Reviews Summary

AirsoftGI.com has a 3.7 - star rating from 7 reviews, indicating a low level of customer satisfaction!

5 stars
4 Reviews
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1 review
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2 Reviews
Rating (1.0)

About company

Airsoft GI stands as the ultimate destination for airsoft enthusiasts, offering an extensive selection of guns, accessories, upgrade parts, and tactical gear. As a premier airsoft retailer, they pride themselves on providing the finest assortment for enthusiasts of all levels. The expansive inventory includes not only a diverse range of airsoft guns but also essential accessories and upgrade options. Committed to customer satisfaction, Airsoft GI additionally offers upgrade repair services, ensuring a comprehensive and reliable support system. With a focus on quality and variety, Airsoft GI solidifies its position as a one-stop shop for all airsoft-related needs.

Key Details:

  • Location: The company is headquartered in Walnut, California, United States.
  • Founders: AirsoftGI.com was founded by Walter Chang.
  • Foundation Date: The company was established in the year 2003.

Customer reviews

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(1.0)
Stay away from this company.
by erin

Stay away from this company. It's a rip-off. They never respond to messages or calls. The guns they send are defective, and good luck getting a refund or exchange. Ours malfunctioned after just 15 minutes, smoking and draining the battery. Believe the bad reviews—they're spot on. This company is a disgrace.

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(1.0)
The magazine arrived faulty. Attempted
by Nick Regorgo

The magazine arrived faulty. Attempted to contact customer service without success. Filed a warranty claim and received a lackluster email suggesting, "Did you purge and refill the mag?" Overall, the experience was disappointing with unresolved issues and unhelpful support.

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(5.0)
Ordered from U.K. (which has specific airsoft requirements)
by Daniel B

Ordered from U.K. (which has specific airsoft requirements) so always a little hesitant when ordering from another country. Totally put my mind at rest and my order was despatched with no issues. Great customer service and would deel with again

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(4.0)
Got a nice deal on some stuff
by Anonymous

Got a nice deal on some stuff now, and they all came in good shape. Shipping is slow compared to nowaday's standard, and I wish the website would use more than 1 photo per item, but it's all good quality at fair prices.

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(5.0)
I want to find out if this thing is available
by AlexHell

I want to find out if this thing is available in Europe, specifically in Romania. If it is, I'll give it a shot and update my review accordingly.

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(5.0)
I didn't opt for faster shipping
by javonte

I didn't opt for faster shipping, but it arrived rather disorganized, and Airsoft GI kept sending updates. Good experience.

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(5.0)
Shipping was pretty quick
by Philip M

Shipping was pretty quick, and all my stuff came in safe. It's cool they emailed to ask if I got it.

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