Service advisor nailed it
Asked about a squeak and they rode along to hear it. Clear estimate, on-time repair, and a clean truck at pickup. Nice.
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United States, 9700 West Lincoln Highway, Frankfort, 60423
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Claim & RespondReviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers
Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.
Automotive & Transportation
Phillips Chevrolet is 430 out of 742 best companies in Automotive & Transportation on RealReviews.io
Phillips Chevrolet, a family-owned dealership for over 50 years, is the top-selling Chevy dealer in Illinois with the state’s largest inventory. Serving communities like Frankfort, Lansing, and Joliet, they prioritize a first-class car-shopping experience in a comfortable, stress-free environment. Phillips Chevrolet offers a wide selection of new and certified pre-owned models, including the Equinox, Malibu, and Silverado 1500. Their finance team simplifies the car-buying process to ensure fair pricing and ease. Additionally, their service and parts centers provide expert care to keep vehicles in peak condition for years to come.
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Liam Nelson
1 reviews
Service advisor nailed it
Asked about a squeak and they rode along to hear it. Clear estimate, on-time repair, and a clean truck at pickup. Nice.
R Jones
1 reviews
Friendly, low-pressure purchase
Found a Silverado online, set an appointment, and it was waiting out front. Sales answered trailering questions without hype. Finance explained lease vs buy clearly. We wrapped paperwork in under an hour and I drove home smiling.
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Bruno
1 reviews
Solid deal, long wait
Price was fair and the truck is perfect, but finance took longer than expected. Still left satisfied. Would shop here again.
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Ihbf Ffddg
1 reviews
Service team came through
Had a warning light. Advisor replied fast, booked me next day, and explained the warranty coverage clearly. Car back same afternoon.
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Andy Rachleff
1 reviews
First highway merge
On the way back from delivery, I hit the on-ramp and the car felt planted. That tiny moment sold me I’d picked right.
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Patrick
1 reviews
Transparent and timely
Scheduled a test drive online, got a clear quote with taxes and fees, and financing was explained without pressure. Service follow-up call came on time. What stood out was honesty and speed.
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Taurus
1 reviews
United States
I just bought a 2025 Equinox and
I just bought a 2025 Equinox and I had a great time working with Donna! She really knew her stuff and the whole buying process was fast and simple. Very grateful!!
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Karen Turner
1 reviews
United States
Bobby Walski was one of the first car
Bobby Walski was one of the first car salesmen who was genuine, not pushy, and really relaxed. It felt like I was getting a car from a buddy.
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Mr
1 reviews
United States
I visited the dealership to find my son his first car.
I visited the dealership to find my son his first car. As soon as we parked, the staff was quick to approach us, just like at most dealerships. We found a nice car and paid over $13,000 in cash. Everything seemed fine until the 3-month service inspection, when the battery failed. They claimed we swapped the tires, but we hadn’t done anything. I reached out to the salesman, and he just emailed me asking to call him, instead of reaching out himself. It was easy to talk to him when they took my money, but now I’m paying for repairs on a car that supposedly passed all inspections. Be careful and bring a mechanic with you. Rami was helpful at first, but not when a problem came up. I won’t be buying from here again.
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Ron
1 reviews
United States
Luis gave me good information
Luis gave me good information, he explained how financing works and where I stand right now. I will return when possible to try once more.
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Anonymous
1 reviews
Luis was really helpful and even
Luis was really helpful and even offered me a free trial with Onstart! I would recommend him, and his clear Spanish made it easy to understand everything.
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