Thriveworks.com

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5 reviews

1.2

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Health & Medical

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Thriveworks.com is 486 out of 513 best companies in Health & Medical on RealReviews.io

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Summary

Thriveworks.com has a 1.2 - star rating from 5 reviews, indicating a low level of customer satisfaction!

  • 5 stars

    0%

    no reviews

    no reviews

  • 4 stars

    0%

    no reviews

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  • 3 stars

    0%

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  • 2 stars

    20%

    1 reviews

    1 reviews

  • 1 stars

    80%

    4 reviews

    4 reviews

  • R

    Rosie

    1 reviews

    I used to work there.

    I used to work there. DON'T LEAVE YOUR CARD ON FILE. Their billing will just make your mental helth worse.

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  • J

    Joe

    1 reviews

    United States

    I was charged $135 for missing an appointment

    I was charged $135 for missing an appointment, even though I emailed ahead to reschedule. I knew I couldn't make the Zoom meeting because I was at work. They told me they wouldn't refund the money since it was outside the 48-hour window. My appointment was set for Tuesday at 3pm, and I reached out to them on Monday morning, but still no refund. I wouldn't recommend this service to anyone, especially if you're dealing with PTSD or anxiety—it only makes things worse. The whole experience has been stressful, and I had to cancel my debit card and update all my automatic payments. It’s just not worth it.

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  • A

    Anthony

    1 reviews

    My initial appointment was cancelled just two hours

    My initial appointment was cancelled just two hours before it was supposed to start. No explanation was given at all. It's quite ridiculous that they enforce a 48-hour cancellation rule for clients, while the staff can cancel at any time without giving a reason. I lodged a complaint as soon as I saw my session was cancelled. This is not acceptable. Judging by the other reviews, this seems to be a regular issue. I do NOT suggest Thriveworks and I’ll be closing my account.

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  • D

    Daphne

    1 reviews

    Out of my 6 appointments, 3 were cancelled

    Out of my 6 appointments, 3 were cancelled just a few hours before they were set to begin. I got email notices for each one, not via the portal that could text me. Once, a therapist had trouble joining her own Zoom call. She told me this via email, I gave her my number, and she wouldn't call me. Less than helpful - total waste of time.

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  • V

    Vick Rivera

    1 reviews

    United States

    Avoid this company.

    Avoid this company. They said I was in network and would only pay $50. But after 3 sessions, the bills totaled $350. Not worth it. Stay clear of them.

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Rating on other websites

  • Trustpilot

    1.6

  • Yelp

    1.0

  • Glassdoor

    3.0

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Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers
Category:

Health & Medical

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

Thriveworks.com is 486 out of 513 best companies in Health & Medical on RealReviews.io

About Thriveworks.com

Thriveworks offers online and in-person therapy for individuals, couples, and families, accepting most insurances. They provide services for children, teens, and adults, including psychiatry via video in many states. Clients can choose their ideal provider and start therapy within 3-5 days. Licensed providers at Thriveworks create personalized treatment plans for issues like anxiety and depression. The support team is available with extended hours to assist with booking appointments, either online or by phone.

Key Details:

  • Location: The company is headquartered in Lynchburg, United States.
  • Founders: Thriveworks.com was founded by AJ Centore.
  • Foundation Date: The company was established in the year 2008.

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