Heb.com

Curbside was a breeze

Created an account, picked my store, and the app remembered my usuals. Substitutions were clearly labeled, and pickup texted me the stall number right on time.

Freshness mostly on point

Produce quality left me satisfied and confident cooking dinner. One batch of berries was soft, but the refund was quick. I still trust their cold-chain handling.

That perfect pickup handoff

The trunk popped, and the associate tucked eggs in carefully, double-bagged. I exhaled after a long day, grateful it was all there and cold like it should be.

Curbside that saves time

From list-making on HEB.com to curbside pickup, the process felt easy and friendly. Substitutions were messaged clearly and the shopper called to confirm. A milk date issue popped up once, and they fixed it on the spot. Text alerts were super helpful.

Groceries dialed in fast

Signed up, clipped digital coupons, and re-ordered my faves in like 2 minutes. Filters are clean, pickup slots are predictable, and the app-to-web flow just clicks. Easy peasy for a weekly reset.

Pickup window adjusted fast

I needed a later slot. Support changed it in minutes and confirmed by text. Very smooth experience.

Pharmacy refill sorted fast

Called about a transfer and the pharmacist handled it same day. Clear, professional, and no hold shuffles.

Great produce, app nags a bit

Fresh selections and quick pickup. I liked scanning deals into my cart. Notifications were slightly pushy, but order accuracy was excellent. Staff was friendly at the curb.

Curbside made life easier

Logged in, built my list, and pickup was ready right on time. Substitutions were flagged clearly and the shopper notes saved me from misses. Smooth experience.

My spouse and I went grocery shopping.

My spouse and I went grocery shopping. I got some Greek Yogurt, and 3 days later, I opened one at work only to find it was past its date. I decided to check it out, and it smelled terrible 👎 I had to toss it. The stock manager needs to better oversee what's on the shelves, and it makes me think what other things might be missed?? Luckily, I had a keen sense of smell 👃

They dropped fruits and vegetables

They dropped fruits and vegetables on the floor and just place them back in with the others while stocking nobody wants brused items.

This company ain't good

My account got hacked thrice. Even after first time, I stayed with them. Third time, $954 was gone. Called customer service, hard to understand. They gave new card, then canceled next day.

Heb has really dropped the ball recently.

Heb has really dropped the ball recently. It seems like they've hopped on the GREED train, just like every other grocery store. They used to compete with Walmart prices around here, but now they're the priciest option available. The staff there is unpleasant, so I've stopped shopping there. I wish they go under. It's what they've earned.

HEB is a grocery chain in Texas.

HEB is a grocery chain in Texas. It's popular. They have good food choices, some non-food too. They do curb pickup and food delivery. Pickup is free but delivery is pricey. Sometimes pickup waits are long, 30 minutes or more. Still, it's my top grocery store.

My experience at the Conroe store

My experience at the Conroe store on Frazier left much to be desired. Employee Maddy, who was working as a bagger at register 3, lacked friendliness in her customer service approach. What irked me more was her rude handling of my milk jugs, pushing them towards me instead of placing them in my cart. On the bright side, the cashier handling my checkout was decent enough.

HEB store prices keep increasing

HEB store prices keep increasing, forcing us consumers to cut back on non-essential items. It seems like HEB is exploiting its customers by raising prices, which is unfair coming from a family-owned grocery company. The corporate employees at HEB should feel ashamed of their actions. It's disappointing to see a company built on the support of its customers resorting to such practices.

I typically frequent this store for my

I typically frequent this store for my shopping needs, but regrettably, due to work-related reasons, I've decided to discontinue purchasing personal items there as well as for my company. It's a decision I find necessary because I believe we shouldn't be responsible for bagging our own groceries when shopping for a company we work for. The fact that we are not adequately compensated for our efforts at this company adds to the disappointment. Until the tipping practices improve, signaling a fair acknowledgment of our work, I won't be returning to shop at this store.

Visited the bakery, staff failed to

Visited the bakery, staff failed to approach me for assistance, leading to a 10-minute wait. Their lack of engagement was disappointing. Addressed the issue with the manager, who only apologized without any evident change. Despite the bakery's quality products, the service leaves much to be desired.

H-E-B's Natural Peanut Butter with Honey is a delicious choice

H-E-B's Natural Peanut Butter with Honey is a delicious choice, offering great taste. However, a potential improvement could involve substituting palm oil with healthier alternatives like olive or avocado oil, enhancing its nutritional value. Despite this suggestion, the product stands out for its flavor.

H-E-B stands out with a diverse range of high-quality groceries

H-E-B stands out with a diverse range of high-quality groceries, catering to various preferences from plant-based to traditional and locally sourced items. Drawing from my experience as a former cook and corporate trainer, I've found H-E-B to be a preferred choice for its creativity and variety. However, residing in the 77014 zip code presents challenges as it requires traveling a significant distance. Despite this inconvenience, the store continues to impress with its excellent selection and remains a top choice for many seeking diverse and quality products.