Reviews Summary

Talkiatry.com has a 1.5 - star rating from 2 reviews, indicating a low level of customer satisfaction!

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Rating (1.0)

About company

Talkiatry provides accessible mental health care through virtual appointments with licensed doctors. The service simplifies the process by accepting insurance, making quality care more affordable. Patients can receive personalized treatment plans tailored to their needs, all from the comfort of home. Talkiatry focuses on human-centered care, ensuring a supportive and professional experience. Their convenient approach bridges the gap between patients and effective mental health solutions.

Key Details:

  • Location: The company is headquartered in New York, United States.
  • Founders: Talkiatry.com was founded by Robert Krayn.
  • Foundation Date: The company was established in the year 2019.

  • Translation language

Customer reviews

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(1.0)
Talkiatry has been dishonest with their billing.

Talkiatry has been dishonest with their billing. They charged me using CPT code 99214, which is meant for more complex services, even though my telehealth sessions were simple. They inflated the charges just to increase their profits. When I tried to dispute the charge, their customer service was no help. I was sent to outsourced teams who couldn’t fix the issue. It’s obvious that Talkiatry cares more about making money than offering honest service. Stay away from this company. Their billing practices are unethical, and their customer service isn’t helpful. Don’t trust them with your health or money.

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(2.0)
Billing is confusing and the customer service

Billing is confusing and the customer service could be better. Be cautious before trying out this service. The doctors also have the ability to cancel appointments at the last minute, but if patients need to cancel, they must do so 48 hours ahead to avoid charges.

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