PhilRx Reviews - 64

4.2

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84

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PhilRx is 428 out of 560 best companies in Health & Medical on RealReviews.io

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Summary

PhilRx has a 4.2 - star rating from 64 reviews, indicating a high level of customer satisfaction!

  • 5 stars

    72%

    45 reviews

    45 reviews

  • 4 stars

    12%

    8 reviews

    8 reviews

  • 3 stars

    0%

    no reviews

    no reviews

  • 2 stars

    1%

    1 reviews

    1 reviews

  • 1 stars

    15%

    10 reviews

    10 reviews

  • A

    Alyssa McIntyre

    1 reviews

    United States

    HORRIBLE

    They not only took a week to review the prescription from my doctor, then proceeded to fill the medication from a town over 2nd Day Air, took them 7 days to deliver, and the ice pack to keep it cool melted all over the bottle. Since the medication has to stay cold they told me it is no longer usable. They then expedited me a new bottle, but that was a joke, because it was 2nd Day Air and still arrived 6 days later, except no ice packs this time, so hotter than it was before. The team continually puts you in a round robin to get your money back from them. Absolutely the worst pharmacy company I have ever experienced.

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  • A

    Anonymous

    1 reviews

    United States

    Poor execution and communication

    Unfortunately there seems to be little internal communication. My auto refill came up in June, still waiting on product. (3+ weeks later). I was finally charged the co-pay only to have to returned a week later with of course, no explanation. I was trying to give them the benefit of the doubt thinking there was an MFR issue but alas, I called my local grocery chain, they got it in the next day and I used GoodRx. It may well be that they perform well for other programs but definitely not for the one I used them for.

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  • M

    Melissa

    1 reviews

    United States

    Horrible

    They are completely useless. My doctor sent over my prescription 3 times the past two weeks. PhilRx said they haven’t received my prescription. My doctor’s office has confirmation by fax and electronic prescription. By the way, within 2 hours, my doctor sent the same prescription to my local pharmacy, the pharmacy fill the prescription, and I was able to pick it up. What PhilRx could not do in 2 weeks, my local HEB pharmacy could do in 2 hours.

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  • J

    Jean B Sullivan

    2 reviews

    If I could give them 0 or -5 I would

    If I could give them 0 or -5 I would. After giving them my personal information, they let me know they could not fill my rx and ask me where they could transfer the rx to. I told them and they have still not transferred it after more than a week. Totally incompetent.

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Rating on other websites

  • Trustpilot

    4.8

  • Yelp

    1.5

  • Glassdoor

    3.5

Business information

Own this company?

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Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers
Category:

Health & Medical

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

PhilRx is 428 out of 560 best companies in Health & Medical on RealReviews.io

About PhilRx

Pioneering a transformative approach to life science product commercialization, this company integrates technology to enhance the prescription process. Driven by a passion for improving health outcomes, they've developed an innovative solution benefiting manufacturers, providers, and patients. The technology not only elevates brand value but also delivers an unmatched experience for physicians and patients alike. Operating under the mission to expedite prescription access, Phil ensures a seamless, affordable process through their user-friendly mobile platform. From insurance coverage facilitation to doorstep delivery, Phil's commitment includes real-time updates and convenient refill reminders for an optimal healthcare experience.

Key Details:

  • Location: The company is headquartered in Columbus, United States.
  • Founders: PhilRx was founded by Deepak Thomas.
  • Foundation Date: The company was established in the year 2015.
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