ebooktrip

After reserving online, I got a call the next day, and they said the $314 flight I booked wasn't available anymore; now it's $478. It feels like a bait and switch routine they pull on everyone. Also, my tickets didn't come from ebooktrip.com, but from the airline directly, and ebooktrip.com pocketed $164. It's like buying something online only to realize they just ordered it from Amazon, had it shipped, and pocketed some extra money for nothing. Not happy at all. AVOID eBookTrip. I'm figuring out how to report them to the Florida Attorney General. Check the 1-star reviews and their reply – it's the same. Look at BBB.org's scam page for the full picture. It's a scam.

Following misinformation from your representative, I opted to pay an additional $300 for Economy fare from Oregon to France. Despite receiving a confirmation email for economy tickets, the United app revealed all segments were in basic economy. This limits seat selection, mileage accrual, and Star Alliance benefits (gold member). The situation, involving representatives Marcus and manager Brexa, remains unresolved after hours of discussion. Despite leaving messages for supervisor Ethan Brown, awaiting a response has been prolonged. The discrepancy in ticket details raises concerns about transparency and service reliability.

I booked a business class ticket from Los Angeles to Cape Town, SA with Ebooktrip. However, the experience has been disappointing. After receiving a confirmation email, I was notified of issues "authenticating" my credit card. Despite multiple attempts to resolve this over 12 hours, including unfulfilled promises of callbacks, Ebooktrip insisted on a card authentication problem that my credit card company denied. They claimed the original fare was no longer available, demanding an additional $1500. This raises concerns about Ebooktrip's integrity, especially considering similar complaints in other reviews.

Never again will I consider this company after a disheartening experience. Upon online booking, I discovered the flights I purchased at a discounted rate were no longer available due to a lagging "search engine." Despite requesting them to honor the original price, they refused, forcing me to rebook the same flights with a $500 markup, excluding additional costs. A tedious 1 hour and 45-minute conversation failed to resolve the issue, and the unyielding stance on not honoring their offerings reflects a flawed business model. Financially, this was a regrettable ordeal.

Discovered this app with seemingly attractive prices, so I bought a ticket at the advertised rate. However, it turned out to be a scam. After the purchase, I was asked to wait for an email confirmation, only to find out that the initially advertised price was no longer valid, and the cost had doubled. It's a clear case of deception. Disappointing experience dealing with them, as the customer service didn't make any effort to retain me or provide a reasonable alternative. Won't be using their services again. Deceptive practices at their finest.

My experience with this company was utterly disappointing. The agency canceled my flight and issued a replacement, but their handling was incompetent. The new flight wasn't properly processed, leading to a frustrating situation where my booking couldn't be traced. Forced to rebook for another day, it's evident that this site is unreliable. Moreover, their initial claim of offering the cheapest rate turned out to be deceptive, as they later imposed an unexpected fee. Beware of this dubious service; it appears to be nothing short of a scam.

Reasonably priced tickets with swift customer service. Limited wait times to connect with a representative who efficiently addressed my concerns. Despite an initial hiccup with ticket availability, the rep promptly offered an alternative at a slightly higher but still reasonable cost. Grateful for the emailed e-tickets and cancellation confirmation for a duplicate booking. The customer service agent displayed commendable patience, knowledge, and friendliness, which was especially appreciated as an older, deaf individual.

This OTA's deceptive practices are utterly disappointing. They consistently display international business class airfares on various search engines, only to retract them during the purchase process. A subsequent call claims the original fare is unavailable, demanding an additional $1,400 per passenger, citing the lack of direct booking. It's unacceptable for an OTA to advertise prices that were never accessible. A blatant disregard for transparency and customer trust.

I'm genuinely upset with this company. Despite a 3.9-star rating, my experience has been consistently frustrating. I attempted to book three different tickets, and each time, they called back claiming the airline couldn't honor the fares. It feels like a complete scam. They advertise enticing business class fares, request your credit card details, but fail to honor any of them. The whole process is shady and unreliable. I strongly advise avoiding this company.

I found it disappointing that my ticket price rose due to the flight filling up, despite booking well in advance. The concept of early booking to secure a favorable price was undermined by this unexpected increase. It seems counterintuitive that those who plan ahead are penalized with higher costs while last-minute passengers potentially benefit from lower fares.

Avoid this company at all costs! They lure you in with cheap flight offers, but it's a scam. After submitting your details, they threaten to cancel your ticket unless you call them back. When you do, they claim the offered ticket is unavailable and push you to book a more expensive one. It's a shameful operation that preys on unsuspecting customers.

Man, their customer service is a mess, and communication? Forget about it! Tried to cancel my ticket, and they hit me with a "no can do" on the cancellation fee. Like, what's the point then? Super disappointing experience. Not falling into that trap again. Definitely steering clear of booking with them in the future!

Farran was really nice and helped me book my Daughter's flight. He was patient and listened to my concerns. I had trouble talking, but he was patient and helped me through the booking process. Your company is lucky to have him. I'll come back because of his kindness. Sincerely, Pamela Howard.

We found out our reservation from November 2023 was canceled due to a credit card check. We managed to rebook the same flight for $200 extra. We appreciate the assistance in rescheduling and approving it.

Ferran mde my experience awesum. He waz patient wif me as we tried to add two more people to an existing reservation. He communicated every step of the way until he had everything right.

My experience with ebooking was okay. There was a delay in my booking due to a code not showing up in my email. Eventually, the issue got fixed, and the booking went through smoothly.

The company is awsome! I was so happy to find a direct flight with good timings. On other websites, the arrival and departure times were too early or late. I really like this site.

The agent was very patients and stayed with me on the phone to get all what I needed done and I was able to get the ticket I needed at an affordable price. I was very pleased.

They sneakily slapped on a 500-buck agent fee without giving me a heads up! Sneaky charges are the worst. Not the kind of surprise you want when dealing with a company.

The agent Marcus was really nice and polite, he listened carefully and did what I asked. He spoke politely too. I wish all agents were like him. Thanks a lot.

The company is really nice because they offer direct flights with good schedules. Other websites had very early or very late flights. I like this site.

She was so kind and thoughtful throughout the call! Really enjoyed how she cared and communicated everything! Thank you so much Janie!!

Brandon was super patients and really helpful. Plus, he was quite friendly and had awesome communicashun skills.

Stan Miller helped me book my flight quickly. He knew all the rules and regs well. Great at communicating.

Brandon was quite patient and very helpful. He was also very friendly and had strong communication skills.

Mario was real helpful; he kept searching for the best deal and followed up! Real responsible. Thanks!