Reviews Summary

SigmaHomesGroup.co.uk has a 3.8 - star rating from 17 reviews, indicating a low level of customer satisfaction!

5 stars
11 reviews
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1 review
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5 reviews
Rating (1.0)

About company

Sigma Homes specializes in crafting exquisite, bespoke properties for discerning buyers in the southeast of England. With 40 years of development experience, they cater to a demanding clientele. Their residences seamlessly blend local architectural heritage with contemporary aesthetics. Sigma Homes offers sustainable, cost-efficient living in Sussex, Surrey, and Kent. Their commitment to excellence ensures homes that stand out.

Key Details:

  • Location: The company is headquartered in Horsham, United Kingdom.
  • Founders: SigmaHomesGroup.co.uk was founded by Mark Allison.
  • Foundation Date: The company was established in the year 2014.
  • Translation language

Customer reviews

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(5.0)
We recently bought our house through Sigma We recently bought our house through Sigma

We recently bought our house through Sigma, and the whole process was great. Ross was helpful all the way. He was easy to reach, answered all our questions, was ready to assist where needed, and made sure everything went well. No task was too big, no matter how many times we visited the site! After we moved in, Abbey from the aftercare team kept up the great service. She was quick to fix any problems and was more supportive than we expected. Also, all the builders, especially Rob and the on-site team, were very kind and considerate while finishing the job. The whole experience has been good, and we appreciate the Sigma team for their effort and commitment. We strongly recommend them to anyone in need of a new home!

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(5.0)
We moved into our first new build. We moved into our first new build.

We moved into our first new build. There's lots of talk about new builds, but we wanted to see for ourselves. Our new home is great, and Sigma's customer care is good too. It's nice to move into a home and not need to spend loads on decorating. When we moved in, there was no wifi because of a snagged cable. Sigma got an engineer out the same day to fix it. Very impressive. The demo before move-in was helpful. We know how everything works and how the home is built. We're very happy with our Sigma home and the team's service.

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(5.0)
What beautiful Homes... What beautiful Homes...

What beautiful Homes... I went to Mayflower Meadow in Angmering and was really happy with the quality of these homes. The homes are spacious and well planned. The location is nice, and being a smaller development compared to others is a great advantage! The phrase 'You get what you pay for' comes to mind when thinking of Mayflower Meadow, the quality really stands out. After seeing other developments in the area, I would not choose anywhere else except here!

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(5.0)
We got our new Sigma home last We got our new Sigma home last

We got our new Sigma home last December. The sales team, especially David, was very helpful in helping us buy it. After moving in, the customer care has been great. Abbey, the customer care co-ordinator, Mark, the site foreman, and Brian, the site manager, have been quick and responsive. Overall, the customer service has been excellent. We would recommend it.

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(5.0)
David Hughes was a great support for me during David Hughes was a great support for me during

David Hughes was a great support for me during my purchase of Number 2 Platinum Way Angmering. He put in extra effort to guide me through each part of the process. No task was too small or too hard for him, and everything was handled with care and a friendly attitude. A real pro.

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(5.0)
My experience with Sigma has been fantastic My experience with Sigma has been fantastic

My experience with Sigma has been fantastic. I easily scheduled a property tour, and soon after, I made my payment for my first home. The entire process has been incredibly smooth, and I couldn't be happier.

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(5.0)
The company made buying easy. The company made buying easy.

The company made buying easy. The sales team helped us. The house is better than expected. It has good soundproofing and underfloor heating. Any issues were fixed quickly. We're happy with our new home.

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(5.0)
Even though my house is Even though my house is

Even though my house is semi-detached, I still feel like I have the whole building to myself because I never hear my neighbors. Also, I have plenty of room for everything. Overall, I’m satisfied.

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(5.0)
The house has been completed to a fine The house has been completed to a fine

The house has been completed to a fine level and looks great. The team has been very supportive and considerate, making the entire process quite enjoyable from start to finish.

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(5.0)
Fast replies. Very proffesional team. Fast replies. Very proffesional team.

Fast replies. Very proffesional team. We felt important during the whole process and we’re happy with our new home. Thanks Sigma Homes!

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(5.0)
Fast replies. Professional team. Fast replies. Professional team.

Fast replies. Professional team. Felt appreciated all along and enjoying our new home. Thanks, Sigma Homes!

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(4.0)
I recently bought a Sigma House that's I recently bought a Sigma House that's

I recently bought a Sigma House that's about 2 years old. I had to match the kitchen worktop, so I called their main office. The lady I talked to was really helpful and gave me the info I needed right away.

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(1.0)
Sigma Homes has been a constant source of Sigma Homes has been a constant source of

Sigma Homes has been a constant source of disappointment. Our move-in experience was marred by poor quality and a forced homelessness episode. The promised luxury turned into ongoing stress for 16 months. Numerous issues, from electrical problems and poorly installed windows to mastic mishaps and patio slopes, reflect Sigma's lack of attention to detail. Bosses Geoff Potton and Tony Kenny seem indifferent to the upheaval caused, showing no inclination to compensate for the mental toll on families. Despite Abbey's sympathy, Sigma's stance on compensation needs reevaluation. The entire journey has been a frustrating battle, leaving us thoroughly dissatisfied.

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(1.0)
Moving into our new home from Sigma Homes Moving into our new home from Sigma Homes

Moving into our new home from Sigma Homes was a year-long ordeal, contrary to our initial hopes for a dream residence. Dealing with over 400 snags/defects turned the past year into a stressful project management challenge. The volume and magnitude of issues were beyond belief. What's worse is the exasperating experience with Sigma Homes—having to persistently push for issue resolution, encountering lies, witnessing disorganized trade arrangements, and a stark absence of remorse for the ordeal they've subjected us to. Sadly, our neighbors share the same sentiment, turning what was supposed to be a luxury home experience into a nightmare with Sigma Homes.

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(1.0)
Our experience with Sigma Homes over Our experience with Sigma Homes over

Our experience with Sigma Homes over the past year has been less than satisfactory. Despite a significant delay in the completion of our home, the workmanship, especially in carpentry, was subpar. The site manager acknowledged the incomplete state of the house, and although some issues were addressed during ongoing work, the overall organization was lacking. The house was not finished to an acceptable standard, with subsequent attempts to rectify the problems falling short. Sigma's difficulties in coordinating tradesmen further exacerbated the stressful and inconvenient process. Overall, our new Sigma home has been a regrettable disappointment.

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(1.0)
Our experience with Sigma Homes Our experience with Sigma Homes

Our experience with Sigma Homes over the past year has been far from pleasant. The move-in process was marred by a five-month delay, and upon arrival, the house was far from completion. The overall workmanship, especially in carpentry, left much to be desired. The site manager acknowledged the deficiencies, but the remedial efforts were often subpar, with patched pieces of wood evident in the skirting boards. Sigma's lack of organization resulted in wasted journeys for tradesmen, adding unnecessary stress and inconvenience. While some issues were addressed, the overall finish of our home was a significant letdown.

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(1.0)
The mortar on our front path started The mortar on our front path started

The mortar on our front path started crumbling just 16 months into our residence. Despite Sigma's claim of emphasizing quality and a commitment to customer satisfaction, they attributed the issue to weather, refusing warranty coverage. Disappointed by their dismissal and concerned about the longevity of other property components under the same reasoning.

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