POD Management

Proactive on maintenance

Reported a gate issue and they had a contractor on site within two days. Emails were clear about costs and timing. Service charge estimates were explained at the AGM. The thing I value most is managers actually answering the phone.

Better than our last agent

Our block switched over last year. Response times improved and the site looks tidier. Sometimes replies lag on Fridays, but compared to the previous firm, it's night and day.

Helpful and courteous team

Phoned about a statement error and they corrected it the same afternoon. Polite throughout and followed up in writing. Appreciated the calm, professional approach.

The local staff at Kew Riverside really do a great job helping residents.

The local staff at Kew Riverside really do a great job helping residents. They are always polite, kind and ready to assist, and their response time to my problems has been very good. Many thanks to Zak (who quickly fixed my recent roof problem), Ramin, Sagul and Abdel for a wonderful service!

I’ve been in contact with Preeti at Damac Tower

I’ve been in contact with Preeti at Damac Tower for quite some time, and she is always polite, friendly, and very careful with details. She really looks after the safety and security of the place, remembering residents by name and face. Her active approach and commitment help keep the building well-run and safe. Much appreciated.

I am happy to share my experience with POD Management

I am happy to share my experience with POD Management, whose great services have really improved our estate establishment. From the first time I enter, it is clear that the team is focused on giving reliable management support. What really makes a difference is the friendly staff, especially the experienced members who have been with the building for many years. Their knowledge of the residents and their needs makes the place feel warm and welcoming. They work hard every day to keep things organized and comfortable, making our stay here pleasant. Whether it is solving problems fast, giving useful guidance, or just offering a kind smile, the staff shows a high level of care that is rare. It is not common to see a team so dedicated to helping residents feel safe and appreciated. I cannot recommend POD Management enough. Their skill, attention, and devotion to the residents make them truly outstandig. Thanks, POD Management, for everything you do!

I stayed in Alington house for more than a year

I stayed in Alington house for more than a year and just left, the concierge team was very helpfull, especially Terry, he helped me with registration and my parcels, and he remembers many things about me, it’s really nice, thank you very much for all the help