Headway.co Reviews - 156

Starting with Headway has been a bit

Starting with Headway has been a bit perplexing. Setting up my provider account proved challenging, especially with the insistence on using my CAQH credentials. While I've been with CAQH for years, sharing my username and password feels unnecessary. Headway should explore alternative vetting methods, aligning with industry standards to alleviate concerns about security. Is anyone else uneasy about divulging login details?

Highly recommend them

As a therapist trying to juggle multiple insurance plans, finding a way to streamline the process was essential. Headway has been a real game-changer. It's like having a helpful assistant that takes care of all the stuff I don't want to deal with. The platform makes it easy to serve clients with insurance I’m not directly linked with. Billing is a breeze, the interface is pretty straightforward, and whenever I have questions, support is quick to respond. For anyone looking to expand their practice without getting bogged down in paperwork, this is the way to go. It's helped me focus more on my clients rather than getting tangled up in admin work. Highly recommend giving it a shot if you're in the same boat.

I had a really great

I had a really great time working with the team at Headway. From the start, they made me feel like I was in good hands. The whole support system was amazing and showed genuine care, which is pretty rare to find these days. They were always there when I needed them, offering guidance and just the right amount of support without being pushy. You can tell they're really focused on making sure everything goes smoothly. The professionalism mixed with their compassion is something that really stood out to me. If you're looking for a service provider that truly cares, Headway is definitely worth checking out. I've been really impressed and grateful for their help!

I remember booking an appointment

I remember booking an appointment on this video platform the other day. It's super handy, but let me tell you, my phone struggled a bit. Video quality took a hit, and I was left squinting at the screen. It uses loads of resources, and my phone just couldn't keep up. But other than that, everything else was smooth sailing. Their appointment reminders are a lifesaver, popping up just when you need them. It's like having a little assistant nudging you not to forget. Overall, even with the hiccups, it's been pretty solid. Anyone looking for convenience might still find it worth a shot, just maybe not on a phone that's juggling a million other things.

You know, I've been seeing

You know, I've been seeing this therapist who's created this incredible safe zone where I can finally tackle those old traumas that have been haunting me forever. It's like this weight is lifting off my shoulders as we dive into those tough talks. She's got this knack for making things feel less scary and helping me find brighter thoughts to latch onto instead of the past pain. And can we talk about Headway’s scheduling? Those text and email reminders are lifesavers—I’d be lost without them! Honestly, this whole experience has been such a game changer for me, and I couldn't be more thankful. Feeling hopeful for the first time in ages!

I've been seeing this therapist

I've been seeing this therapist who just gets me. It's like talking to a friend who totally understands where I'm coming from. We're around the same age, so when we chat about stuff, it just clicks. She's been amazing with this childhood trauma I couldn't shake off. With her guidance, it's not weighing me down anymore, and it's something even my wife has picked up on. It's like a weight's been lifted, and I'm genuinely feeling lighter and more at peace. Having someone who truly listens and helps make sense of things is a game changer. It's been a journey, but I'm finally getting to a place where the past isn't holding me back.

I've been using Headway for

I've been using Headway for a while now, and it's been a game-changer for my well-being. Lisa, my counselor, is simply incredible. She's not just a great listener but someone who genuinely cares about what I'm going through. Every session with her feels like chatting with a good friend who really wants to help. Her advice is always spot-on, and she has this knack for making me feel comfortable and understood. I honestly don't know where I'd be without her support. Lisa’s been a huge positive influence in my life, and I'm so thankful for everything she does. If you're considering Headway, I can’t recommend it enough!

You know, I was really

You know, I was really in a pinch when I reached out to Headway. They actually had a real person on the line who took the time to go through my insurance details and figure out what I needed. By the end of the week, I was sitting down with a therapist who turned out to be just amazing. The whole billing thing has been straightforward, no surprises there. Plus, their website is super handy—changing appointments or checking what's been billed is a breeze. Honestly, it’s just been a really smooth experience, and I’m grateful for that. It’s like they really got everything covered, you know?

Visiting Betsy Kuruvilla, PMHNP

Visiting Betsy Kuruvilla, PMHNP, was like chatting with a friend who really gets you. She didn’t just listen; she made me feel heard and safe. Her warmth was comforting, and I felt zero pressure, just this genuine sense of understanding. Betsy asked all the right questions, making sure she truly grasped what I was going through. It was nice knowing someone was genuinely interested in my story and not just ticking boxes. I walked out feeling positive and reassured, which was a huge relief. Can’t wait for our next session—it's comforting to know I’ve got someone like her in my corner.

