoport.com I'd bet that all the positive reviews I've read are in on the scam. Buyer beware!!

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(1.0)
biggest deceiving scammers in travel business/ DON'T BOOK WITH THESES SCAMMERS

I bought an overseas ticket for an amount of $788.35. I called them right away before my card was charged to find out about the luggage and I was told we'll call get back to you within 10 minutes, 6 hours later I get a call back telling me about restrictions after my card was charged. No cancellation within 24 hours, no refund no...and the One that really get me is when I was told zero baggage and can't pay for one even if I want to, I can only board with my passport in my hand, then they offered me a different trip for $ 1200 with a carry on. they don't deserve! 1 star that I give them and I DON'T RECOMMEND TRAVO PORT!!!!

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(1.0)
DISHONEST

Dishonesty is the key word when describing this unscrupulous company. Assurances made by TRAVOPORT employees will be forgotten as soon as your payment is received and secured. When attempting to speak with an employee, a supervisor to rectify a problem or grievance, count on one thing - DEFLECTION. You will have little recourse, other than attempting to warn other consumers to "Stand Clear."

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(1.0)
READ THE FINE PRINT!!! Total Scam!

Thought I was getting a good deal. Received a phone call to ask additional details.Turns out I couldn't bring a carryon or luggage for the flight. If I wanted to bring luggage need to upgrade which brings up the ticket price. NO WONDER THEY CALLED TO ASK ADDITIONAL INFORMATION. Cheaper to get through legitimate website. DO NOT USE THIS WEBSITE TO BOOK YOU FLIGHT!!! TOTAL SCAMMERS!!!

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(1.0)
Worst Agency Ever

DO NOT, do not ever book a flight through this company. They bait and switch, they hide all kinds of stuff in small print, AND I tried to cancel and the actually refused to cancel my flight so I could rebook with different flight times. Never use this crappy company!

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(1.0)
Super scam

Booked a flight for $x, the next morning got 4 calls from them saying there were no seats available left on the flights and upgrade, or change date required. Triple price. Airline sorted it out.

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(1.0)
These scammers should be in jail

Manipulating people during travel time should not only never be allowed but it should be punishable too. They appear to be selling tickets at reasonable prices. However, as soon as they charge your credit card and have the number, you get a call to contact them to follow up on the ticket! Sure, you end up calling and leaving messages multiple times as no one expects the severity of the scam from a website with a phone number on it. All the negative reviews on this site are correct. 1. They tell you the ticket will be issued 24 hrs before your travel and it is not guaranteed. You will be in standby mode. The airline may have to put you on another flight! They offer a secured ticket for additional payment, which makes the ticket more expensive than buying a regular ticket from the airline! 2. No carry on and no personal items allowed! Pay more to get it! 3. Your money is not refundable. 4. You may get cussed out if you try to ask them to do the right thing! I had to call my credit card company, cancel my card and get a new one. That is more than a week of delay at a stressful time just before travel. Please expose those crooks everywhere you can. They use Bazar manipulation and deceptions to lure people into expensive purchases and an unpleasant experience at a stressful time before travel.

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(1.0)
BIGGEST SCAM

If I could give zero stars I would. I had so many issues using this that it’s basically ruined my trip. I will never never use this site again and I’m scared to use any other similar site. They charged me an extra charge after purchasing my flights because apparently, the seats I booked were not available anymore. Not my problem right? Well apparently I have to pay for their problem which is also apparently an “upgrade”. This upgrade doesn’t include any bags, I still have to purchase any bags I want and I don’t get anything extra. So how is this an upgrade that I’m forced to pay for? I have absolutely no idea and after being on the phone with them for over 2 hours they could not seem to give me an answer. Please do not use Travoport it is the biggest scam ever. I now need to adjust my flights and I can’t do anything. They wouldn’t let me cancel it after I had to pay twice as much extra and I’m just so frustrated and disappointed my whole trip is ruined. Please if you want to have a nice enjoyable trip do NOT use this.

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(1.0)
scammers

my ticket was relegated to standby status, a ploy to extract even more money from me. When I dared to question their tactics and requested to speak with a manager, the charade continued, with false claims of ticket unavailability and exorbitant price hikes.Only through the intervention of a friend within American Airlines did Travoport begrudgingly relent, begrudgingly admitting their deceitful game. It was abundantly clear: they had no intention of honoring their advertised prices, opting instead to manipulate and coerce customers into paying more.If you value your sanity and wish to spare yourself the agony of dealing with Travoport's Machiavellian schemes, heed my warning: steer clear. Choose any other travel agency for peace of mind and a hassle-free journey. Travoport deserves nothing more than a solitary star, a dismal reflection of their shameful practices.

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(1.0)
Warning: Beware of Bait and Switch Tactics

This company employs a concerning bait-and-switch strategy, luring customers with a low-priced flight reservation only to later claim it's a promotional rate with luggage restrictions. Suspecting foul play, I contacted United Airlines, who confirmed no such booked flights or reservations. This orchestrated deception is evidently well-rehearsed, leaving me without a valid reservation and deeply skeptical of their legitimacy. The bait-and-switch tactic, coupled with false claims of promotional prices, indicates a lack of transparency and reliability. I strongly caution others against using this company to avoid falling victim to deceptive practices. It's imperative to exercise due diligence and verify information independently to prevent potential scams and frustrations.

