Reviews Summary

ThermalPaperDirect.com has a 4.3 - star rating from 6 reviews, indicating a high level of customer satisfaction!

5 stars
4 Reviews
4 stars
1 review
3 stars
0 Reviews
2 stars
1 review
1 stars
0 Reviews
Rating (1.0)

About company

As a comprehensive resource, THERMAL PAPER DIRECT specializes in providing a vast range of credit card paper, thermal paper, ribbons, and paper roll products, including both popular and hard-to-find sizes. With a commitment to versatility, they cater to almost every machine with nearly any size, gauge, or type of printer ribbon or paper roll. Serving diverse industries, their top-quality selection ensures reliability for various applications. The user-friendly internet site showcases commonly found items, but even if a specific product isn't displayed, chances are high that THERMAL PAPER DIRECT has it in stock, ready to meet customers' specific needs promptly and efficiently.

Key Details:

  • Location: The company is headquartered in MAHWAH, NEW JERSEY, United States.
  • Founders: ThermalPaperDirect.com was founded by David Mindich.
  • Foundation Date: The company was established in the year 2006.

Customer reviews

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(4.0)
The company got our order to us on time
by salut

The company got our order to us on time, but the box looked rough and the rolls seemed kinda like they were taken from a storage room floor. The product's okay though, and we'll buy from them again!

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(5.0)
Waited for more than three weeks
by Anonymous

Waited for more than three weeks for my order, however, they apologized and included a complimentary case. They rectified the situation, and that's why I'll stick with them for future business. Not many companies would take such steps to make amends.

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(5.0)
Received 2.25 x 70, but unfortunately
by Anonymous

Received 2.25 x 70, but unfortunately, the 2.25 x 170 didn't make it to me. After scrutinizing my invoice, I discovered it was backordered, but it's set for delivery today. I want to highlight the commendable quality and pricing of their products; they seamlessly integrate with my register and POS system, causing no issues. Thanks!

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(2.0)
Received my paper after a 10-day
by JL

Received my paper after a 10-day wait, which, in my view, is excessively lengthy. The extended duration left me dissatisfied with the service.

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(5.0)
Amy efficiently duplicated my prior
by /Jodi

Amy efficiently duplicated my prior order, but a size error occurred due to my change in processor machines. Despite my lack of tech prowess, she pleasantly assisted in correcting, reordering, and facilitating the return process. Her support was invaluable for someone like me with limited computer skills. Good experience!

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(5.0)
Waited an extended 3 weeks for
by Anonymous

Waited an extended 3 weeks for my order, yet they acknowledged the delay and threw in a complimentary case. Their effort to rectify the situation speaks volumes. I'll stick with them; not every company would go the extra mile like they did.

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