Ford Motor Company

You think you're getting a solid truck, right?

You think you're getting a solid truck, right? But then reality hits. The quality? Not great, honestly. I mean, you'd expect more from such a big name. It's like they just skimped on the good stuff. And the dealerships? They see you coming from a mile away. You'd think they'd have your back, but nah, they just see dollar signs. First, you drop a hefty chunk of change on the truck itself, thinking it'll last. But when it doesn't, you're back at the dealer, paying through the nose for repairs. It's like a never-ending cycle that just drains your wallet. Not cool, Ford, not cool.

So, I took my 2016

So, I took my 2016 F-350 to Pugmire Ford in Carrollton, GA to fix an oil leak last year, and it cost me a hefty $2,574.96. Fast forward a year and 14,000 miles later, Hardy Ford in Dallas, GA tells me I still have an oil leak, specifically the rear main seal. They say it’s a $5 part Pugmire should have replaced but didn’t, so I had to shell out another $2,514.79. Just when I thought I was done, Wade Ford in Carrollton says I have another leak, again with the rear seal and the oil pan. Two dealerships, two different stories, and I’m stuck in the middle, unsure of who’s right. Ford Customer Service wasn’t much help either. Now I’m out over $5,000 and still no clear solution. What a mess! Any advice?

I bought a 2019 Edge

I bought a 2019 Edge a couple of years back, trading in my old F150 at Ridgewood Ford. The salesman took my snow tires and wheels, which were worth quite a bit, promising to swap them for ones that fit the Edge. Since then, it's been a nightmare. They've completely ignored me, and I feel like they just took my stuff and ran. It's like those tires vanished into thin air, and nobody seems to care. Even the owner hasn't been any help; it's like they don't value their customers at all. I really expected more, and it's been a huge disappointment dealing with them.

You know, I'm just frustrated

You know, I'm just frustrated with Ford right now. They’ve got this Ecosport model that seems to be available everywhere but in America. And get this – they even offer a manual transmission in Mexico! Why do they think all Americans just want big SUVs? That’s such an outdated stereotype. They missed the mark big time. If they just made the Ecosport reliable and offered it here, it would fly off the lots. Instead, we’re stuck with these automatic options that don’t quite cut it. Ford, it feels like a slap in the face when you give everyone else what we want, too. Just bring the Ecosport with a manual transmission to the U.S. already!

Walking into Larson Ford feels

Walking into Larson Ford feels like visiting an old friend. I remember my first visit five years ago, a bit nervous about the whole car-buying thing. But those worries melted away thanks to their amazing staff. They're genuinely kind and patient, making each visit feel special. It's not just about selling cars for them; they actually care. Whether it's a quick service appointment or just browsing, they always greet you with a smile and make time for any questions. I can't imagine going anywhere else for a car. It's not just a dealership to me; it's a place where I feel valued every time I walk through the door.

I got this recall notice

I got this recall notice for my 2020 F-250 from Ford, saying it was time to fix an issue they flagged earlier. This time, they claimed the parts were finally ready, so I figured I'd get it sorted. But when I called the dealership to book the service, they hit me with the news—they don’t have the special tool needed for the fix and have no clue when they’ll get it. It’s like Ford sent me on a pointless errand. Why even tell me parts are ready if the dealers can’t do the job? Frustrating experience, and it makes me seriously consider switching to a Toyota next time around.

I've been a loyal

I've been a loyal Ford fan for 40 years, but my 2023 Ford Maverick hybrid is really testing my patience. I drive it every day, and yet the 12v battery keeps going into sleep mode. Ford says it's because I'm not driving it enough, but they can't tell me what "enough" actually means. It's frustrating! I've been digging through the Maverick forums, and it turns out I'm not the only one with this issue. It's a common problem, but Ford won't acknowledge it. It's disappointing to see a brand I've trusted for so long not stepping up to fix this. I might have to rethink my loyalty to Ford if this keeps up.

I usually don’t bother with

I usually don’t bother with reviews, but I've gotta share this crazy experience. Bought my car in December, only to find out a week before there was a recall I knew nothing about. Fast forward to January, and I had to face the inspection station on the coldest day imaginable. My car, just six years old, failed emissions twice! Can you believe that? They pointed out a recall, so off I went to the dealer. While there, surprise, more recalls! Scheduled a fix, but then more problems surfaced. Tried inspection again—failed twice more! Called Ford, got the runaround, and was told I'd have to pay out of pocket. Loyalty means nothing to them. Ford, you’ve lost me for good. What a nightmare!

