Reviews Summary

GoodRX.com has a 3.9 - star rating from 7 reviews, indicating a low level of customer satisfaction!

5 stars
4 reviews
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1 review
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1 review
Rating (1.0)

About company

Dedicated to enhancing accessibility, the organization empowers American consumers in locating affordable medications tailored to their needs. By prioritizing innovation, they aspire to revolutionize healthcare access, ensuring individuals, irrespective of income or insurance coverage, can make informed decisions about their well-being. With a mission centered on knowledge, choice, and care, the organization strives to foster a healthier society by leveraging technology to bridge gaps in healthcare affordability. Their commitment to building better solutions underscores a vision where everyone can access the right care at the optimal price point. In essence, they aim to democratize healthcare for all Americans.

Key Details:

  • Location: The company is headquartered in Santa Monica, United States.
  • Founders: GoodRX.com was founded by Doug Hirsch.
  • Foundation Date: The company was established in the year 2011.

Customer reviews

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(5.0)
Man, I've been riding the GoodRx
by Pj

Man, I've been riding the GoodRx train for years now, and it's been a game-changer. Those meds that used to cost me an arm and a leg? Now, thanks to GoodRx, they're more like spare change – a whopping 75% less. Only stumbled twice when I couldn't swing a couple, but hey, nobody's perfect. When things get a bit wonky with the pharmacies, the GoodRx squad's got your back. And let's be real, living on Social Security means I'm counting pennies, so splurging on the GoodRx Gold at 10 bucks a month? Not in my tight budget. But hey, just with the regular GoodRx, I've pocketed over 8 grand in savings this year alone. So, yeah, I'll keep riding this money-saving wave.

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(1.0)
Tried sorting a UTI issue
by Patricia

Tried sorting a UTI issue, got charged, and then Nurse Christine Ellis dropped the bomb that I didn't match the profile. Turns out my daughter's info was stuck to mine from 2020. Nurse canceled the chat, leaving me hanging with no answers. Tried to edit the profile, but it just looped me back into the silent nurse chat. Called GoodRx, and they're scratching their heads too – can reimburse, but the chat's still hanging like a bad date. Seriously bummed about this choice for care. Thought it'd be smooth sailing, but turns out it's a shipwreck.

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(2.0)
Ugh, dealing with these
by TN hiker

Ugh, dealing with these guys every month is a real headache. The price my pharmacy is getting for my meds is playing hide and seek with what my Gold Good RX is showing. And get this, every single month turns into an hour-long saga on the phone with their customer service. If the pharmacy plays hard to get and doesn't answer, they're told to just sit tight for a whole hour before calling again. It's a real head-scratcher. Why isn't my BIN or membership making this any smoother? The struggle is real.

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(5.0)
One of my meds got
by Clara Waller

One of my meds got a sweet $5 discount, and for my husband's, which usually costs a whopping $140, we snagged it for just $30 using GoodRx. That's a jaw-dropping $110 saved. Can we get a round of applause for GoodRx? Thanks a bunch for being the money-saving hero!

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(5.0)
The company's main problem is saving money.
by Michael

The company's main problem is saving money. Often, I find a overpriced generic drug much lower with GoodRx. Newer meds usually sell at full retail price, and GoodRx is not helpful. It's also good showing different savings with a Ck listing of various drugstores.

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(4.0)
Man, this company's got the
by C Nichols

Man, this company's got the hookup! The coverage at different pharmacies is on point, and the prices? They're throwing some serious competition shade at my BCBS plan. Love me some good deals and options. Thumbs up for that!

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(5.0)
Good RX really surprized me with the amount
by Robert

Good RX really surprized me with the amount of money I saved. It's often cheaper than my insurance. In 2023, Good RX saved me $2,000 on my meds.

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