Tried them for a year, won't do it again.
I tried Zencare for 1 year - I was not impressed I tried Zencare for 1 year. I choose to try them based upon the number of referrals they stated an average therapist would receive. From the get-go, I was unimpressed with their business. For example, I had a pet emergency that precluded me from attending my video shoot, I notified them hours prior to the shoot, and was charged for a no-show, and would have been charged again to reschedule the video shoot. I recieved 2 referrals (I was told 5-7 referrals per year). I emailed customer support multiple times, and was basically told tough luck. Only when I cancelled my membership were they "sympathetic" to my case, and offered me a 20% discount if I renewed for another year. I am not sure that I received any benefit from them, I know others have, and maybe my situation is a 1-off, but I found their lack of care and concern to be troublesome. I have gotten more referrals through a free ad that I placed online. You might rethink Zencare.
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