Reviews Summary

Kohls.com has a 1.6 - star rating from 5 reviews, indicating a low level of customer satisfaction!

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3 Reviews
Rating (1.0)

About company

Kohl's promises customers exceptional experiences while shopping for a diverse range of products, including apparel, shoes, accessories, and home goods. Renowned for offering top brands, Kohl's ensures quality at great prices, making it a go-to destination for savvy shoppers. With a commitment to excellence, the retailer consistently delivers a wide array of choices, catering to diverse preferences and needs. Whether shopping for the latest fashion trends or home essentials, customers can expect a seamless and enjoyable shopping experience at Kohl's. The brand's reputation for providing quality and affordability positions it as a trusted destination for finding great deals across various categories.

Key Details:

  • Location: The company is headquartered in Menomonee Falls, Wisconsin, United States.
  • Founders: Kohls.com was founded by Maxwell Kohl.
  • Foundation Date: The company was established in the year 1962.

Customer reviews

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(2.0)
Wht's happening with ur Website?
by Melany

Wht's happening with ur Website? It's been causing me a lot of anxiety! I've been trying to make purchases for the past few weeks and it's just one issue after another. I really like ur merchandise, but not sure if it's worth the headache trying to figure out how to navigate it and make simple purchases.

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(3.0)
I've been attempting to purchase
by Anonymous

I've been attempting to purchase Sonoma petite jeans for a year, but there's no stock available. It's puzzling; do they still produce jeans? I thought this store sold clothes.

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(1.0)
Ordering online is a bit tricky
by Ss

Ordering online is a bit tricky since returning by mail means you have to go to the post office and pay for the return yourself. This can be inconvenient, and it seems like many end up stuck with products they're not happy with. Unfortunately, customer service doesn't offer much assistance either.

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(1.0)
My online shopping experience with this platform has been disappointing
by hiLâL kavafoğLu

My online shopping experience with this platform has been disappointing. The constant fluctuation in prices and lack of transparency are frustrating. Additionally, the customer service provided is subpar. I would not recommend this platform to others.

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(1.0)
My last purchasing experience was remarkably unsatisfactory
by Mariya Pydyk

My last purchasing experience was remarkably unsatisfactory. After buying two pairs of shoes in the same size, one turned out to be too small. The return process was burdensome, lacking a prepaid label, and I had to incur my own expenses for the return. Adding to the frustration, the company informed me that the refund would only be processed within the next 30 days, effectively utilizing my money for their purposes during that period. Attempts to seek assistance from customer service proved fruitless, with nearly an hour spent in a chat session resulting in no resolution. Regrettably, I strongly discourage others from making purchases here, given the apparent disregard for customer concerns and the cumbersome return process.

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