Reviews Summary

Soufeel.com has a 4.0 - star rating from 5 reviews, indicating a high level of customer satisfaction!

5 stars
3 Reviews
4 stars
1 review
3 stars
0 Reviews
2 stars
0 Reviews
1 stars
1 review
Rating (1.0)

About company

Soufeel has established itself as a distinguished global brand specializing in a captivating range of jewelry, accessories, and personalized gifts. Employing a direct-to-customer model, the brand offers a diverse collection of meticulously designed products that seamlessly blend sophistication with affordability. This approach has resonated with a wide spectrum of customers, reflecting Soufeel's commitment to both style and accessibility. 

Key Details about Soufeel :

  • Location: Soufeel is situated in Kowloon, Hong Kong.
  • Founder: Soufeel was established by Monica Vinader.
  • Foundation Date: Soufeel was founded in 2011.

Customer reviews

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(4.0)
The company fixed a small mistake in my order fast
by Adriana

The company fixed a small mistake in my order fast. They replied quickly and sent a new one. Nice gift. I suggest them.

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(1.0)
I purchased 9 projection bracelets for
by Danette Williams

I purchased 9 projection bracelets for Christmas gifts, but the quality is subpar, leading to multiple breakages. Customer Service initially replaced one after tedious communication. However, as more bracelets started failing, the ordeal intensified. Reaching out again, they demanded pictures and videos, which seemed excessive for gift items. Despite explaining the impracticality, they insisted on both visuals. This frustrating experience has firmly deterred me from considering future purchases with this company.

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(5.0)
It's my second year buying
by Sebastien

It's my second year buying from Soufeel and the Spotify necklaces are the absolute best! Quality of materials is awesome and prices are reasonable, they also provide a very detailed tracking for the shipment while in transit.

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(5.0)
I was totally expecting delays
by Mercedes P

I was totally expecting delays since the product came from crazy far away. But get this, it showed up right on the day they said it would!

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(5.0)
They were super responsive
by Amy G

They were super responsive and gave me all the help I needed. Lindsey and Cheryl? Those ladies are rockstars! They went above and beyond to make sure I was taken care of.

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FAQ

  1. Is Soufeel legit?

    Yes, Soufeel is a legitimate company. It has been in operation since 2011 and is well-known for its jewelry, accessories, and personalized gifts. Customers from around the world have purchased products from Soufeel, and the company has garnered a substantial following on social media platforms.

  2. How does Soufeel keychain work?

    Soufeel keychains are typically customized or personalized items that you can design according to your preferences. You can choose from various keychain styles and materials and then personalize them with names, initials, photos, or other meaningful details. Once you've made your selections and completed the order, Soufeel will create the keychain to your specifications and ship it to your designated address.

  3. Who owns the company Soufeel?

    Monica Vinader is the Founder & CEO of Soufeel. She leads the company and is responsible for its operations and business direction.

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