Bestcustom.co Reviews - 222

It’s such a shame

I was thrilled when I got my custom 3D base photo. It looked so good, just like I wanted. But the delivery, man, that was a mess. I ordered it on December 16, 2024, and even paid extra to get it faster, but it took almost a month to arrive. That really killed the excitement for me. The product itself is fantastic, no doubt, but they really need to sort out their delivery issues. It’s such a shame because the delay made the whole experience less enjoyable.

I ordered a gift and

I ordered a gift and paid $20 for expedited shipping, thinking it would arrive quickly. But here I am, two weeks later, and the package is still stuck in China. Tried to cancel the order, and they said they would refund the shipping cost, but guess what? They never did. I’ve sent numerous emails asking for help and a refund, but they just ignore me. Honestly, this has been such a frustrating experience. Wouldn't recommend using this company at all.

This shipping experience was a total nightmare

I gotta say, this shipping experience was a total nightmare. Ordered something and it was stuck in processing for what felt like forever. Eventually, it got shipped internationally out of nowhere—didn't see that coming. After more than four weeks, the package ended up in Georgia. Here's the kicker: I live in Arizona! How does that even happen? It's like they threw a dart at a map and just hoped for the best. No clue how they messed this up so bad.

Shame!

I ordered something for a special event, but it ended up getting lost on the way. When it finally showed up, it was way too late and looked like it had been through a war. The whole experience was super frustrating. I was really counting on it, and now it’s useless. The item’s going straight to the trash because it's in such bad shape. Really bummed out about this and definitely not buying from here again. Feels like a waste of time and money.

I decided to splurge a

I decided to splurge a bit on this hat, thinking it would be worth the price for some decent quality. The wait felt like ages, and when it finally arrived, it was crammed into this tiny box, totally ruining its shape. The moment I took it out, I noticed the stitching at the back is already coming undone. It just looks cheap and not impressive at all. Honestly, pretty bummed out by the whole thing. Definitely didn't meet my expectations.

I’ve tried emailing twice about

I’ve tried emailing twice about my order status, and it's been nearly a month without a tracking number. Each time, they respond with, “Your order is completely proceed. The package was shipped out and waiting for the carrier to pick it up.” I don't get it – how can my order be both "shipped out" and still "awaiting carrier pickup"? And why am I getting the same response every time? This is really frustrating.

I ordered this thing almost

I ordered this thing almost a month ago and it’s still not here. The tracking info seems like a joke, says it's been stuck just a few hours away for days now. Customer service? Useless. They just repeated what I could already see on the tracking page. Kept telling me it "should" arrive soon. Honestly, I’m losing hope. Super frustrating experience, definitely not buying from this place again.

I ordered something from this

I ordered something from this site about three weeks ago and still no word on my shipment. It's been so frustrating waiting with no updates at all. I honestly just want my money back now. I can't believe how bad the service is. Definitely won't be buying from here again. Seriously, save yourself the trouble and shop somewhere else.

I ordered a product, thinking

I ordered a product, thinking it would arrive quickly, but it took forever—18 days! Honestly, had no clue it was coming from another country. If the website made that clear, I would’ve looked elsewhere. The waiting was frustrating and not what I expected. Will definitely think twice before ordering from this company again.

I ordered something on January

I ordered something on January 24th and here we are, February 20th, and still nothing. Like, seriously? Is waiting a whole month for shipping normal now? If that's how this place operates, I'm done. I mean, come on, that's just ridiculous. Who has time to wait forever for an order? Definitely not ordering from here again.

I ordered something over a

I ordered something over a month ago (#BCMC113776) and it still hasn't shown up. I've been on hold for ages, like more than 20 minutes, and then they just hang up on me twice. I tried emailing them, but no one's responding. What's going on? The tracking says it's being held, but why? This is so frustrating.

I ordered something from them,

I ordered something from them, paid the extra $9.99 for redelivery to my address on Honolulu Ave, but the package never showed up. It's been really frustrating waiting around and not hearing anything back. I just want my order or at least some kind of response. Feeling pretty let down by their service.