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Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers

Category:

Cosmetics

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Dossier.co is 1 out of 7 best companies in Cosmetics on RealReviews.io

Customer reviews

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Summary

Dossier.co has a 5.0 - star rating from 6 reviews, indicating a high level of customer satisfaction!

  • 5 stars

    100%

    6 reviews

    6 reviews

  • 4 stars

    0%

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  • 3 stars

    0%

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  • 2 stars

    0%

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  • 1 stars

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  • d

    dara perales

    1 reviews

    The customer service was good.

    The customer service was good. The prices were great. The size of the fragrances was impressive. The bottle and cap quality was good. I have a tricky PH that makes many fragrances not work. Dolce's Light Blue smells amazing on OTHER PEOPLE! On me? Smells like gas. Dossier's "Citrus Green Apple," inspired by Dolce, is just right. It's light, lasts a long time but not annoying, and beautiful. Does it smell EXACTLY like Light Blue on me? Well, no, because it doesn't smell like gass!!! Great product. I will but again!

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  • T

    Tim C

    1 reviews

    Companys goods are dependable and retain

    Companys goods are dependable and retain smell as good or longer than some designer ones. Bottles are good quality and got a little magnetic lid to keep it shut in light travel (like my gym bag). Customer service is quick and dependable. Returns were easy (they let me do it just cuz I didn’t like the smell) and clear (just fill out a quick form, provide a photo of the box and bottle and print the return label) and exchanges have been simple (going out a day or two after the return item is got).

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  • M

    Maya Bennett

    1 reviews

    United States

    I’ve always had a great experience with Dossier.

    I’ve always had a great experience with Dossier. They are a direct, no-frills company with an amazing support team. They reward loyalty and focus on what truly matters while continuing to grow and improve. The return process is easy and cheap. There’s really no risk in giving them a shot. I’m a loyal customer because their products are high quality at a fair price!

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  • P

    Peter

    1 reviews

    I contacted Dossier after ordering

    I contacted Dossier after ordering and needing changes. I got a quick response by email, which solved my issue. They went beyond by suggesting an alternative solution. Thanks, Dossier, and Tudor!

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  • C

    Colin Grady

    1 reviews

    I faced a problem with my order when

    I faced a problem with my order when I bought the incorrect item. Andrew quickly assisted me after I emailed about the error and corrected my order. I'm thankful for your help Andrew!

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  • M

    Max

    1 reviews

    United States

    Dossier's customer service was very helpful

    Dossier's customer service was very helpful, quickly answering my questions and giving great solutions. Thank you.

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Rating on other websites

  • Trustpilot

    4.6

  • Sitejabber

    5.0

  • Better Business Bureau

    1.2

Business information

Own this company?

Claim & Respond

Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers

Category:

Cosmetics

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

Dossier.co is 1 out of 7 best companies in Cosmetics on RealReviews.io

About Dossier.co

Dossier offers an affordable alternative to luxury perfumes, making premium scents accessible to all. Founded on the principle of fairness, Dossier aims to eliminate the excessive markups often associated with designer fragrances. By prioritizing clean, ethically sourced ingredients and long-lasting formulas, they ensure high-end quality without the hefty price tag. Dossier invites customers to embrace a new way of shopping for fragrances, empowering them to explore and experience luxury scents without financial barriers. Whether seeking an alternative to costly investments or simply curious about a more accessible approach to perfumes, Dossier promises to accompany customers on their fragrance journey.

Key Details:

  • Location: The company is headquartered in New York, United States.
  • Founders: Dossier.co was founded by Sergio Tache.
  • Foundation Date: The company was established in the year 2018.

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