Reviews Summary

Miraclebrand.co has a 2.7 - star rating from 13 reviews, indicating a low level of customer satisfaction!

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Rating (1.0)

About company

Founded in 2019, Miracle is on a mission to enhance people's daily lives by offering a range of better-for-you products. At the core of their philosophy lies the significance of a good night's sleep in promoting overall well-being. To achieve this, Miracle has developed a comprehensive system of sleep-related products designed to ensure a restful night's sleep and a more fulfilling day. In 2023, they proudly became part of the Pattern Brands family, a collective of brands united by the shared purpose of making homes more beautiful and functional, room by room. Their dedication to improving everyday life and home environments is reflected in their commitment to quality and innovation.

Key Details:

  • Location: The company is headquartered in Jersey City, New Jersey, United States.
  • Founders: Miraclebrand.co was founded by Ahad Arif.
  • Foundation Date: The company was established in the year 2019.
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Customer reviews

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(2.0)
I rarely write bad reviews, but I'm really let down

I rarely write bad reviews, but I'm really let down by Miracle sheets this time. I had a set from years ago that I loved. (generation 1, 95% cotton, 5% polyester.) The new extra luxe set I got recently is not as nice in both feel and quality. They don't stay cool at night and even after washing, they feel kind of scratchy. I saw on the website that you can try them for 30 days and return them for free. But when I asked about returning, they said they don't take international returns. (I guess when you order from miracle sheets Canada, you have to pay duties on delivery and the rules are different. I should have cancelled my order.) They also mentioned they have no control over which generation gets sent out. What a waste of 260$. I gave 2 stars since I liked my first set, even though the fitted sheet tore after a little over a year of use. The pillow cases are still my favourite.

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(5.0)
I had a small hiccup with my Miracle Sheets - some snagged threads

I had a small hiccup with my Miracle Sheets - some snagged threads. But the response from customer service was truly exceptional. They swiftly sent me a replacement, and I couldn't be happier with the outcome. The Cal King set of sheets is simply delightful. What's even more intriguing is that I've noticed a positive change in my skin. At 78 years old, I find myself wearing less makeup. It might sound like a stretch, but my facial skin feels so good that I've abandoned blush and foundation, opting for just lipstick. The transformative effect on my skin is a pleasant surprise, and I'm thoroughly pleased with these sheets.

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(1.0)
I strongly advise against

I strongly advise against choosing Miracle Brand LLC for your bedding needs. Despite their positive promotional content, my experience has revealed that their products are overpriced and of subpar quality. Additionally, if you encounter issues with your order, such as non-delivery despite prepaying customs duties, don't expect any support from their customer service. They vanish without a trace and ignore emails, leaving you without assistance. Consider other reputable bedding companies that offer reliable products and better customer service. This is a cautionary note based on my personal experience.

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(1.0)
I encountered a significant issue

I encountered a significant issue with my purchase of sheets from Miracle Brand. Unfortunately, after just two washes, the sheets completely fell apart. Despite following the provided washing and care instructions, the quality did not hold up. I reached out to their customer service team via email at [email protected], but I have not received any response. It's been almost two weeks, and the lack of communication from both the email and Facebook channels has been frustrating and unhelpful.

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(5.0)
I have to confess, I was uncertain at first

I have to confess, I was uncertain at first. It seemed like it might be a scam, but paying with PayPal made me feel better. I'm really pleased with my new sheets. They are cozy and soft. I've seen an improvement in my sleep. I no longer wake up sweaty or tossing and turning. They're a bit pricier, but if you spend a bit more on quality sheets, it's about the same in the end, and you get good value.

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(2.0)
The first set of sheets wore out quickly.

The first set of sheets wore out quickly. I got the 2-year warranty, so they sent replacements. However, after just 8 months of use, the new sheets developed a hole. When I contacted the company, they refused to honor the warranty, saying it only covers one replacement. This isn't mentioned anywhere on their website. Poor quality sheets and the company doesn't support their product. Stay away!

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(1.0)
Buyer beware

The sheets start to pill after just a few washes, and if you don't pay more for their warranty, you can’t get a refund once 31 days pass since you bought them. They sent me a replacement set, saying the first ones were defective, but those pilled too. I would not suggest buying these sheets. They also remove negative reviews like mine from social media.

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(1.0)
This product is deceptive; the promised

This product is deceptive; the promised benefits are nonexistent. The pillowcases lack the claimed softness and coolness, and their exorbitant price is unjustified. Wrinkling issues are unprecedented. Regrettably, I won't consider buying again. It's disheartening to encounter such misleading advertising.

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(4.0)
I've had good service with this company.

I've had good service with this company. Ordering is easy, delivery is on time, and the product matches its ads. Sheets feel silky and soft, easy to put on, and stay cool in summer. Very pleased! First order came with a free towel, which is fantastic! Will buy more!

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(2.0)
I've had mine for half a year and they seem like

I've had mine for half a year and they seem like a cat has been scratching them all over. I don’t have a cat, just normal use of sheets...nothing crazy! I've honestly had sheets that are 20 years old in better shape than these after just 6 months : (

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(5.0)
These bedsheets are amazing!

These bedsheets are amazing! I'm a hot sleeper and usually sweat a lot at night (thanks to hot flashes); these sheets help keep me cool. After using them, I've had the best sleep in months. I'd recommend them to everyone!

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(1.0)
I purchased the sheets

I purchased the sheets and I’m not impressed with them at all. I tried emailing the company and the email keeps getting bounced back. There’s not a phone number to call either. Warning, DO NOT ORDER FROM THIS COMPANY.

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(5.0)
Fantastic sheets!

Fantastic sheets! The greatest I’ve ever used! They feel very soft and have a cool feel, they are big enough to fit nicely on your bed. They clean up nicely. I would highly recomend these sheets to anyone!!

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