Reviews Summary

Ro.co has a 2.9 - star rating from 14 reviews, indicating a low level of customer satisfaction!

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Rating (1.0)

About company

Ro is a healthcare company dedicated to streamlining patient care for optimal effectiveness and convenience. They achieve this through vertical integration of crucial care components, including the doctor's office, laboratories, and pharmacies. This approach ensures that patients receive top-tier treatment from any location. By bringing these elements together under one platform, Ro simplifies and enhances the healthcare experience, enabling patients to focus on their health goals without the logistical complexities. Ro's commitment to providing best-in-class care marks a significant step toward accessible and effective healthcare delivery.

Key Details:

  • Location: The company is headquartered in New York, United States.
  • Founders: Ro.co was founded by Zachariah Reitano, Saman Rahmanian, Rob Schutz.
  • Foundation Date: The company was established in the year 2017.

Ro.co is a specialized company oriented on improving or supporting its clients’ health from the comfort of their homes. Such online visits, when adult patients are provided with thorough examinations and help with various health issues, are becoming very popular today. People who suffer from different disorders but are unable to visit their doctor personally successfully incorporate such a distant approach into their lives, receiving personalized treatment with all necessary prescriptions. This Ro.co review intends to present all important aspects and relevant information on how this particular online healthcare system works to provide future customers with a clear view of the issue. With great team support and high technology enhancement in the company, completing an online visit and detailing the symptoms has become simple as the US-licenced professionals from Ro.co work with clients, devoting all their time and energy effectively. On every healthcare platform, including Ro.co, the doctors and nurses undergo an extensive background check and license verification process to guarantee the patients an honest and reliable service they can offer. Many other Ro.co reviews agree that such a professional approach is a key factor in a company's growth and success, which also changes how patients think about science-backed means of health treatment. Delivering supportive and empowered care is essential to the modern world healthcare system. Today, an increasing number of patients receiving assistance from the Ro.co service are recognizing the value of such care, which helps them enhance their health and enjoy life to the fullest. Any negative Ro.co reviews and complaints from customers weren’t noticed in various online platforms and forums, showing the company’s success in hitting its clients’ health goals. 

Background Information on Ro.co

Ro.co founders Zachariah Reitano, Saman Rahmanian, and Rob Schutz honestly claim that they started their venture from scratch, believing they were doing the right thing. Thus, the company was launched in 2017 in New York City with mutual efforts, which turned into a big business with a promising future. The question, “Is Ro.co a scam?” has not been raised in any credible sources. Since its inception, the company has proved its reliability and effectiveness in both telemedicine practice and pharmacy services, providing assistance to individuals dealing with a range of serious health concerns, including those related to skin, hair, fertility, and sexual health. The company started as a telehealth business aimed to help men with different sexual problems. But today, it provides a wider range of treatment services for both men and women, which made Ro.co take second place in Wellness in Fast Company’s World’s Most Innovative Companies in 2019. Thus, questions like “Is Ro.co legit?” are not really a concern, as the company quickly gained popularity to show patients the importance of taking control of their health. 

Services and Offerings by Ro.co

Regarding services, the spectrum of Ro.co healthcare offerings is enormous. Working with trusted licensed organizations like American Telemedicine, Gelesis, LefitScript, ASOP Global, and others, Ro.co gained a lot of success in healthcare, policy, and beyond. The service Ro offers to its clients is immeasurable and highly valued by those who at least once had a chance to turn to the company for help. The Ro.co platform is perfectly designed so users wouldn’t worry about privacy and security. The Ro.co systems are working in compliance with all applicable privacy laws, implementing various technical and organizational security measures to protect patient’s information against unauthorized disclosure or access. Thus, questions like “Is Ro.co safe?” are not even raised in any reviews or forums. Positive reviews from those who received a qualified Ro.co health treatment guarantee the company’s competence and professionalism in its service. 

Reputation and Trustworthiness

The Ro.co world-renowned experts helped millions meet their health goals. Over the years, Ro extended its services to such business lines as women’s health, smoking cessation, and weight loss, filling that niche in the healthcare industry, which normally skips the attention of many health-oriented medical companies. Even though Ro.co operates outside the traditional US health insurance system, it doesn’t stop new clients from visiting this online healthcare organization with more requests and questions concerning their health condition. Simply by using the Ro.co phone number, clients can solve many health issues that troubled them for a long time. According to client feedback, a qualified physician reviews the results and prescribes medication if deemed appropriate. Ro.co has a medical advisory board that includes a former Surgeon General, world-renowned clinical directors, and medical leaders in fields including psychology, relationship counseling, sexual health, addiction, and family medicine. Thus, the treatment at Ro is qualified and trustworthy, which demonstrates again that Ro.co is reliable

Telemedicine Impact and Accessibility

The largest advantage of the telemedicine system is its accessibility. Today, almost everybody has reliable Internet and wireless service that enables customers to contact the medicine team on the Ro platform and get the required help. Managing registration through the Ro app became even easier, especially for those with computers, smartphones, tablets, and other devices, enabling patients to engage with their requests easily. All from the comfort of home. With Ro.co's evolution and changes, clients from different parts of the globe can have access to qualified experts who deal with a wide variety of health issues. The influence of such organizations is tangible, providing people with relevant help in emergency situations. Partnerships with other medical organizations, such as Gelesis, make Ro more qualified and experienced in other health issues. 

Legal and Ethical Considerations

Ro is a legitimate company offering FDI-approved medication and appointments with licensed doctors. According to customer reviews, Ro.co is real and provides people with helpful service that solves many difficult health problems with a single phone call. Regarding ethical considerations, Ro understands the importance of confidentiality and privacy concerning health information. All the customer information is governed by applicable federal and state-specific privacy laws and regulations, enabling the Ro organization to participate in medical treatment legally. 

