Reviews Summary

Roomster has a 3.1 - star rating from 10 reviews, indicating a low level of customer satisfaction!

5 stars
1 review
4 stars
4 reviews
3 stars
2 reviews
2 stars
1 review
1 stars
2 reviews
Rating (1.0)

About company

Established in September 2003 Roomster facilitates a seamless and secure experience for those choosing shared living arrangements worldwide. Recognizing the increasing global trend of cohabitation, Roomster offers a trusted platform for individuals to post and search for accommodations, fostering connections among like-minded people. Operating in 192 countries and supporting 18 languages, Roomster ensures inclusivity at all price points. With 24/7 customer service, the platform continually expands its community, serving as the optimal avenue for individuals to monetize extra space and share it with an authentic membership base, emphasizing safety, convenience, and global accessibility.

Key Details:

  • Location: The company is headquartered in Miami Beach, Florida, United States.
  • Founders: Roomster.com was founded by John S. Shriber.
  • Foundation Date: The company was established in the year 2003.

Customer reviews

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(4.0)
I've come across a few people on that

I've come across a few people on that website over the years. The roommates were okay too. BUT the customer service is really really bad. THEY DON'T HELP AT ALL! They respond to you, but they can't help with anything you need. They charge you with no refunds, even if you talk to them beforehand or if you get the same person again. Once your subscription ends, you get lots of messages. When you subscribe again, nobody seems to message you at all. Weird, right? BUT IT'S REALLY TRUE. Would I suggest the site? Yeah. They check your messages and posts though.

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(4.0)
My navigating skils on Roomster

My navigating skils on Roomster aren't up to speed yet. I need to spend time searching b4 I can give an informed opinion. If I'm blessed, I won't get familiar with your site cuz I'm looking 4ward to contacting Kate from here 2 see her room. Though I appreciate your service, I've had some stories of being judged on Craig's List. Oh well!

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(1.0)
The one thing I will say is make sure

The one thing I will say is make sure to confirm with someone that your subscription has been canceled. Despite what they say - deactivating or suspending your account does not stop them from charging you. They also say you can cancel just by clicking cancel but no such button exist. I do not recommend.

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(2.0)
I think Roomster has some good features

I think Roomster has some good features, but paying nearly $12 just to reply to possible roommates isn't great. It feels like a ripoff if the people I connect with aren't suitable, and I end up throwing money away on this service.

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(4.0)
The provided sources align with my criteria, creating a hopeful prospect for success

Although no matches have occurred, the provided sources align with my criteria, creating a hopeful prospect for success. Eagerly anticipating positive outcomes as I continue with the process.

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(1.0)
Enhanced experience with extended trial

To improve the customer experience, offering a 2-month free trial before obligatory payments would provide ample time for users to explore and engage in roommate searching.

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(3.0)
It's not clear how to post listings

It's not clear how to post listings. I dont see how to send myself notifications for leads. I missed dozens of leads due to lack of notifications.

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(5.0)
Roomster provides a useful home

Roomster provides a useful home and rental service that connects people in the community. The service is good, and the support is helpful.

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(3.0)
The company was okay

The company was okay, but I didn't appreciate not knowing I'd have to pay to get replies to my messages.

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(4.0)
I am seeking a roommate, just

I am seeking a roommate... just retired, there iss a big world out there to find one to live with...

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