TheTravelMakers.us Reviews: 107

Support that actually helps

Agent replied within 5 minutes, explained airline rules clearly, and reissued my voucher neatly. Friendly tone, zero runaround, and my question was fully resolved.

Solid help with itinerary

From my first search to checkout, the site felt straightforward. I liked the clear cancellation terms and the way hotel amenities were listed. Live chat answered a change-of-date question quickly. A tiny learning curve on seat selection, but prices and confirmations were spot on.

Easy planning, clear prices

Signed up in under two minutes and jumped straight into searching flights and hotels. Filters were intuitive and the price breakdowns were super clear, including taxes and fees. The booking flow asked just the right traveler details, nothing confusing. Handy mobile tickets too.

Booking help when flights shifted

Started with a call to compare fares and connections. Agent was upbeat, emailed a clean quote, and flagged baggage fees so nothing surprised us. When the airline shifted times, they rebooked options quickly and confirmed seats by email. Most impressive was the calm communication during changes.

professional and timely

I felt looked after. They confirmed fare rules and helped with a minor schedule shift. Everything matched what they promised on the call.

responsive and precise

Got a call within an hour, plus a detailed email summary. Professional tone, accurate info, and they resolved my seat issue fully.

reliable service, clear policies

I felt secure booking because fare conditions were explained without fluff. One itinerary changed, and they handled it calmly and efficiently.

Kelvin was very helpfull during a hard moment

Kelvin was very helpfull during a hard moment and made getting my ticket refund much faster, I really appreicate his support

Really good customer support!

Really good customer support! My travel plans got changed suddenly and Expedia contacted the hotel I booked and gave me a full refund even after the cancelation period was over! Fantastic!!!!

Trisha Parker was really nice and guided me through

Trisha Parker was really nice and guided me through everything until the end. I got my refund on the 30th of September. Big thanks to Trisha for all the support she gave me.

Joe was really nice and fixed my problem really

Joe was really nice and fixed my problem really fast Im so glad he helped me tonight thank god bless him

Kelvin helped us after I got disconnected twice.

Kelvin helped us after I got disconnected twice. He made our trip feel safe and easy. Because of his help, I will keep using Priceline in the future.

Veronica! She was amazing

Veronica! She was amazing and helped us change our travel plans after my husband was just diagnosed with stage 4 metastatic melanoma liver cancer. She really cares and made everything so much easier for us. I am so gratefull for her help!

Richard helped me with adding a wheelchair

Richard helped me with adding a wheelchair to my booking and making sure the seats were set. He was very kind and answered all my questions quickly.

We are very happy we got our tickets from you.

We are very happy we got our tickets from you. You helped us find the one we needed for our trip. You were nice and patiant with us. Thanks a lot!

Amid all the chaos United caused, not only making

Amid all the chaos United caused, not only making an upgrade super hard, but also first saying yes and then just saying no, plus giving a wrong and rude compensation amount (instead of paying me back), Dany Brown from the Travel Makers stayed very professional and helpful and truly put in extra effort to give me good customer service. It was great to work with him.

ben assisted me with my flight, hotel

ben assisted me with my flight, hotel, and train package. he returned my calls on time. and he’s very nice to speak with. russell was also very good with the hotel in barcelona spain.

He made sure to hear my worries and stayed on the phone

He made sure to hear my worries and stayed on the phone with me while helping to find a different car rental that accepted Debit Card instead of Credit Card, really appreciate your patience.

Jenny was very kind and helped me fix a flight that

Jenny was very kind and helped me fix a flight that I accidentally booked twice. Her friendly attitude and knowledge were really good. I am legally blind, and Jenny was patient and caring while helping me today. Thanks a lot for your help Jenny.

Rose was really great and very professional in her service

Rose was really great and very professional in her service. Helped me with all my travel questions and made my trip easy. I definitely suggest her for what you need.

Big thanks to Rose for being really nice and professional.

Big thanks to Rose for being really nice and professional. She got back to me fast and her way of helping is really good. I had a very nice experiance. You guys need more folks like her!

Mr Milo was realy nice and handled my problem

Mr Milo was realy nice and handled my problem fast, very good service, thanks a lot for helping me out and being so polite all the way.

Marty was a really great customer service agent!

Marty was a really great customer service agent! He took the time to go over all the details of my flight and made sure I understood everything clearly. He was patient and answered all my questions without hesitation.

I mistakenly paid for part of the ticket

I mistakenly paid for part of the ticket, thinking it was the full price, and they assisted me in cancelling it.

Veronica is great. She helped us a lot and answered

Veronica is great. She helped us a lot and answered all of our questions. She assisted us with are travel plans.

Veronica at Costco Travel was wonderful!

Veronica at Costco Travel was wonderful! She made the whole booking simple and without stress. She was very helpful, patient, and spent time finding the best trip for my family. Her nice attitude and care for details made everything better. I highly recomend her to anyone who wants to plan a nice vacation. Thank you, Veronica!

Richard gave great help and was really kind!

Richard gave great help and was really kind! He managed to fix my name mistake and assist with the seats.

Veronica in customer service was really great.

Veronica in customer service was really great. She was simple to talk to and kind. She brought back my trust in AA and your support team when she fixed the two other errors made by the two past agents in back-to-back calls. She also did more than expected to book me again, leaving me relived and glad.

Richard gave great service and was really nice!

Richard gave great service and was really nice! He helped me with the name fix and getting the right seats.

Great service.

Great service. Rayon Paul was really patient with me. He nicely answerd my questions. He showed me that customer service agents are humans just like me.