Ordered something back on December
Ordered something back on December 11th, 2024 and never got it. Reached out to customer service and they said it was delivered but I never saw it. No one around me got it either. Told them, and they offered to resend it. Gave them another shot, still nothing. Now they’re saying they’ll only refund 70% because of shipping costs. If I’d gotten my order, no problem with the shipping cost, right? But here I am, out of luck and money. Also, heads up, their site shows up as coatpop.com too. Pretty frustrating experience, and I bet I’m not the only one dealing with this mess.
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