Amana Capital Ltd

Got my funds, slightly slow

Asked about a withdrawal timeline. Support replied within 24 hours and the funds arrived two business days later. Polite tone, not super fast, but reliable.

Smooth onboarding, pro tools

KYC took about a day, then MT5 credentials landed and funding via card posted quickly. Spreads on majors were fine and reports in the portal are detailed. Small learning curve around swaps and commissions, but docs cover it.

Fee question answered clearly

Support replied within an hour, broke down swaps and commission in a simple example. Not salesy, just factual, which I appreciated.

Confident after smooth execution

Trades fired at expected prices and reports matched what I saw on charts. That consistency made me feel reassured about risking more on my setup.

Tight spread during news

Expected chaos, but my fill was clean and within plan. I grinned, then tightened risk for the next one. Good sign.

Solid platform, mind withdrawals

I onboarded through the app, uploaded KYC, and traded forex and gold without issues. Communication via chat and email was polite and reasonably quick. One withdrawal needed an extra verification step and took longer than I liked. Execution fine, website details on fees could be clearer.

Good trades, vague fine print

Execution? Nice. Platform? Familiar. Some pages on fees feel like hide and seek. I still trade here, but I read every line twice like it’s finals week.

MT5 setup and fast fills

Registration and MiFID classification were straightforward. Funded via the client portal and connected MT5 within minutes. Spreads on majors are competitive and execution felt snappy during London open. Platform docs are clear, so getting started was easy even with multiple accounts.

Stable platform, steady fills

Order entry felt responsive and stable during news. That steadiness mattered more than bells and whistles. I felt comfortable trading modest size.

Clear docs and polite staff

Sales walked me through account types and margin. Docs included execution policy and costs, emailed right after the call. Funding and withdrawals tested fine. I liked the measured approach to suitability questions and the clear guidance on product risks.

They actually answered risk questions

I asked pointed questions about leverage and stop-outs. They actually answered with specifics, not fluff. That built a healthy respect for their process.

Onboarding was methodical

Account setup with documents took a day. Platform choice and risk disclosures were easy to find. The process felt careful rather than rushed, which I appreciated.

I sent money from my local bank account

I sent money from my local bank account, and it’s been almost a week now, but it’s still not showing up in my Amana account. They say they offer 24-hour support, but after looking at the screenshot, I don’t think that’s true. I’ve been trying to get a response since yesterday, but no luck. They don’t seem to care about the stress or time of their clients. The customer service is really bad – BE CAREFUL BEFORE YOU SEND MONEY TO AMANA.

I submitted a withdrawal request 2 weeks ago

I submitted a withdrawal request 2 weeks ago, and it's still waiting for approval even though they claim it takes a maximum of 7 working days. I reached out through the support chat, which is the only option, but an AI just started firing questions at me. When I asked to speak with a customer service rep, it told me to wait in the chat. I waited for almost 2 hours without any response or even a follow-up email about my issue, even though I explained my problem in the chat. I believe I might need to report them to the DFSA.

I want to express my thanks for the good experience

I want to express my thanks for the good experience with your app. I received excellent help from your team to reach the international market. Trading has never been this simple for me.

Thanks for this awesome app

Thanks for this awesome app, i was unsure about using a trading app before. After trying yours, I got the best experience possible, thanks for the security and help.

Consider not transferring money using a credit

Consider not transferring money using a credit card in the UAE, since these transactions are considered cash advances, and the bank charges are very high.