ThermalPaperDirect.com

Boxes in two days

Checkout was smooth, picked 3 1 8 rolls, and free shipping kicked in. Order shipped same day. Exactly what our POS needed.

Reorder in seconds

Searched by printer model, added the right rolls, and checked out fast. Free shipping over $49 is easy to hit, and tracking lands instantly. Couldn’t be simpler.

Quick answer, no fuss

Asked if sticky-back rolls matched our handheld printers. Got a polite, detailed reply the same afternoon. Clear, professional, and fully resolved my question.

Dependable paper, fast ship

BPA-free rolls print dark and clean. I felt confident restocking here. Boxes arrive in a day or two, every time so far.

Great! Simple to make the order and

Great! Simple to make the order and it arived before time. Items are very handy, work well and great quality with fair cost.

Their company seems inconsistent.

Their company seems inconsistent. I ordered from Connecticut, good core size, flat paper, perfect pink mark. Now from Mahwah, NJ. Small cores, can't use whole roll, paper curls. Wish I could choose what I get.

The company got our order to us on time

The company got our order to us on time, but the box looked rough and the rolls seemed kinda like they were taken from a storage room floor. The product's okay though, and we'll buy from them again!

Waited for more than three weeks

Waited for more than three weeks for my order, however, they apologized and included a complimentary case. They rectified the situation, and that's why I'll stick with them for future business. Not many companies would take such steps to make amends.

Received 2.25 x 70, but unfortunately

Received 2.25 x 70, but unfortunately, the 2.25 x 170 didn't make it to me. After scrutinizing my invoice, I discovered it was backordered, but it's set for delivery today. I want to highlight the commendable quality and pricing of their products; they seamlessly integrate with my register and POS system, causing no issues. Thanks!

Received my paper after a 10-day

Received my paper after a 10-day wait, which, in my view, is excessively lengthy. The extended duration left me dissatisfied with the service.

Amy efficiently duplicated my prior

Amy efficiently duplicated my prior order, but a size error occurred due to my change in processor machines. Despite my lack of tech prowess, she pleasantly assisted in correcting, reordering, and facilitating the return process. Her support was invaluable for someone like me with limited computer skills. Good experience!

Waited an extended 3 weeks for

Waited an extended 3 weeks for my order, yet they acknowledged the delay and threw in a complimentary case. Their effort to rectify the situation speaks volumes. I'll stick with them; not every company would go the extra mile like they did.