Dossier's customer service was very helpful
Dossier's customer service was very helpful, quickly answering my questions and giving great solutions. Thank you.
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United States, 4 World Trade Center 150 Greenwich Street, New York, 10007
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Claim & RespondReviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers
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Cosmetics
Dossier.co is 1 out of 16 best companies in Cosmetics on RealReviews.io
Dossier offers an affordable alternative to luxury perfumes, making premium scents accessible to all. Founded on the principle of fairness, Dossier aims to eliminate the excessive markups often associated with designer fragrances. By prioritizing clean, ethically sourced ingredients and long-lasting formulas, they ensure high-end quality without the hefty price tag. Dossier invites customers to embrace a new way of shopping for fragrances, empowering them to explore and experience luxury scents without financial barriers. Whether seeking an alternative to costly investments or simply curious about a more accessible approach to perfumes, Dossier promises to accompany customers on their fragrance journey.
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Max
1 reviews
United States
Dossier's customer service was very helpful
Dossier's customer service was very helpful, quickly answering my questions and giving great solutions. Thank you.
Maya Bennett
1 reviews
United States
I’ve always had a great experience with Dossier.
I’ve always had a great experience with Dossier. They are a direct, no-frills company with an amazing support team. They reward loyalty and focus on what truly matters while continuing to grow and improve. The return process is easy and cheap. There’s really no risk in giving them a shot. I’m a loyal customer because their products are high quality at a fair price!
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Colin Grady
1 reviews
I faced a problem with my order when
I faced a problem with my order when I bought the incorrect item. Andrew quickly assisted me after I emailed about the error and corrected my order. I'm thankful for your help Andrew!
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Peter
1 reviews
I contacted Dossier after ordering
I contacted Dossier after ordering and needing changes. I got a quick response by email, which solved my issue. They went beyond by suggesting an alternative solution. Thanks, Dossier, and Tudor!
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dara perales
1 reviews
The customer service was good.
The customer service was good. The prices were great. The size of the fragrances was impressive. The bottle and cap quality was good. I have a tricky PH that makes many fragrances not work. Dolce's Light Blue smells amazing on OTHER PEOPLE! On me? Smells like gas. Dossier's "Citrus Green Apple," inspired by Dolce, is just right. It's light, lasts a long time but not annoying, and beautiful. Does it smell EXACTLY like Light Blue on me? Well, no, because it doesn't smell like gass!!! Great product. I will but again!
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Tim C
1 reviews
Companys goods are dependable and retain
Companys goods are dependable and retain smell as good or longer than some designer ones. Bottles are good quality and got a little magnetic lid to keep it shut in light travel (like my gym bag). Customer service is quick and dependable. Returns were easy (they let me do it just cuz I didn’t like the smell) and clear (just fill out a quick form, provide a photo of the box and bottle and print the return label) and exchanges have been simple (going out a day or two after the return item is got).
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Niomi Fond
1 reviews
Aroma gemelo que encanta
Pedí un perfume inspirado en mi favorito y wow, la vibra es casi idéntica y dura bien en piel. Me gusta que sea vegano y sin rollos raros de ingredientes. El envío tardó poquito, pero la caja llegó divina. Repetiré con otro perfil.
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Bobby Harris
1 reviews
Buena estela, envío tardado
La calidad del jugo sorprende por el precio y me sentí satisfecho con la similitud. El envío en temporada se alargó, pero el resultado compensa.
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Denise Monro
1 reviews
Halagos en la oficina
Me rocié dos sprays antes de una junta y tres personas preguntaron qué usaba. Sonreí todo el día, huele elegante sin ser pesado.
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Anastasiia Chychkan
1 reviews
Підібрали аромат по квізу
Сапорт уточнив вподобання і запропонував альтернативи. Пояснення прості, відчувається експертиза. Доставка ціла, подарункова упаковка охайна.
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Savanna Frost
1 reviews
Аромати як у люксу
Взяла два флакони за ціною одного дизайнерського. Стойкість приємна, відтінки близькі. Доставка трохи довше в пік, але чекати було варто.
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Зоя
1 reviews
Схожість супер, повернення нюансне
Сподівалась на безкоштовне повернення, воно в пакеті підписки. Обмін оформили швидко. Самі аромати гарні, цінник дружній як для якості.
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Максим Марчук
1 reviews
Дизайн супер, стійкість середня
Чекав шлейф на весь день, отримав 5-6 годин на шкірі. Зате композиція чиста і без хімічного удару. Упаковка приємна, подарунковий варіант.
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Сніжана Б.
1 reviews
Аромати мінімал і смак
Взяла цитрусовий і квітковий. Носи міські, стійкість приємна на 4-5 годин. Опис нот співпав. Доставка акуратна, флакони стильні.
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Oscar
1 reviews
Питання закрили миттєво
Плутався з адресою. Саппорт змінив доставку за хвилини, надіслав підтвердження. Дуже приємна комунікація.
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Valentin
1 reviews
Добре, але шлейф помірний
Сподівався на сильніший шлейф, а вийшло делікатно. Для офісу навіть плюс. Пакування і сервіс без зауважень, все охайно.
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Alexa N
1 reviews
Ноти описані правдиво
Піраміда нот збігається з відчуттями, флакон мінімалістичний. Доставка швидка, трек працював. Ціна приємна як для парфуму такої якості.
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Emma DC
1 reviews
Аромат приємно здивував
У Dossier взяв цитрусовий профіль. Старт яскравий, шлейф тримається до вечора. Компліменти отримав. Повернення не знадобилось, але політика виглядає чесно.
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Written by the company
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Replying to Max
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