I can't believe how frustrating

I can't believe how frustrating this experience has been. My Ford Explorer Limited has been in the shop for almost a month, and I've only had it for two months! The transmission issue is just the tip of the iceberg. I've been getting the runaround from the dealership, and the so-called "advocate" from Ford Corporate has been no help at all. I told my husband we should stick with Chevy, but we decided to give Ford a chance. Big mistake. Groove Ford in Centennial, CO has been nothing but a headache. Their reviews warned me, but I didn't listen. It's clear they don't care about their customers or their reputation. I regret ever walking into that dealership.

I’ve been through quite the

I’ve been through quite the ordeal with my car. Took it to three different dealerships, and none could fix the issue. It was like they were all out of their depth. So, I turned to Ford Customer Relations, thinking they’d be the pros with the answers. Big mistake. Called them seven times, and every rep told me something different. Total chaos. Spent four hours at the dealership, hoping for some resolution, but when I got Michael on the line, he just wasn’t interested in helping. He wouldn’t even talk to the case manager. At least the other reps gave it a shot. But Michael? Total brush-off. What a frustrating experience.

I got my 2016 F150

I got my 2016 F150 Eco Boost brand new and kept up with all the regular service checks. But, man, what a ride it's been. I've dealt with eight recalls already. At 71,000 miles, the driver-side turbo gave out. Had to replace it, and when the oil was drained, it looked nasty, like thick sludge. Clearly, it hadn't been changed by the dealer, even though it should've been. Now, at 83,000 miles, the passenger-side turbo is acting up too. I'm frustrated because I thought there was a recall on these turbos back in 2016. Dealers like Ken Grody, and Jim Click Ford haven't been helpful, and now they're asking for $9,000 to fix it. I’m done with Ford. Time to sell this truck and never look back. Should've gone with a Chevy.

I picked up a 2026

I picked up a 2026 Ford Maverick Lariat Hybrid, thinking it'd be a solid choice, but man, was I surprised. Dropping around $40k, I expected some basic features, you know? Turns out, no automatic up and down windows. I mean, come on, even the 2025 model had them. It's like Ford's cutting corners and not really listening to what folks want. It reminds me of when I traded my 2022 Ford F150 Lariat for the 2025 model, and they ditched the exterior keypad feature I loved. It feels like they’re losing touch with their customers. I’m done with Ford. I’ll be looking for another brand that nails these details. It's disappointing because I used to be a big fan.

I was cruising around town

I was cruising around town in my 2023 Ford Mach E, feeling like I was on top of the world, when suddenly, it just stopped working. My heart sank. It doesn't even have 25,000 miles on it yet! I had to get it towed to the dealership, and to my surprise, they didn’t have any rentals or loaners available. After running diagnostics, they said it was a faulty part, but it's on back order nationwide. They mentioned it might take a couple of weeks, but that was back on January 20th, and I'm still waiting for an update. It's been a frustrating experience, and I'm stuck without my car.

When I picked up my

When I picked up my 2016 F-150, I was thrilled, especially with that lifetime warranty they talked up. It sounded like a sweet deal, right? But man, was I in for a surprise. Turns out, this so-called lifetime warranty is a complete joke. Every time I've tried to use it, there's some excuse or another. It's like they don't even care once you've driven off the lot. I feel like I've been tricked by Ford's empty promises. If you're thinking about getting one, just be ready for a whole lot of headaches. It's all about the sale for them, not the customer. I can't recommend Ford if this is how they treat their buyers.

I used to be

I used to be all about Ford, but I’m done. They’re just unreliable. I had high hopes for the F-150, but from 2004 to 2025, it's like every third one has some major problem. And instead of fixing things, it's like they're just trying to avoid losing money. The parasitic battery drain on the '04 and '06 F-150s is a nightmare. How do they not have recalls? Feels like they’ve got some kind of pass that lets them off the hook. I’m seriously considering switching to a Dodge Charger or Challenger, maybe even a Ram truck. I could get a good deal on a new Ford, but I’m not even tempted anymore. Not worth it.

