Zumper.com

2.4

7 reviews
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  • 1 stars

48%

48% of reviewers recommend Zumper.com. Below average in this category

Below average

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Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers

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Category:

Real Estate

Zumper.com is 148 out of 149 best companies in Real Estate on RealReviews.io

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About Zumper.com

Zumper is dedicated to transforming the rental experience by making it easier, faster, and more personalized. They aim to simplify the apartment search process, helping renters find homes they truly love. Recognizing that finding a new place is more than just a move, Zumper focuses on creating a fresh start for individuals, whether they're relocating across town or across the country. Their mission is to modernize and improve the rental journey, eliminating the frustrations of traditional methods. By doing so, Zumper strives to offer better living opportunities for everyone.

Key Details:

  • Location: The company is headquartered in San Francisco, United States.
  • Founders: Zumper.com was founded by Anthemos Georgiades, Taylor Glass-Moore, Russell Middleton.
  • Foundation Date: The company was established in the year 2012.

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Customer reviews

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  • B

    Brian Tompson

    1 reviews

    Tour scheduled in minutes

    Requested a tour on my lunch break, and the agent texted within minutes. Simple, fast, felt like momentum for once in this market.

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  • L

    Laura K.

    1 reviews

    Fast alerts, a few duds

    Map search with pet filter saved me time, and instant alerts pinged new spots fast. Mixed bag on listing freshness though; a couple were gone already. Still landed a viewing within a day.

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  • D

    Durand

    1 reviews

    United States

    I wouldn’t give them even a single star.

    I wouldn’t give them even a single star. I created an account as a Real Estate Agent and followed all the verification steps they required. I even received an email saying my account was active and that I could start screening tenants. I sent two tenants to their site, completed the applications, and got the credit reports. Then, out of nowhere, they deactivated my account saying I didn't follow their terms. All I did was try to download my reports. Based on my experience, I’d suggest using a different screening service.

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  • N

    Neil M

    1 reviews

    United States

    I’ve used Zumper before with no issues

    I’ve used Zumper before with no issues, but after reposting my rental listing, they treated me like I was trying to pull something shady. The customer support is really poor. They wanted proof I was the owner, but even that didn’t satisfy them. It felt like they were asking for way more than necessary – maybe even a DNA test! Honestly, their service could be much better. I wouldn’t suggest using Zumper unless you like dealing with unhelpful support.

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  • W

    Walter

    1 reviews

    United States

    I appreciate that Zumper sends me apartment listings

    I appreciate that Zumper sends me apartment listings, but I often find myself scrolling through many that are too expensive for me. It seems like my budget preferences are being overlooked. Since I’m on a fixed income, I can’t consider apartments that take up a large portion of it.

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  • C

    Charles

    1 reviews

    The property I received in the email as a rental

    The property I received in the email as a rental listing was actually an old one from years ago. When I reached out to the broker to schedule a viewing, they had no knowledge of the house being available for rent. It felt like a bait and switch tactic. I would not recommend Zumper.com as it's not a reliable source for rental listings.

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  • A

    Anonymous

    1 reviews

    Zumper is one of the most poorly managed sites I've come across!

    Zumper is one of the most poorly managed sites I've come across! Their listings are often incorrect, and reaching out to someone is nearly impossible. I can’t understand how anyone manages to find a rental through their platform. It's hard to believe they are still operating. Really annoyng. I won’t be using it again and I will definitely advise others to stay away too. It’s just a complete disater.

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