I stumbled upon Headway when

I stumbled upon Headway when I was searching for a hassle-free way to manage my therapy payments. Honestly, it was such a relief. They took care of everything, from dealing with my insurance info to setting up my payment method. What's cool is that I can switch between my Flexible Spending Account and another card whenever I want, which is super convenient. I didn’t have to jump through hoops or fill out endless forms. Just handed over the details, and they handled the rest. It’s like having a personal assistant for my therapy payments. Makes life so much easier and stress-free.

This place is great!

This place is great! Ms. Crossley will listen to me babble for an hour and it's only $20! I couldn't pay anyone else in the world to do that for $20. I'd have to pay thousands for anyone else, plus they'd probably tell me to quite after the first ten minutes.

Working with Headway has been a real pleasure.

Working with Headway has been a real pleasure. Therapy can be hard to find, and I think Headway has made it easier for many clients who struggle with the costs. I've been working with them for over two years, and it's been a positive experience all the way!

Clear filters, easy booking

Created an account, entered insurance, and immediately saw clinicians who take my plan. Scheduling was straightforward, and the telehealth link worked on the first try. Minimal learning curve, which I appreciated.

They offerreally good prices

They offerreally good prices for therapists. They're good at talking to us and making sure we're happy with their service. They treat us fairly. I suggest therapists check them out for handling billing.

These meetings have helped me get past some

These meetings have helped me get past some tough times and I really look forward to each session. The support I get during them makes a big difference in my life and keeps me going strong.

Being a small private practice

Being a small private practice owner, not having to stress about handling claims myself is a wonderful relief. Headway makes billing hassle-free, and the platform is really easy to use.

The system was quite simple to understand.

The system was quite simple to understand. No major training was needed to get started. Sadly, there are so many therapists in Florida that I rarely receive referrals from Headwey.

The program's insightful guidance on leveraging different platforms

The program's insightful guidance on leveraging different platforms to establish and grow a practice was exceptionally informative, offering valuable insights into the process.

Managing insurance and billing through this

Managing insurance and billing through this platform has really simplified things for me. Handling it solo for other companies makes me truly value Headway's help.

Quick and polite reply.

Quick and polite reply. I already fixed my problem, so I didn’t really need help – but it was nice to see they responded in less than a day. Thanks!

I find the EHR to be quite easy to use.

I find the EHR to be quite easy to use. Referrals are coming in more regularly now, and it makes me feel hopeful about where my practice is headed!

Headway is my favorite plattform

Headway is my favorite plattform. It’s practical and has good rates. The only down side is how long it takes to verify insurance.

Helpful and responsive support

They answered within a day, explained coverage vs copay clearly, and fixed a scheduling mix-up. My question was fully resolved.

JJ and the Hedway team have been great

JJ and the Hedway team have been great in helping me learn the ropes of Hedway and start to build my caseload more!

Headway has been good to work with

Headway has been good to work with. It's made billing an easy prosses and I have seen an increase in income.

The simplicity of the service

The simplicity of the service makes it a good choice. I no longer have to pay bills to make sure I get paid.

Headway really impressed me with

Headway really impressed me with how well they handled setting up new clients, billing, and their rates.

Finding mental health support can

Finding mental health support can be tricky, but using Headway has been a game-changer for me. It’s like having a personal assistant for all my mental health needs. The interface is super easy to navigate, and I can book appointments with just a few taps. However, when it comes to rescheduling, it’s a bit of a hassle. Instead of doing it straight through the app, I have to make a call, which isn't ideal. But honestly, that’s a small hiccup in an otherwise great experience. Overall, Headway’s been a reliable tool for managing my mental health, and I’m really happy with it. Just wish that rescheduling was a bit simpler.

Headway has really helped my business

Headway has really helped my business grow by expanding my clientele and increasing my weekly bookings. Their help with paperwork and billing lets me concentrate on my clients. I like their support team and how fast they reply when I need help. The only problem I've faced is sometimes an insurance plan isn't accepted or there's a mix-up with copay, but the support team tries their best to help in these situations.

Headway really makes getting credentials with insurance boards simple

Headway really makes getting credentials with insurance boards simple, which is super helpful for my private practice. Unlike before, I don't have to wait forever to get paid. Though, it would be better if they could negotiate better payment amounts with insurance boards. It's a shame some insurances don't pay enough for certain services. Hopefully, Headway will push for change, given the shortage of therapists.