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(1.0)
I booked a flight with this company

I booked a flight with this company due to the enticing low prices. However, my initial optimism quickly faded. The email confirmation indicated it was a reservation, not the actual ticket, a detail I overlooked. Within 24 hours, a customer service representative informed me that the airline might reject the fare, and I wouldn't receive a refund as per their terms. Now, I'm forced to pay nearly double for a regular ticket, regretting not finding it independently. Despite expressing my concerns about fairness, the rep insisted it was the airline's policy, not theirs. After unsuccessful attempts to upsell, they claimed to contact the airline for approval, only to later confirm rejection, leaving me with no refund option. A significant disappointment.

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(1.0)
Travoport is a scam site--do not do business with them

I bought a ticket at great price, and a few hours later I got a call saying that with my ticket I couldn't bring anything on, not even a purse, and I had to be at the counter at 2:30 in the morning for a 5:30 flight. There were other restrictions. It was a complete bait and switch. They wanted to a fee that was several hundred dollars more than just booking direct with the airline to upgrade my ticket to regular economy. THIS "TRAVEL AGENT" IS A COMPLETE SCAM. DO NOT DO BUSINESS WITH THEM. If you do, don't be fooled. There is no ticket. You can stop the credit card payments. They say you can't, but that is just more deception.

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(1.0)
New way to scam

www. travoport.com New way to scam Scam Beware of new Scam Don’t waste your time and money www. travoport.com They will book you first Then tell you, you should buy another One. I asked them why, you already conform my booking with west jet. They respond was ‘because you’re bought ticket cheep you should change it To the higher price. I bought it $84US now asking $202 US. So You are paying on line and They have all your information, Which is your credit card. Check your credit card statement. Your reservation with Travoport, Booking reference No: 24201 don't trust this web site.

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(1.0)
CAUTION! Travoport is a dubious

CAUTION! Travoport is a dubious company with deceptive practices. They lure customers with enticingly low plane ticket prices, only to demand additional payments under false pretenses. They claim your initially advertised ticket is unavailable at the promised rate or lacks baggage inclusion, coercing you to pay more. Verified with airlines, Travoport is untrustworthy and operates independently. Their website reflects poor grammar, broken links, and suspicious signs of a hastily assembled facade. Avoid falling victim to Travoport's scam and alert your peers to steer clear of this questionable operation.

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(1.0)
This CRAPHOLE company with THIEVES !!!!!!!!!!

This CRAPHOLE company can just shut down COMPLETELY ! Bait and switch and THEFT ! If you're going to use a third party company, be wise and use one that is trustable like PRICELINE, HOTWIRE so forth. They repeat the same thing over and over and over and over and over and over AGAIN ! Unfortunately, I HAVE TO give a one star to leave a review for a company that cheats, lies and steals. Shouldn't get ANY stars. FRAUD THEFT and THIEVES !

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(1.0)
I reserved a round trip with Travoport

I reserved a round trip with Travoport, received an email stating the booking was underway. However, frustration set in when, after two days of silence, I discovered only one leg was confirmed, and the other was on standby. Despite my request to cancel, Travoport insisted on an upsell, displaying what I perceive as deceptive practices. My experience prompts a strong caution against choosing this company for travel arrangements.

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(1.0)
I booked flights with this

I booked flights with this company, got a confirmation, but then got an email the next day saying my reservation was on hold. When I called back, they said no baggage was allowed, not even a backpack, which seemed against airline rules. I disagreed, and the representative insisted I agreed to no bags. He pushed for a baggage upgrade fee, and when I declined, he became unpleasant. Seems like a scam. Better to avoid.

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(5.0)
Ms. Gloria Morris significantly enhanced

Ms. Gloria Morris significantly enhanced my experience with her outstanding efficiency and clear explanations. Her unhurried approach and commitment to ensuring my comprehension were noteworthy. Her pleasant demeanor and patient attitude make her a valuable asset to the company. I am genuinely satisfied with Ms. Morris's assistance, and she deserves top-notch recognition for her A1 performance.

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(1.0)
YIKES

Don't book through TravoPort. They'll try to upsell you by saying the promotional tickets you booked (that they never sent confirmation of) have you on standby, claim they can't refund you, etc. The upgrades they were trying to sell me made the tickets the same price as booking through an airline directly. Not worth the money, energy and time I spent on the phone with them.

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(1.0)
NEVER use them, CON ARTISTS!

CROOKS! LIARS! NEVER use them. They hook you with a good deal on flight ticket with out the fine print, then they call you and charge you more, no refunds either. They state they will give you credit that is only good for 6 months, when you look at other flight itinerary they charge three times more than if you went directly to the airline themself. Lesson learned.

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(5.0)
Antony Parker was real helpful n' carin'

Antony Parker was real helpful n' carin'. He made an excepshun for me in refundin' my ticket cost cuz of unforseen circumstances. Once I told him my reason for needin' to cancel, he worked diligintly n' kept a positive attitude. His kind words were right on time. He was consolin'. I'm very thankful for his exceptional professionality and customer service.

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(5.0)
Blair Martin was very helpful and kind

Blair Martin was very helpful and kind. He said he would assist me by providing my boarding pass 24 hours prior to my trip. I am grateful for his assistance. He was the only person at Travoport that helped in any way after being on phone with 3 different persons for over 2 hrs. I believe Travoport is a SCAM. Would not recommend to anyone.

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