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Ford Motor Company Reviews - 156

1.4

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Summary

Ford Motor Company has a 1.4 - star rating from 156 reviews, indicating a low level of customer satisfaction!

  • 5 stars

    7%

    9 reviews

    9 reviews

  • 4 stars

    0%

    no reviews

    no reviews

  • 3 stars

    4%

    7 reviews

    7 reviews

  • 2 stars

    6%

    10 reviews

    10 reviews

  • 1 stars

    83%

    130 reviews

    130 reviews

  • Reviews from other countries:

  • V

    VPIII

    1 reviews

    United States

    As a long-time Ford customer,

    As a long-time Ford customer, I'm genuinely upset to hear they're cutting back on their DEI programs. I always thought they stood for diversity and inclusion, which is super important to me. Now, I'm seriously thinking about taking my business elsewhere. And honestly, I can't keep this to myself. I'll be posting about it on my professional Facebook page, where I've got over 12,000 followers. Folks need to know about this stuff. Fingers crossed, Ford rethinks this decision soon because it really matters.

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  • D

    Dave Olson

    1 reviews

    United States

    I ordered a Ford Bronco

    I ordered a Ford Bronco Wildtrak and was excited when it finally went into production. But then it got pulled for a Quality Check, and that’s where the problems started. Four months went by, and I heard absolutely nothing. I kept asking for updates but got zero answers. It’s been really frustrating and honestly, if you're thinking about ordering a Ford, you might wanna think twice. The lack of communication and the wait is just too much. Not worth the hassle, I’d suggest looking at other options.

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  • J

    Jackson Mayer

    1 reviews

    United States

    I got a new Ford

    I got a new Ford recently, thinking it’d be a great investment, but it’s been just one issue after another. The engine doesn’t run smoothly, it keeps sputtering, and the transmission slips all the time. I thought maybe customer service would help, but they’ve been no help at all. Really frustrating, especially considering how much I paid for it. I was hoping for something reliable, but instead I’m stuck dealing with constant repairs. Feels like I’ve wasted my money and time.

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  • M

    Michael

    1 reviews

    United States

    Bought a fast charging adapter

    Bought a fast charging adapter from Ford for my 2021 Mustang Mach E ages ago, but still nothing. It’s been nearly 6 months and they keep saying they don’t know when it’ll arrive. Honestly, it's been a nightmare trying to charge the car. Most charging stations in the USA need this adapter, and without it, the Mach E is practically useless. Feeling pretty frustrated with the whole experience. Wish I had gone with a Tesla instead, at least their charging network is reliable.

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  • G

    G. Clubley

    1 reviews

    United Kingdom

    Really disappointed

    Bought a Ford, thought I got a good deal with just 73,000 miles on it. But guess what? Transmission totally went out. Did some digging and found out it's a common issue with automatics from that era. Reached out to Ford, hoping they’d step up. Nope, they refused to help. The repair costs are so high, it’s not even worth fixing, and now I’m left with no choice but to scrap the car. Really disappointed. If you're thinking of getting a Ford, seriously reconsider.

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  • H

    Happy customer

    1 reviews

    Ireland

    I wanted to buy a

    I wanted to buy a new Ford Kuga, so I filled out my details on their form. Got a call from a Ford garage and they took my info. Was pretty excited to get things rolling, but then... nothing. I waited for a call back. Days turned into weeks, and still no word. Kinda feeling like they forgot about me. All those Ford ads I keep seeing, guess they're for someone else.

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Rating on other websites

  • Trustpilot

    1.5

  • Reviews.io

    1.6

  • Sitejabber

    2.3

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Own this company?

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Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers
Category:

Construction & Manufacturing

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

Ford Motor Company is 224 out of 250 best companies in Construction & Manufacturing on RealReviews.io

About Ford Motor Company

Ford has a long history of innovation, having put the world on wheels over a century ago, and now focuses on reinventing icons with connected and electric vehicles. The company is dedicated to serving customers, communities, and the world, fostering shared ideals and a deep sense of family. Ford aims to improve lives, communities, and the planet by enabling personal freedom and the future of mobility. With 186,000 employees globally, Ford continues to drive innovation daily. Join Ford to help shape the future of transportation.

Key Details:

  • Location: The company is headquartered in Dearborn, Michigan, United States.
  • Founders: Ford Motor Company was founded by Henry Ford.
  • Foundation Date: The company was established in the year 1903.

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