United States, 793 Fort Mill Hwy, Fort Mill, 29707
Own this company?
Claim & RespondReviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers
Home Services
Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.
Rugs.co.uk is 149 out of 166 best companies in Home Services on RealReviews.io
Sort
Rugs.co.uk has a 3.3 - star rating from 11 reviews, indicating a low level of customer satisfaction!
5 stars
5 reviews
4 stars
1 reviews
3 stars
1 reviews
2 stars
no reviews
1 stars
4 reviews
Mo Novorol
1 reviews
United Kingdom
Absolutely amazing!
I lost the email about my order and needed to know when it would arrive. I contacted the company through chat, and they were really helpful with the delivery info. They even sent the email again and stayed on the line to make sure I got it!
Ann K.
1 reviews
United Kingdom
Bought a rug last year and wanted one more just like it.
Bought a rug last year and wanted one more just like it. Company was very friendly and helped me locate it quickly. Very happy with their servise.
0 comments
The comment must be at least 10 characters.
marjory
1 reviews
United States
Shopping was really simple
Shopping was really simple, the feature to visualize rugs in your living room with the app was very useful. It’s a clever concept. Appreciate it.
0 comments
The comment must be at least 10 characters.
Estelle
1 reviews
Lovely choice of rugs, lots of
Lovely choice of rugs, lots of shapes and sizes. Prices good. Can't comment on the actual rug yet, just ordered it. Website easy to move around.
0 comments
The comment must be at least 10 characters.
Estelle
1 reviews
Great rug selection, lots
Great rug selection, lots of shapes & sizes. Prices good. Can't comment on rug yet as just ordered. Website easy to navigate.
0 comments
The comment must be at least 10 characters.
Anonymous
1 reviews
I had a lot of truble trying to pay via PayPal
I had a lot of truble trying to pay via PayPal, which I would have prefered to do. Otherwise, I am hoping that I will be happy with my order when it arives.
0 comments
The comment must be at least 10 characters.
Mrs Spence
1 reviews
United Kingdom
The rug looked really nice and matched what we wanted
The rug looked really nice and matched what we wanted, but it turned out too small for our room – our own fault. I didn’t know the company was based in the USA since the site ends with ‘co.uk’. It was a long process to get proper help for returns, mostly stuck with a chat box, but after some days we managed. Sending it back to Switzerland cost a lot. Now we have a rug we don’t really need – pretty to look at, but still a shame!
0 comments
The comment must be at least 10 characters.
JanM
1 reviews
After a 10-day wait for my carpet
After a 10-day wait for my carpet, I contacted the company seeking information, but all I got was a tracking number without a link or any details. A call revealed they claimed it was delivered to my address, which wasn't true. Despite promises of evidence and a call back in 2 minutes, it took 20 minutes to receive a photo with the wrong delivery address. A week later, still no resolution. Customer service is horrendous.
0 comments
The comment must be at least 10 characters.
Anonymous
1 reviews
Well, let me tell you, this company
Well, let me tell you, this company isn't even based in the UK, to start with. So, I ordered this rug, right? It's cheap, yeah, but honestly, it's not even worth the money. It just doesn't fit in my room properly, no matter what I do. So, I thought, okay, I'll just return it. But get this, they want me to pay £80 for the return! Can you believe it? Absolutely outrageous.
0 comments
The comment must be at least 10 characters.
Constance Bunce
1 reviews
I invested £600 in two rugs from
I invested £600 in two rugs from this company during a renovation, but due to the ongoing construction, I didn't open them immediately. When I finally did, one was past the 30-day return window, revealing hideous Barbie pink instead of the ordered pale blush. rugs.co.uk refused a return, leaving me with unusable rugs and a £600 loss. I won't be a repeat customer.
0 comments
The comment must be at least 10 characters.
CAROL
1 reviews
My experience with the company
My experience with the company was disappointing. Despite the seemingly attractive sale price, the product's quality fell short. The dimensions were noticeably off, and the pile height was significantly less than the advertised 1/2". Though I managed to secure a 50% refund after expressing my concerns, the overall value still seems overpriced.
0 comments
The comment must be at least 10 characters.
Trustpilot
United States, 793 Fort Mill Hwy, Fort Mill, 29707
Own this company?
Claim & RespondReviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers
Home Services
Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.
Rugs.co.uk is 149 out of 166 best companies in Home Services on RealReviews.io
A family-owned enterprise, committed to quality and service, offers a diverse inventory to suit any space and budget. From exquisite Persian and Oriental rugs to affordable, trendy synthetic fiber options, their selection is comprehensive. Enjoy the added convenience of free shipping on all rugs, with no minimum purchase required. Furthermore, they prioritize transparency by covering all taxes, duties, and VAT charges, ensuring the displayed prices on their website are the final costs customers will incur. Experience a seamless and worry-free shopping experience with their dedication to customer satisfaction.
Key Details:
Suggested companies are based on people’s browsing tendencies.
A family-owned enterprise, committed to quality and service, offers a diverse inventory to suit any space and budget. From exquisite Persian and Oriental rugs to affordable, trendy synthetic fiber options, their selection is comprehensive. Enjoy the added convenience of free shipping on all rugs, with no minimum purchase required. Furthermore, they prioritize transparency by covering all taxes, duties, and VAT charges, ensuring the displayed prices on their website are the final costs customers will incur. Experience a seamless and worry-free shopping experience with their dedication to customer satisfaction.
Key Details:
0 comments
Replying to Mo Novorol
The comment must be at least 10 characters.