Patient-Centric Approach and User Experience

Those experiencing health issues or seeking to improve their health can easily contact Ro.co for help. The organization’s patient-centric approach creates a perfect environment for clients who prefer private and individual methods in their treatment procedures. Especially the ones who stay at home and solve various personal issues from their comfort place prefer Ro.co to assist with their health concerns. All Ro.co visitors are satisfied with the service the company offers. Moreover, the patients’ reviews are filled with gratitude to the company that helps them undergo difficult times in their lives. With the Ro health guide, clients are provided with ongoing care, which implies the doctors stay in touch with patients 24/7, discussing and updating their treatment and answering health care issues online. 

Conclusion

Those who dream about effective and patient-oriented medicine should get acquainted with Ro.co and its efficient healthcare approach. Ro is considered one of the quickest and most successful online companies, providing patients with quick and discreet treatment. Their clients can have medication delivered fast from 6 nationwide pharmacies. Qualified experts will help to diagnose and manage any health issues, from sexual health and fertility problems to weight loss. Personalized treatment recommendations can ensure the patient gets a convenient approach and required privacy. According to the Ro customers’ reviews, no other organization can make people feel empowered while helping them understand what is happening in their bodies. 

Customer reviews

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(1.0)
Seems Like a Scam
by Anonymous

Long story short, I attempted to obtain one of the weight loss options and after playing for a month of service, at home blood test kit, the responded back and advised that since I didn’t have a condition approved through my insurance it would be $1k per mo the for name brand or $500 for their generic version. Not really sure why they get away with advertising $150 per month but that’s only their fee. Don’t waste your time. It may have been an option in the past but now that all of the incentives are gone, unless you want to pay $1k per month for weight loss meds, don’t bother

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(1.0)
Ro is a scam!
by Anonymous

I paid $99 just for them to draw blood from me. They pretended they were already shipping my glp injections to my pharmacy, but would never tell me which one. Then I get some fake results from my blood work and they say I now owe $450 for my glp-1 injections to be shipped. You can’t speak to anyone directly. Ro is a scam. I paid them $99 just to stick me for blood.

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(5.0)
The company needs to stay
by Doris

The company needs to stay in contact with customers who want to lose weight. I need support to believe it will work if I follow instructions. I'm worried I won't lose weight if I'm not doing it right. When will I see results? It's only been two days, and I don't feel any change.

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(2.0)
The delivery took 6 days longer than promised.
by Chris

The delivery took 6 days longer than promised. Ro and UPS haven't provided clear information or responded to queries. This is really frustrating and a waste of time. Not satisfied at all. Considering exploring other healthcare providers.

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(5.0)
Required a different prescription
by Anonymous

Required a different prescription telehealth service for my ED treatment. Got professional, efficient, and timely assistance. Appreciate it.

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(2.0)
RO has been utterly disappointing in
by Anonymous

RO has been utterly disappointing in assisting my wife with her prescription, leaving us in a two-month ordeal. Their apparent indifference to our predicament contrasts sharply with their efficiency in taking our money without hesitation.

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(1.0)
Caution! Clicking on the site leads to
by Linda

Caution! Clicking on the site leads to an unexpected membership sign-up through a deceptive questionnaire. Contacting them is challenging without a direct option to speak with a person. Despite not using their services, I received an unrequested test kit along with charges for membership, test kit, and sign-up fees. Attempts to cancel the membership are ongoing. The company's practices are disappointing and should be approached with caution.

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(5.0)
Impressed with Ro's efficient prescription
by Bert K

Impressed with Ro's efficient prescription management. The timely notifications and streamlined renewal process have made managing prescriptions hassle-free. The quick shipping and well-thought-out packaging add to the overall convenience. These services are a necessity for my hectic schedule, saving me valuable time.

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(1.0)
The communication process is
by Richard M

The communication process is sluggish and time-consuming. Seeking information involves logging in and sending an email, with a response time ranging from 1 to 3 days. Unfortunately, if the provider's response falls short, it necessitates another round of emails and prolonged wait times for only partial answers. The interaction lacks the fluidity of a genuine conversation, and based on varying experiences in reviews, consistency seems lacking. Given the challenges faced initially, I have reservations about the likelihood of communication improving in the future, leading me to reconsider moving forward with the company.

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(1.0)
Deactivating my account has been
by Robert V

Deactivating my account has been an ongoing struggle; despite multiple attempts, I was still charged. The recent notification about a shipped lab kit only adds to my frustration. The customer service hotline directs me to email, but my inquiries remain unanswered. I strongly advise against dealing with this company; consider alternatives like HenryMeds for a more reliable experience.

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(1.0)
Terrible experience. Invested in
by PATRICIA

Terrible experience. Invested in the weight program, including the $75 metabolic testing, only to be told I needed an in-person consultation. Total time-waster. Should've opted for in-person assistance from the beginning.

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(5.0)
I received the medication
by Nicholas Hileman

I received the medication within the promised timeframe. Although the process is gradual, I'm pleased to see my hair growing back. It's a slow journey, but now I have hair where I was once bald. Having my hair back makes me very happy.

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(5.0)
Impressive delivery speed!
by Mike Witt

Impressive delivery speed! I received the product within a few days of placing my order! Excited to see if the product lives up to the excellence of their customer service!

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(5.0)
The healthcare providers at Roman consistently deliver top-notch care
by Ben Lifland

The healthcare providers at Roman, particularly Patricia McMorrow, NP, consistently deliver top-notch care. They are highly conscientious, responsive, and helpful, ensuring an excellent healthcare experience.

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