TopFlightFares.com

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I made a reservation and completed the payment.

I made a reservation and completed the payment. A little while later, I received a call saying I had to pay more because Economy was no longer available, only the main cabin. This really upset me since my reservation had already been processed and charged to my credit card. I wanted to cancel everything, but the customer service rep told me to wait until I called back. I tried calling many times and even sent a message, but no one got back to me. The next day, I finally reached Vicky, who told me the reservation was canceled. I explained I still needed the flight and would pay the extra cost. Vicky was really helpful in restoring my flight and assisting with everything she could.

Michael made my trip very good.

Michael made my trip very good. He answered every question I asked, and I had a lot. I don’t know much about technology, but he made sure I had all I needed. I really like the airline he picked for me, he got my boarding passes and good seats. He was so helpful I wanted to use him again for my return flight. I will definitely ask for Michael next time I travel. I needed help a lot because I am traveling in a hard time since my dad is very ill. Thanks a lot, Michael!

Honestly, I was ready for a hassle when I rang up for flight details.

Honestly, I was ready for a hassle when I rang up for flight details. Mr. Sean Mathews answered and sorted out the bookings flawlessly, also making sure I got all the details for the round trip flights for my family. Sean's people skills are unmatched, and I had a great time chatting with him. Thanks a lot, Sean, if I forget to say it later, THANK YOU SO MUCH FOR YOUR FRIENDLINESS AND PATIENCE. Thanks again, Kevin! You rock!

I believed I had reserved a flight on Southwest

I believed I had reserved a flight on Southwest via topflightfares.com. I noticed it was still pending, so I called the number given. A man named Michael assisted me. He helped me arrange a round trip to LA and back to Des Moines. He found me good prices and times that fit my plan. He made sure I understood all the details. I truly valued his support and patience with me.

Alayna was really nice and great

Alayna was really nice and great; she helped me a lot and was understanding. I shared my problem and mentioned I was struggling with booking a flight and had met an impolite worker, but she took the time to listen to me. I was very grateful for her help, and she deserves a good review. I don’t usually write them, but she earned it.

I called after finding a decent price

I called after finding a decent price online and wanted to double-check that I could get a quick booking confirmation. I talked to Terrance, who was really kind and helped me find the flight I wanted. He walked me through the whole process, and it was pretty easy. Terrance was also very friendly.

We had put all details for our trip online.

We had put all details for our trip online. The company needed to confirm by calling us. Vicky called back and told us that the flights and prices we picked were not an option. She spent a lot of time with us to find something else that would fit. She really did go abowe and beyond!

Jenna was really helpful in getting

Jenna was really helpful in getting a flight for me that was no longer avaliable. I appreciate her help and courteous manner because a previous representative hung up on me and was really rude. Thanks Jenna for being so proffesional and taking the time to arrange my flight.

Was booking a flight to Georgia.

Was booking a flight to Georgia. Had trouble finding good options because of long layovers. Ruby Jins helped me a lot. She picked out a really nice flight that worked well for me. I’m very happy and greatful for her assistance. Thanks, Ruby.

Terrance was very polite and patient in helping

Terrance was very polite and patient in helping me sort out my flight details. I didn’t know that the tickets I had bought were only for standby, but he quickly fixed it and now my reservation is confirmed and secure.

My customer support agent Vicky Vee

My customer support agent Vicky Vee Called me back fast about my flight status, made sure to let me know my card wasn't charged, and even went ahead to help me book a new flight at a better price and time!

I was trying to find a flight to Georgia.

I was trying to find a flight to Georgia. The options all had long layovers, and it was really annoying. Ruby Jins was very helpful. She got me a great flight. I’m very glad and grateful to her. Thanks Ruby!

Michael was great!

Michael was great! He was calm and professional and made booking a flight a really smooth process. Thanks to Michael for his help and patience! I’ll surely be contacting him again for help next time.

I’m new to making bookings and Michael

I’m new to making bookings and Michael was really helpful. He answered all my questions, paid attention to my needs, and showed me how everything works. Now I’m stress-free! Thank you Michael!!

Logan is really good and he saved me $100 on a ticket

Logan is really good and he saved me $100 on a ticket I would have paid more for on the airline's site.. He’s definitely great and brightened my day, so I'm happy to leave this review for him.

A real helpful guy.

A real helpful guy. Deserves a higher position if there's one. Helped me tons to find the best flight home to Arizona. If there were more than 5 stars, he'd deserve 'em.

Mr. Michael Hayes was really helpful when my bank declined at first.

Mr. Michael Hayes was really helpful when my bank declined at first. The bank sent me a message saying there was suspicious activity while we were booking our flights.

My agent Vickie was very smart, kind and calm.

My agent Vickie was very smart, kind and calm. She helped me with evrything I needed to book my flight. I liked how fast she answered and gave me great help.

Logan Jacobs is great.

Logan Jacobs is great. He helped me save cash and found a much better flight than the last one with a long layover. Wish I could give 10 stars. Awesome job!

VICKI was so WONDERFUL to deal with.

VICKI was so WONDERFUL to deal with. I can’t express enough how great her customer service was and how eager she was to help me with my issue. THANK YOU!

Terrance was really nice in assisting me

Terrance was really nice in assisting me with finding an earlier flight quickly. He did great in discovering various options that fit my needs.

It was my first time booking a flight and Micheal

It was my first time booking a flight and Micheal hayes made everything easy. He was very helpful and explained all the details. Good employee!

The receptionist showed a great deal

The receptionist showed a great deal of patience, handling each interaction with care and keeping a professional attitude all the way through.

Terrance is a really hardworking guy

Terrance is a really hardworking guy who fixed all the issues very good. I was happy with the help I got from him. Keep going, brother!

Sean made my trip the BEST!!

Sean made my trip the BEST!! He got me the best flight at a surprizingly good price. I hope all my travel is this simple!

My experience with Ryan was outstanding

My experience with Ryan was outstanding since he managed to grasp the situation and cancel the flight due to an emergncy.

Michael was awesome! He really deserves a raise!

Michael was awesome! He really deserves a raise! He’s a great person! He assisted me with booking and he’s just awesome!

I need to check in with you on this one!

I need to check in with you on this one! It looks like you want me to write a review based on the example you provided.

Terrance was amazing

Terrance was amazing, he really went above and beyond to make sure I got the best service possible. He was so helpful!

Terrence did a great job helpin'

Terrence did a great job helpin' me get the ticket I wanted in the class I was lookin' for... real professional-like.