When I got my 2024

When I got my 2024 Ford Escape, I was pretty excited. But soon, things started going south with all these electrical gremlins. Imagine trying to roll up your windows, and they decide to go down instead. And driving at night? The lights sometimes just turn off when switching from low to high beam. It's like the car has a mind of its own. The emergency braking system? It activates randomly, which is honestly terrifying. I took it to the service department at Coastal Ford in Squamish, hoping they'd sort it out. They've tried, but nothing's changed. Now, I'm supposed to go to another dealership. Reaching out to Ford customer service was a dead end. Feeling stuck and frustrated.

Having my Mustang Mach-E for

Having my Mustang Mach-E for nearly two years, I ran into a hiccup when it had to be towed because of some wiring problem. Still under warranty, I assumed things would be smooth, but that wasn't the case. No loaner car was offered, and I didn't get a ride back home, which was a bit frustrating. Ended up shelling out for a rental car while they fixed mine. Honestly, I expected better support, especially since the car's still pretty new. The repair took longer than I hoped, and it felt like they could've done more to ease the inconvenience. It's a great car, but this experience left me a bit disappointed with the service.

I went through the

I went through the process of buying out my Ford lease and decided to finance it through my credit union rather than the dealership. Things got a bit bumpy when I received several versions of the Bill of Sale with numbers that didn’t match up, even after we’d signed everything. Plus, there were extra add-ons on the paperwork that I didn’t remember agreeing to. This confusion made me ask for clearer documents, but instead, they said they’d send a refund check. Because of this, I ended up filing complaints with the New York Attorney General’s Office and others. I’m keeping all my paperwork just in case. If you're going through something similar, double-check everything and make sure all your documents are correct.

Buying a new Mustang should

Buying a new Mustang should have been exciting, but it turned into a frustrating ordeal. I've been loyal to Ford for years, owning three Mustangs and a Ranger, yet the dealerships acted like I was a stranger. They couldn't find my purchase history and labeled me as a new customer to hike up interest rates. Worse, they tried sneaking in extra warranties, inflating the price by $10,000 until I noticed. Despite showing them my last Mustang's title, they refused to offer the 3.9% financing with $5,000 down. It felt awful being treated like a liar when spending over $30,000 on a car. Diamond Ford, Kearny Mesa, and Ken Grody need to rethink how they treat loyal customers.

It's been a bit of a rollercoaster

So, it's been a bit of a rollercoaster with my truck, thanks to some recurring issues. But let me tell you, the team at Future Ford of Concord, especially Andy Weber, have really made a difference. Andy's been amazing every time I've had to bring my truck in, really listening to my concerns and handling things with care. Recently, my rear window got stuck down during some nasty weather. Even with their packed schedule, Andy made sure I could bring it in right away so my truck's interior stayed dry. And I can't forget to mention D'Angelo Casillas, the tech wizard who not only fixed the window but also managed my annual service like a pro. Sure, I’m not thrilled about the issues, but having Andy and the team on my side makes it all a bit easier to handle. They're definitely a bright spot in my Ford experience.

Man, it's been a real

Man, it's been a real hassle with my 2015 C-MAX after Ford's recall notice. They sent out a notice about some safety issue, but then just left me hanging without any parts or a fix in sight. Since mid-October, my car's just been sitting there, and I've been losing out on work. It's added up to over two grand already, and there's no end in sight. Ford hasn't offered a loaner or even a rental to help me get by. I mean, a recall is supposed to fix things, not leave you stranded. This whole experience just feels wrong and frustrating.

Oh, where do I even

Oh, where do I even start with our FORD fiasco? We were excited about getting a new car in March 2025, and the sales guy was all smiles and charm, making us feel like we'd hit the jackpot. But once we signed on the dotted line, it was like dealing with a completely different person. He seemed downright irritated by our questions, almost like he couldn't be bothered. Fast forward a few months, and our shiny new car failed us not once, but four times! Imagine the frustration of finding it dead in the garage, especially when you live far from town and rely on it for everything, including hospital trips for my husband. And FORD? They kept insisting nothing was wrong. We were stuck paying for a car we couldn't use and FORD refused a refund. We had to switch brands. Avoid the headache and look elsewhere!

