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United States, 261 Data Dr., Draper, 84020
Own this company?
Claim & RespondReviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers
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Health & Medical
1-800 Contacts is 691 out of 718 best companies in Health & Medical on RealReviews.io
1-800 Contacts is an American online retailer specializing in contact lenses, carrying all major brands including Johnson & Johnson Vision Care, Alcon, Bausch & Lomb, and CooperVision, along with its own AquaSoft Daily line. Customers can upload an existing prescription or complete an online vision exam through the ExpressExam service. Orders ship for free, and the company offers a price-match guarantee and free returns on unopened lenses. Additional services include prescription eyeglasses starting at $79 through sister brand The Framery and an in-home eyewear try-on program. 1-800 Contacts is part of the SeekWell portfolio and serves millions of customers.
Key Details:
Location: The company is headquartered in Draper, United States.
Founders: 1-800 Contacts was founded by Jonathan C. Coon and John F. Nichols.
Foundation Date: The company was established in the year 1995.
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Muhammad Roberts
1 reviews
Verification delay, friendly updates
I placed an order and it got held while they confirmed my prescription with the doctor. Chat kept me posted with polite updates and suggested a small change to my shipping speed once it cleared. The package arrived the day after it shipped, no damage. Prices weren’t the absolute lowest, but the calm support during the delay made up for it. If your doc is slow to respond, expect an extra day.
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Cons
Laurel
1 reviews
Easy returns, fuzzy pricing
The site is smooth and my order was correct, but the final price at checkout crept up after promos and fees. Not outrageous, just not what the banner teased. I appreciated how simple it was to return an unopened box when my prescription changed, and the refund landed without drama. I’ll still use them for the convenience and service, just not for rock-bottom pricing.
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