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Payment Depot (Payment Depot by Stax) Reviews: 5

4.6

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92

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paymentdepot.com
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Category:

Finance & Insurance

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Summary

Payment Depot has a 4.6 - star rating from 5 reviews, indicating a high level of customer satisfaction!

  • 5 stars

    60%

    3 reviews

    3 reviews

  • 4 stars

    40%

    2 reviews

    2 reviews

  • 3 stars

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  • 2 stars

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  • 1 stars

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  • J

    Julian T.

    1 reviews

    After-hours answer

    We called late about a batch issue and actually got a human. Fixed in minutes. I slept better after that.

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  • L

    Lee MR

    1 reviews

    Fees that make sense

    Not a maze of junk charges. Just math I can explain. If you’re tiny volume, weigh the membership carefully.

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  • E

    Ekin A.

    1 reviews

    Predictable costs, strong support

    Moved to interchange-plus with a membership. Savings showed up month one. Onboarding and underwriting were smooth, and 24/7 phone support actually answered. Some processor comms take longer, but issues resolved.

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  • E

    Emilio

    1 reviews

    Smart guidance on plans

    Rep explained membership tiers and when it benefits volume. Clear math, no pressure. Helped us pick the right fit.

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  • B

    Benjamin

    1 reviews

    Confident in the savings

    I felt reassured comparing statements before and after. Support is reachable and equipment has been reliable.

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About Payment Depot

Payment Depot is a merchant services company specializing in credit card processing for businesses. It uses an interchange-plus pricing model that gives merchants access to near-wholesale transaction rates, reducing costs compared to traditional flat-rate providers. Payment Depot serves small and mid-sized businesses across many industries, offering support for point-of-sale, online, and mobile payment acceptance. Its platform includes hardware options, virtual terminal access, and integration with popular point-of-sale systems. Following an acquisition, Payment Depot now operates as Payment Depot by Stax, continuing to serve merchants as part of a broader financial technology ecosystem.

Key Details:

  • Location: The company is headquartered in Orange, United States.

  • Founders: Payment Depot was founded by Danny Choi, Tony Kawaguchi.

  • Foundation Date: The company was established in the year 2013.

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