Reviews Summary

Fromourplace.com has a 3.6 - star rating from 7 reviews, indicating a low level of customer satisfaction!

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Rating (1.0)

About company

This company holds a strong belief in the unifying power of home cooking. They are dedicated to creating products that enhance the joy of cooking and sharing meals, fostering a sense of togetherness. Their product design reflects the way people live and celebrate, whether it's with their given, chosen, or found families. They understand that sharing a home-cooked meal is about sharing stories, and they appreciate the transformative ability of bringing diverse culinary traditions together. Their ultimate hope is that by sharing these stories and experiences, they can bridge the gaps and unite the different corners of the world through the love of food.

Key Details:

  • Location: The company is headquartered in Culver City, California, United States.
  • Founders: Fromourplace.com was founded by Shiza Shahid.
  • Foundation Date: The company was established in the year 2018.

Customer reviews

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(3.0)
While the products offered by this company are undeniably excellent and highly functional

While the products offered by this company are undeniably excellent and highly functional, I was disheartened to discover a significant issue with the griddle pan. Despite its stated suitability for oven use, the pan's handles prevent it from fitting in a standard European oven. This crucial detail was conspicuously absent from the sales literature, which I consider misleading. While I still appreciate the overall quality of their products, such critical information should be transparent to prevent customer dissatisfaction and inconvenience.

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(5.0)
I made an error when I ordered and forgot

I made an error when I ordered and forgot to include the free dish rack in my cart. One quick message to Our Place, and on the same day, they replied and shipped out the dish rack at no cost. I'm still not sure if I was even entitled to the free item since the product I got was on sale. Quick, nice, professional, and good items! Thanks Our Place folks!

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(1.0)
Following my experience with the

Following my experience with the cookware, I opted to return certain pans and swap them for the always pan. While I did receive a refund for the returned pans, I was charged £99.67 in the process. I've reached out to customer service regarding this matter, and they mentioned it would take a few days to address my inquiry.

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(1.0)
Quite dissatisfied with the product's

Quite dissatisfied with the product's quality. It started off decent, but considering the cost, I anticipated a much longer lifespan. Unfortunately, it didn't meet my expectations and ended up being discarded. Emphasizing style rather than substance – not a recommended purchase.

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(5.0)
I really like Our Place products.

I really like Our Place products. I’m in my sixties and most of my old cooking and baking items were worn out from many moves. I’ve swapped everything for Our Place pots and pans, and baking tools. Everything looks and works better than my old ones.

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(5.0)
I incorporate this pan into my daily

I incorporate this pan into my daily cooking routine. It stands out as the most versatile and visually appealing pan you'll ever own. No need to dwell on the decision. Just choose your preferred color and start your culinary journey.

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(5.0)
The 2.0 is an exceptional product

The 2.0 is an exceptional product that perfectly blends aesthetics with long-lasting quality. I'm absolutely delighted with my purchase, as it offers great value for my money. Thank you for creating a product of such high quality.

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