My awful experience

I gotta share my experience with my daughter's Ford Edge. She had to get the engine replaced at just 61,000 miles, which was a bit of a shock. Thankfully, Ford covered it under warranty, even though it technically expired at 60,000 miles. Fast forward to 80,000 miles, and now the transmission's acting up, and it's gonna cost $7,100 to fix. It's tough for a single mom who's relying on this car every day. It's frustrating to deal with such big issues so soon. If you're considering this vehicle, just be aware of what you might be getting into. It's a bit of a gamble.

I've got a 2021 Ford

I've got a 2021 Ford Escape, and it's been a real headache. Both rear windows got stuck open because of some cable issue around 58,000 miles. Not cool, right? You'd think Ford would have a recall for something like this, but nope. I went to an independent shop to fix it, and now the dealership won't cover the costs just because I'm over 36,000 miles. Seriously? That's not even a lot for this kind of problem. Even though Ford admitted there's an issue, they didn't offer any compensation or help. Just feels like Ford's quality and customer service are really lacking. It's been frustrating dealing with this.

I got this 2024 Ford

I got this 2024 Ford Edge and, man, what a headache! Transmission went kaput, and guess what? No loaner cars at the dealer. Seriously? So, I had to rent one myself. Figured I'd get the money back, right? Wrong. They said they wouldn’t cover the whole rental. And then, instead of a check, they give it back on a debit card. Ford, really? A giant like you can’t just write a check? It's beyond frustrating. Honestly, never again. This whole mess is enough to make me swear off Ford for good. Worst experience with a car company ever.

Let me tell you about

Let me tell you about my experience with the Bronco. I needed to replace a headlight, and boy, was I in for a surprise. The whole process is crazy! You can’t just do it yourself; you have to go to the dealer because of how it's designed. They have to remove the front of the car, and that’s a solid 2.5 hours of labor. I found out the headlight alone costs about $275, and with labor, it’s over $500! I reached out to Ford, hoping for some assistance, but their response was less than helpful. It's frustrating, and honestly, I'm considering saying goodbye to my Bronco. It's just not worth the hassle.

Driving down the highway, imagine

Driving down the highway, imagine my shock when the A Pillar just flew off my car. It nearly caused a big accident. Not long after, the B Pillar Door Trim on the passenger side also fell off. The driver's side trim is peeling as I write this. These issues have been under recall for almost two years now, but Ford hasn't taken any action. No parts, no information, nothing. It's frustrating that they won't reimburse customers who choose third-party fixes, even when these companies can get the parts. Ford should either fix the issue themselves or let us get it done elsewhere and cover the costs. Having a car with parts literally flying off is not acceptable.

I've had my 2023 Maverick

I've had my 2023 Maverick Hybrid for about two years now, and things started going downhill after the first year. The V12 battery started acting up, with constant low battery warnings. They keep insisting the battery is fine, but it's clearly not. It’s frustrating to deal with, especially since there have been way too many recalls already. I was patient because, you know, cars are complex machines. But ignoring such a common issue is just disappointing. Seriously, just Google “2023 Maverick Hybrid battery problems” and you'll see it's widespread. I'm at the point where I'm thinking about trading it in for something else. Honestly, I can't recommend Ford to anyone. It's been a really disappointing experience.

You won't believe what happened

You won't believe what happened with my Ford. It's like they planned it to go haywire the moment the warranty ended. I mean, who does that? It's frustrating to think a company would cut corners with parts that barely last 10,000 miles. I was a loyal customer, really thought I'd stick with them for years, but they've pushed me away. Next time, I’m going with a Nissan. They seem to know how to build cars that actually last. Asian carmakers just get efficiency in a way Ford doesn’t. So, that’s it for me and Ford. They’ve lost a customer who was ready to spend big over the years.

So disappointing

So, here's the deal. We run a fleet of 15 Ford vehicles, and I've tried buying each one from different dealerships. It’s mostly because no dealer seems eager to keep our business. If they have what I need, they’re quick to sell it, but when I return, they're not too keen on finding what I want if it's not on their lot. It's frustrating. You'd think they’d want to keep a loyal customer, right? And now, I'm stuck with a dealer who can't even get my title sorted out. It's been over two months! Honestly, the lack of effort to win over customers is disappointing.