Reviews Summary has a 4.6 - star rating from 5 reviews, indicating a high level of customer satisfaction!

5 stars
4 Reviews
4 stars
0 Reviews
3 stars
1 review
2 stars
0 Reviews
1 stars
0 Reviews
Rating (1.0)

About company

HK Parts is dedicated to delivering the best customer experience alongside their extensive range of Heckler & Koch (H&K) firearm accessories. Their commitment to top-notch service starts from the moment customers visit their website and continues through the order delivery process. As the primary supplier for all things H&K, they boast the most extensive selection of stocks, magazines, parts kits, compensators, and more. Whether you seek enhanced performance, cosmetic upgrades, or simply want to maintain your H&K Pistol, SMG, or Rifle in prime condition, HK Parts has you covered with quality products for H&K enthusiasts.

Key Details:

  • Location: The company is headquartered in Draper, Utah, United States.
  • Founders: was founded by Adam Webber.
  • Foundation Date: The company was established in the year 2007.

Customer reviews

Sort by:
  • Sort by:
  • Most relevant
  • By date
  • By rating
my recent experience took a sour turn
by Gilbert Martins

My longstanding loyalty to Hk parts has been primarily due to their consistent delivery of excellent-quality products at reasonable prices, along with the lightning-fast shipping. Unfortunately, my recent experience took a sour turn. I had placed an order that I urgently needed for the work I had scheduled. To my dismay, there was an uncharacteristic delay in shipping. What added to my disappointment was the lackluster responses I received from customer service. I contacted them twice during the week, and both times, I received nearly identical, vague responses that didn't address my concerns effectively. Given my prior positive experiences, this recent encounter with Hk parts' customer service left me considerably dissatisfied.

Respond as company
I had my eyes set on an HK chamber
by Michael

I had my eyes set on an HK chamber face brush, but unfortunately, it was unavailable at the time, and I signed up for the notification email list. It took a couple of weeks, but I eventually received an alert when it became available again. Upon placing my order with standard shipping, the product arrived promptly in three days. The chamber face brush lived up to its advertised description, leaving me quite content with my purchase.

Respond as company
The website is simple to use
by Dennis

The website is simple to use and helps you quickly find what you need. The products are exactly as described, and while they might not be cheap, they are genuine HK components, so you know you're getting top quality. I've bought several HK parts and magazines for my SP5K and JLD PTR-91 from before and would recommend them for anyone with HK or HK clone weapons.

Respond as company
The lady on the phone was incredibly helpful
by Andrew Krol

I initially ordered a part on a Friday, but I had doubts about whether it was the right one. Come Monday, I reached out to customer service, and the experience was fantastic. The lady on the phone was incredibly helpful, identifying the issue, and promptly sent me the correct part I needed. I'm really impressed with their customer service.

Respond as company
The company should send
by Scott

The company should send status emails. I waited 7 days for my package to be shipped, which wasn't good. They need to communicate better with customers.

Respond as company

Didn't find what you were looking for?

Feel free to ask your questions, and our team will be delighted to provide answers.

Similar companies