I really want to enjoy this company since many
I really want to enjoy this company since many of their products are good, though the instructions often lack clarity. Unfortunately, I think I’m done with them. The customer service is honestly not great. A few deliveries ago, it took me hours of messaging and calling to resolve a simple issue. This time... I’ve ordered often enough, so they should have my address correct by now. But no, my package is stuck on a truck for days, and I can’t get anyone from customer service to reply. I’m honestly not sure if more things can go wrong, but it feels like they have. The issues I mentioned are just the start, and now, even after doing what they asked, I’ve only received an auto-response with no follow-up. It's disappointing.
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